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Pantum wins new MPS contract in India

November 25, 2019

Pantum M7102DN mono laser multi-function printer

The Bank of India has awarded Pantum a procurement contract to supply up to 2,200 printers to more than 1,000 of the bank’s branches in India, following winning a public tender in August 2019.

The contract covers two models, the M7102DN monochrome laser multi-function printer and the P3500DN monochrome laser printer.

As one of India’s largest banks, the Bank of India has significant business and printing volume. This is especially the case for bank tellers, who continuously copy, print, and scan documents throughout the day. Limited budgets mean that a single printer must serve multiple computers, while cost-effective printing materials and reliable service are essential.

To meet these needs, Pantum supplied the M7102DN and P3500DN printers with a metal frame that ensures durability. Both models boast print speeds of up to 33 ppm and have a printer sharing function, fulfilling the complex printing requirements of offices and in this case, the bank of India.

The P3500DN and M7102DN can print up to 80,000 pages and 60,000 pages per month, respectively, handling heavy workloads cost-effectively. Moreover, the P3500DN utilises a 3,000-page high-capacity toner cartridge, while the M7102DN boasts a separate drum unit and toner cartridge design, both of which helps users lower the cost of high-volume operations, Pantum explained.

Pantum further integrated a dedicated one-click button for both ID copying and receipt copying. Now, bank tellers can copy both sides of an ID in two simple steps, speeding up processes for the customer and the bank.

The M7102DN comes equipped with a 50-page capacity automatic document feeder (ADF), which can support fast, continuous scanning at speeds of up to 24 ppm, enabling remarkable efficiency for the Bank of India.

Pantum said about being awarded the contract: “The response of the Bank of India employees has been overwhelmingly positive. Fast speeds have significantly cut down customer wait times, while one-click copying has proven highly useful, resulting in high user satisfaction. Both models have had low failure and jamming rates, reducing maintenance and operational costs.”

Pantum’s sales and service network currently covers 20 states in India. It has also teamed up with the leading global IT and service supplier Wipro as its nationwide customer service representative to provide thoughtful, convenient after-sales services.

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