December 20, 2022
Ricoh said that this tie-up will strengthen collaborative relationship and accelerate its Digital Services business development in Japan and globally.
Ricoh Company, Ltd. announced that it has formed a capital alliance with Cybozu Inc. Through this capital alliance, the two companies will further develop and strengthen their cooperative relationship and build a long-term partnership to accelerate the development of their digital services businesses in Japan and globally.
On 27 April 2022, the two companies agreed to a Digital Services business alliance for the purpose of accelerating digital transformation (DX) in Japan and globally. The two companies have promoted personnel exchange of digital professionals and software engineers in the field close to customers, and in October 2022, they jointly developed and launched the cloud-based business improvement platform “RICOH kintone plus” for the Japan market.
“RICOH kintone plus” is linked to Ricoh’s co-creation platform, “RICOH Smart Integration,” and is based on Ricoh’s business improvement know-how cultivated through providing issue-adaptation solutions for SMEs, as well as requests received from “kintone” services customers. Ricoh has also prepared original plug-ins and templates for “RICOH kintone plus” while also enabling integration with Ricoh’s multifunction devices.
Ricoh said: “By combining Cybozu’s low-code/no-code development capabilities with Ricoh’s problem-solving capabilities through its global sales and support system, we support our customers’ efforts to “improve business operations led by front-line workers” by providing support that goes hand-in-hand with our customers.”
The two companies plan to gradually expand the geographic scope of their business in the U.S. by the end of FY2022, followed by Europe and other regions.
Cybozu said it plans to use the funds raised through this capital alliance to expand its cloud infrastructure, including the enhancement of server equipment, which will serve as the foundation for Japan and global collaboration, and develop its organisation and structure. Cybozu also plans to invest in personnel expenses, advertising, marketing, etc., over the next three years.
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