The Recycler
  • Biuromax Masthead web banner March 2024
  • G&G Masthead August 2024
  • Katun web banner December 2022 NEW

Kyocera launches managed services

February 25, 2021

An end-to-end managed service that allows organisations to outsource the management and maintenance of day-to-day IT, so that internal IT teams can focus on other projects.

Kyocera has launched a new solution called Kyocera Managed Services. This offering is the latest in the company’s portfolio of Comprehensive Services covering ICT, Unified Communications and Content Services.

This new service proactively monitors, maintains, and optimises the IT infrastructure services (cloud hosting, network equipment, server, and storage devices) consumed by its customers’ users. Kyocera are quickly alerted to any issues around performance, availability, and capacity and can take the best course of action before users are even aware, for example using predictive monitoring, self-healing, and automation. 

Kyocera also manage disaster recovery and back-up, either as a second instance for additional resilience or as a fully managed service.

Kyocera CEO Rod Tonna-Barthet commented: “We speak to our customers every day and we know that their internal IT teams are often under pressure to support a wider digital transformation agenda. Projects, like moving workloads to the public cloud, done at scale, are becoming increasingly difficult to do in-house, especially with limited resources and a shortage of specialist skills. Outsourcing to a managed service provider (MSP) like Kyocera enables organisation to accelerate business transformation, whilst also reducing costs and improving the quality of service and support they can offer their teams.”

As part of the service, Kyocera provide a fully managed ITIL service desk available 24×7 with support ticket logging and management via phone, email, and online. Kyocera also manage end-user or device administration, fault resolution with remote/on-site support, device security, third party management, and service escalation.

Categories : Products and Technology

Tags : End-To-End Services Kyocera Managed Services

  • Cartridge Web September 2024 web ad
  • Biuromax web banner July 2024
  • Static Control June 2022 Big & Bold Ad
  • GM Technology September 2024
  • IR Italiana Web ad January 2021
  • G&G Big & Bold Web banner January 2024
  • Apex September 2024 Web ad
  • Ink Tank September 2024 Web ad
  • TN Group Sep 2024 Web banner
  • HYB Web banner Jan 2024
  • Zhono Web ad March 2024
  • denner UK Web Banner Jul 2024
  • CET Web ad December 2023
  • Mito Web banner June 2024
  • ITP Web ad January 2021
  • Denner Feb 2024 Web Ad
  • PCL September 2024 Web Ad
  • HYB Web banner Jan 2024
  • Denner Feb 2024 Web Ad
  • PCL September 2024 Web Ad
  • denner UK Web Banner Jul 2024
  • ITP Web ad January 2021
  • CET Web ad December 2023
  • Mito Web banner June 2024
  • Zhono Web ad March 2024
  • denner UK Web Banner Jul 2024
  • Zhono Web ad March 2024
  • Mito Web banner June 2024
  • HYB Web banner Jan 2024
  • CET Web ad December 2023
  • ITP Web ad January 2021
  • Denner Feb 2024 Web Ad
  • PCL September 2024 Web Ad

The Recycler, Wittas House, Two Rivers, Station Lane, Witney, OX28 4BH, United Kingdom | Tel: +44 (0) 1993 899800 | Fax : +44 (0) 1993 226899
©2006-2023 The Recycler - Terms & Conditions - Privacy Policy including cookie use

Web design Dorset | Websites by Mark

The Recycler Subscribe Web ad January 2021
The Recycler Subscribe Web ad January 2021