The Recycler
  • G&G Feb 24 Masthead Banner
  • Katun web banner December 2022 NEW
  • Biuromax Masthead web banner March 2024

Datamax marks decade of high service standards

May 16, 2018

The provider of office equipment and technology solutions has revealed this week that it has received Canon’s ATSP National Service Recognition Award for the 10th consecutive year.

Datamax has announced that they have achieved the Association of Technical Service Professionals (ATSP) National Service Recognition Award for the 10th consecutive year from Canon U.S.A. Inc.

As conveyed the recognition letter by Leroy J. Farrell, Vice President and General Manager Engineering Services & Solutions Division, Business Imaging Solutions Group of Canon U.S.A., “It is with pride that Canon’s Association of Technical Service Professionals program recognises your dealership’s Coppell, TX location for having over 75 percent of its service representatives certified within the program as of January 1, 2017. This achievement is no doubt due to your company’s effort at promoting the ATSP program and commitment to superior customer service, and the perseverance of your service and support staff.”

The (ATSP) program challenges Canon Authorized Dealership technical support professionals to confirm their skills and knowledge utilised in the support of Canon Office Imaging Products through a series of exams based upon job functions or role within an organisation. The job function-based exams are designed to measure the knowledge and the demonstration of the skills that are required for a support professional against a set of standards for competency and performance. Successful completion of a specific ATSP exam results in Certification of the competencies associated with the specific job function. When a client sees the Canon ATSP logo, they can be assured that the technical support professional responding to their call has the highest industry standard of service certification and manufacturer-backed training to effectively solve any problem.

“Becoming the only Canon Solution Provider in the Dallas/Ft. Worth Metroplex to achieve ATSP National Service Recognition Award in each of the last ten years represents a proud moment for our organisation. It clearly validates our efforts and commitment to provide superior service and an enhanced total client experience. Earning this recognition for a tenth consecutive year, the first time nationally for any Canon Service Provider, really speaks to who we are,” says Henry P. Ledee Jr., Service Training Manager at Datamax.

 

Categories : Around the Industry

Tags : Award Canon Datamax Technical Support USA

  • GM Technology Web Ad March 2024
  • Ink Tank April 2024 Web Ads
  • TN Core April 2024 Web Banner
  • IR Italiana Web ad January 2021
  • Static Control June 2022 Big & Bold Ad
  • Biuromax March 2024 Banner
  • Cartridge Web April 2024 Web Banner
  • Mito Web advert July 2023
  • G&G Big & Bold Web banner January 2024
  • Apex Web Ad March 2024
  • HYB Web banner Jan 2024
  • ITP Web ad January 2021
  • PCL April 2024 Web Banner
  • Altkin Web ad March 2024
  • CET Web ad December 2023
  • Denner Feb 2024 Web Ad
  • Zhono Web ad March 2024
  • ITP Web ad January 2021
  • Zhono Web ad March 2024
  • HYB Web banner Jan 2024
  • Denner Feb 2024 Web Ad
  • CET Web ad December 2023
  • PCL April 2024 Web Banner
  • Altkin Web ad March 2024
  • Altkin Web ad March 2024
  • HYB Web banner Jan 2024
  • CET Web ad December 2023
  • PCL April 2024 Web Banner
  • ITP Web ad January 2021
  • Zhono Web ad March 2024
  • Denner Feb 2024 Web Ad

The Recycler, Wittas House, Two Rivers, Station Lane, Witney, OX28 4BH, United Kingdom | Tel: +44 (0) 1993 899800 | Fax : +44 (0) 1993 226899
©2006-2023 The Recycler - Terms & Conditions - Privacy Policy including cookie use

Web design Dorset | Websites by Mark

The Recycler Subscribe Web ad January 2021
The Recycler Subscribe Web ad January 2021