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FTC

FTC takes action to ensure franchisees’ complaints are heard

July 15, 2024

The Federal Trade Commission (FTC) and its staff took a suite of actions to address growing concern about unfair and deceptive practices by franchisors—to ensure that the franchise business model remains a ladder of opportunity to owning a business for honest small business owners.

FTC warns companies to stop warranty practices that harm consumers’ right to repair

July 4, 2024

Letters to eight companies warn about tying warranty to use of branded parts and affixing “warranty void if removed” stickers to their products.

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