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Ricoh recognised as ‘Major Player’ in the RCM Service Solutions market

January 11, 2023

Ricoh USA, Inc. announced that it was named a Major Player in the 2022-2023 IDC MarketScape for the United States Revenue Cycle Management (RCM) Service Solutions Report.

The IDC MarketScape notes, “Ricoh’s RCM service solution aims to deliver next-generation services across the RCM ecosystem to different care settings, especially mid-to-large size Integrated Delivery Networks (IDNs) and hospitals.”

“Revenue cycle management is more vital now than ever before. The market needs vendors capable of delivering non-traditional capabilities that maximize revenue optimisation and minimise denials,” said Mutaz Shegewi, Research Director, Worldwide Provider IT Transformation Strategies, IDC. “Ricoh was noted for its substantial pre-arrival clearance and communication channels in its RCM service solution and a comprehensive range of assets that further bolster its solution. With that, Ricoh has an excellent opportunity to build on its existing assets and cater its solution to the shifting and emerging needs of the market over time.”

The report emphasises Ricoh’s expertise in pre-arrival clearance, helping customers act on RCM before the patient even arrives, “where it matters most.” Other strengths that differentiate Ricoh include the ability to optimise patient engagement through multi-channel communication.

“As providers begin to offer insurance plans and insurers acquire healthcare practices, we see a great opportunity for Ricoh to drive cross-industry efficiencies and grow our RCM service offerings,” said Rory Fitzpatrick, Vice President, Vertical Markets, Ricoh USA, Inc. “This MarketScape validates Ricoh’s efforts to provide paperless and automated solutions for many critical aspects of the revenue cycle and patient encounter process.”

Categories : Around the Industry

Tags : Healthcare IDC Major Player MarketScape Report Ricoh

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