February 19, 2020
Epson has expanded its business printing portfolio with A3 multifunction colour printers and printer fleet management service, adding the new Epson WorkForce Pro WF-C879R and WF-C878R with replaceable ink pack systems.
Epson announced two new A3 multifunction colour printers, the WorkForce Pro WF-C879R and WF-C878R, strengthening its line up of business printing offerings. Powered by Epson’s PrecisionCore Heat-Free Technology.
The WorkForce Pro WF-C869R and WF-C878R features the Epson Replaceable Ink Pack System which lets users print up to 86,000 ISO pages (black) and up to 50,000 ISO pages (colour).
The WF-C879R offers fast output speeds of 26/25 ISO ppm (black/colour) and rapid scan speeds of up to 100 images per minute (duplex), while the WF-C878R prints at speeds of 25/24 ISO ppm (black/colour) and scans up to 45 images per minute (duplex). Both printers offer versatile media handling capabilities including auto duplexing and auto media size detection and provide seamless integration with web-based enterprise applications such as Kofax Equitrac, Kofax eCopy, PaperCut, and others.
Epson also introduced its free cloud-based printer fleet management tool, Epson Remote Services, providing partners with insight into their Epson printing devices to help reduce their support cost by improving service support and operational efficiency. Its scheduled print usage reporting via emails can help partners simplify click-charge based customer billing. Engineered for dealers managing multiple printer fleets, Epson Remote Services makes it possible to remotely manage Epson printers and access customer printer details, including device status, consumables status, print usage, and more.
With advanced alerts and email notifications for diagnosis of issues, preventative maintenance and device status, dealers can control maintenance functions offsite and track device status via the intuitive web interface, Epson said.
“Businesses demand simple, reliable, economical, and futureproof solutions, and we strive to provide the resources and support that our partners require to stay competitive while continuing to grow their business,” said Dennis Fan, Product Manager, Epson America. “The expansion of our product and service portfolio with the new WorkForce MFP models and Epson Remote Services demonstrate our relentless commitment to the growth and success of our partners.”
With remote maintenance functionality, Epson Remote Services can acquire printer status, reboot the device and clean the printhead. The dashboard gives an overview, allowing dealers to easily locate devices that need attention. Usage reports can conveniently be produced weekly, monthly or quarterly. Multiple Epson networked devices can be registered simultaneously and access can be controlled with a specified range of IP addresses. Dealers also have access to monitor the status of printers connected via USB, rather than the Ethernet network.
The Epson WorkForce Pro WF-C879R and WorkForce Pro WF-C878R will be available at the end of February 2020 exclusively through authorised BusinessFirstSM resellers and backed by a one-year limited warranty. Epson Remote Services is available to Epson BusinessFirst Partners free of charge.
Categories : Products and Technology