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All Covered optimises clients’ print management

November 17, 2021

Konica Minolta Business Solutions U.S.A., Inc., along with its IT Services Division All Covered (All Covered), announced its collaboration with Access Control Devices, Inc. (ACDI), a leading Channel Intelligence Partner.

Through the technology partnership formed by FORZA, All Covered’s ERP solution, the company has integrated KPAX Fleet Management software, distributed by ACDI, into its ERP platform, built on SAP Business One.

Offered exclusively through ACDI, with whom Konica Minolta was already partnered for use of the Papercut solution, KPAX offers a centralised fleet management solution for multi-brand office printing and copying hardware. The solution provides access to MFP device information regardless of the number of sites, the number of customers or the number of machines.

By partnering with ACDI, FORZA integrates KPAX into its ERP system for customer billing. KPAX optimises the management of MPS programmes to reduce fleet operating costs, improve service quality and develop new revenue opportunities. As a result, FORZA customers have seen the ability to streamline and automate their invoicing.

“KPAX Software’s vast industry experience complements our offerings and ensures customer satisfaction. They truly value the same high-level of technical support and service for our customers that we strive to provide,” said Drew Cataldo, Vice President, Business Development, All Covered. “With all our partners, our goal is to provide the best service to our dealers and deliver what they need to succeed. We look forward to expanding on the solid foundation of collaboration we’ve established and adding functionality to the integration as defined by their needs.”

FORZA and KPAX have already teamed up with a number of clients, both parties making resources available to support some tight turnaround demands. When a new dealership opened and needed to get up and running quickly, the companies responded immediately, doing everything possible to take care of everything the dealer needed.

“Our success in partnering with All Covered and FORZA stems from the alignment of innovation and culture across both organizations, and how united we are in our collective goal to add value to the industry,” said David Brown, Manager, KPAX Business Services. “We endeavor to find the best of the best solutions to be able to do that, and All Covered was the perfect fit for our solution.”

The integration is available now for resellers using both the KPAX Fleet Management platform and FORZA ERP Systems.

 

Categories : Products and Technology

Tags : All Covered ERP FORZA New Features

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