September 8, 2022
Print service providers to benefit from enhanced data analytics with RICOH Supervisor and RICOH ProcessDirector integration.
Ricoh announced the integration of RICOH Supervisor and RICOH ProcessDirector to empower users to take their data analytics “to new heights”. This integration provides advanced visibility down to the document level, including insight into production volume as well as printer and inserter operator activities via customisable dashboards.
Clients can identify trends, detect production bottlenecks, reduce print consumables, and gain actionable insights to help their operation produce consistent output accurately and efficiently.
RICOH ProcessDirector is a vendor-neutral, workflow automation solution designed to capture, transform, and manage data and processes. It helps streamline operations, optimise productivity, increase profitability, and achieve 100% output integrity, Ricoh said.
RICOH ProcessDirector is a scalable workflow and communication solution available with both subscription and perpetual pricing options.
Connecting RICOH ProcessDirector and RICOH Supervisor empowers clients to use historical data to generate trend reports for capacity planning, production optimisation, and operator productivity. In addition, users can identify opportunities, detect preventative actions, offer increased visibility to piece-level, and delivery metrics to better understand costs.
An early adopter of this integration was an American full-service direct mail organisation that offers print production, data management, and creative services. Its spokesperson commented: “Ricoh continues to differentiate itself and has yet again proven to be an outstanding partner. The combination of RICOH ProcessDirector and RICOH Supervisor is exactly what we needed to manage our business more successfully because it provides a dashboard with more job processing data then our printers could.”
Eef de Ridder, Vice President, Ricoh Graphic Communications, Ricoh Europe, commented: “To compete in today’s evolving production print marketplace, users need constant access to critical operational data and actionable reporting to improve operations; it’s not a nice to have, it’s a critical success factor. Harnessing the power of RICOH Supervisor to apply business intelligence to data collected by RICOH ProcessDirector equips clients with the historical and up-to-the-minute operational data they need to make informed, data-driven investment decisions that move their business forward.”
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