August 15, 2022
The company has been reviewing a reason for the prompt “…damage Drum Cartridge” on Canon 053/059 series printers.
When testing the replacement chips on toner cartridges for use in Canon 053/059 series devices, Zhono engineers found that the prompt “Printing possible, but may damage Drum Cartridge 1” (see figure 1) popped up on the printers at the end of a chip’s lifecycle.
In this article, Zhono is using the Canon LBP853Ci/LBP852Ci/LBP851C printer models to talk about the solution.
The reason for the prompt above is that the cartridge has run out of toner. The printer will return to normal by refilling the toner cartridge and installing a new chip on the toner cartridge.
Zhono notes: when the prompt “Printing possible, but may damage Drum Cartridge 1/2/3/4” (see figures 2 and 3) pops up on Canon 053/059 series printers during printing, it is recommended to assess the corresponding colour of toner to see if it is empty. If so, refill the toner cartridge and install a new chip.
The numbers in the prompt above, correspond to the following colours:
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