Capital signs up for Asolvi’s Vantage Online
December 12, 2022
Asolvi announced that Capital Document Solutions has selected Vantage Online to support their business operations.
Asolvi confirmed that Capital Document Solutions, one of Scotland’s largest independent office equipment dealer, has selected Vantage Online, Asolvi’s cloud-based service management solution for the Managed Print Service (MPS) sector, to support their business operations and help deliver its entire range of product and service offerings.
Before choosing Vantage Online, Capital was using Microsoft Dynamics 2009 (AX). However, as a decade-old on-premises ERP tool, it had started to show limitations that were impacting business operations.
“We had to invest in the development of bespoke functionality to make AX compatible with our meter billing system and logistics department,” explained Graham Thompson, Solutions Delivery Manager at Capital. “If further changes were needed, we would have required significant additional investment and could have incurred considerable disruption to our daily operations. We would also have had all the server management costs and headaches that are associated with a legacy on-premises solution.”
The Capital team also knew that, from June 2022, Microsoft would no longer officially support AX. This would leave AX increasingly vulnerable to cyberattacks and may jeopardise compliance with IASME and Cyber Essentials, further strengthening the reason to move to an up-to-date, secure platform.
Thompson explained: “We get key functionality like meter billing, helpdesk ticketing, engineer scheduling and a customer portal straight off-the-shelf in a single platform — without having to look for external solutions or commission bespoke bolt-ons. It’s straightforward to carry out the everyday tasks such as adding new users and setting permissions. It is also easy to integrate with other software in our business. As such, we’re planning to integrate Vantage Online with our new financial solution, which will help to streamline our invoicing and financial processes.”
Capital said it will also use Vantage Online to centralise all customer and product information on a single database. In addition, the solution will enable managers to create detailed reports and analysis.
“We are delighted that Capital has chosen Asolvi and Vantage Online,” commented Tony Milford, Commercial Director at Asolvi. “As the leading office equipment dealer in Scotland, the company needed a solution that was developed specifically for the print industry — one that could deliver real benefits straight away without any additional investment. Vantage Online also has the potential to provide Capital with automated back-up and disaster recovery services and robust security — all without the costs and the resource allocation associated with legacy on-premises solutions.”
Categories : Around the Industry
Tags : Asolvi Capital Document Solutions MPS Office Equipment Dealer Software
