September 27, 2023
Konica Minolta Business Solutions (UK) Ltd has partnered with the Teesside based managed print solutions provider, Digital Office Solutions, to strengthen its market reach in the Northeast of England and beyond.
Currently celebrating its 25th Anniversary, Digital Office Solutions is trusted by a wide range of customers across different sectors, including schools, charities, and places of worship, along with regional and national businesses. Many of these have been relying on the company for advice and support since it was established in 1998.
Many of its loyal team members have also been with the company since the beginning helping it to evolve to meet changing demands and needs as Jackie Jones, General Manager at Digital Office Solutions stated, “Whilst the hardware is slower to change, it is developments in software and document management solutions for example that have rapidly changed customer expectations. When we discussed a potential partnership with Konica Minolta it was its support and investment in these services that really was a key factor in our decision.”
Along with noticeable changes in the market and customers looking to embrace digitisation following the pandemic, Digital Office Solutions said it is also seeing an increase in customers proactively contacting it for complete solutions that are tailored to their needs rather than looking to invest in new hardware alone. Sustainability of print – something which both Digital Office Solutions and Konica Minolta passionately champion – is another key factor in a competitive market.
“This partnership with Konica Minolta enables us to provide our customers with the latest bizhub multifunction print devices, backed up by the manufacturer’s direct support, with our team delivering personalised local support from a well-established and trusted independent managed print solutions expert. We operate in a very competitive industry, but as one of the few truly independent suppliers in the region our customers contact us knowing who they are speaking to and that we care,” said James Hamer, Regional Sales Manager at Digital Office Solutions.
With its sights firmly set on further developing its offering and expanding its business, the partnership with Konica Minolta has come at the perfect time for Digital Office Solutions, as Lee Ackermann, Regional Sales Manager commented, “A lot of thought went into this partnership, and it is a long-term strategic relationship which will help to shape the way we develop our business moving forwards. Konica Minolta’s support in developing the customer solutions we jointly offer enables us to reach the next phase together, embracing our shared values of trust, reliability, and honesty.”
Neil Hamilton, UK Channel Development Manager at Konica Minolta Business Solutions (UK) Ltd also added, “Digital Office Solutions has more than proven its expertise and understanding of the local market over the last 25 years and closely aligns with our mission to deliver true value-add through managed print and the associated solutions, which elevates the offering to a partnership of trust. We are delighted to be working together to deliver greater choice and support to customers in the Northeast and beyond.”
Categories : Around the Industry