August 18, 2021
Ford is the most recent addition to Lexmark’s Global Healthcare team. She joins an international team of experts, bringing relevant best practices and insights to assist healthcare providers fast track their objectives of improving print and IT efficiency, while dealing with the complex set of challenges faced in the industry.
After three decades in?the?healthcare?sector, initially as a Clinical Nurse Specialist and later as a clinical expert in the realm of Digital Health Records, Ford brings strategy, knowledge and experience to the Lexmark business in ANZ.
Ford is a former State and National Board Member of the Australasian Institute of Digital Health (formerly known as HISA). Her experience includes industry leading healthcare technology and consulting organisations such as Telstra Health and Cerner Corporation. As a Clinical Consultant, she has worked with Silver Chain and Uniting, bringing additional skills in aged, community and disability services.
At Lexmark, Ford will?be tasked?primarily?with?supporting?care organisations?to bridge gaps in information and efficiency across all facets of healthcare. She will be working side-by-side with customers to solve pain points, cut costs and streamline everyday processes freeing up front line staff to focus on caring for their patients.
Stephen Bell, Regional Director of Lexmark ANZ, said: “We’re very pleased to have Melanie joining our business as our Healthcare Industry Consultant based locally here in Australia. This appointment underscores the importance we place on helping our current and prospective customers, and our channel partners supporting the healthcare vertical.
“Since the start of this pandemic, the healthcare industry has come under tremendous pressure. With her ability to derive deep insight into the challenges faced by the industry, Melanie is going to be incredibly important in helping Lexmark provide the best possible support in a difficult time for healthcare providers.
“Lexmark manages thousands of devices that support a wide range of healthcare providers across Australia and New Zealand. Our team in ANZ will be leveraging Melanie’s guidance in how to best apply our leading technologies to deliver nimble and practical solutions that will help our customers navigate smoothly through this period of major changes.”
Melanie Ford, Healthcare Industry Consultant at Lexmark ANZ, said: “I’m thrilled to be joining the Lexmark team and to lead the company’s efforts in helping both direct healthcare customers and those via Lexmark’s vast network of channel partners bridge the digital divide.
“In 1997, I embarked on my first EMR (Electronic Medical Record) implementation. I truly believed that this was the solution to a comprehensive medical record. As time passed by, I realised software only satisfied part of the solution. Joining Lexmark is an attractive move for me because the company combines its hardware quite seamlessly with cloud-based software solutions,” she added.
Ford holds a Master’s degree in Nursing, post graduate qualifications in Oncology as well as undergraduate qualifications in Literature, Education and History.
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