Business
New GM for Katun
August 9, 2019
Industry veteran Ronald Petrucci has been promoted to General Manager of Katun North America and will oversee Katun’s entire North American Business Unit. In his new role at Katun, Mr Petrucci will be directly responsible for all North America sales and marketing channels, including Katun’s Office Equipment and Office Supply Channel efforts. Mr. Petrucci was […]
Customer experience technology on the rise
August 9, 2019
Spending on customer experience technologies will reach $641 billion (€572 billion) in 2022, according to the new IDC spending guide. Worldwide spending on customer experience (CX) technologies will total $508 billion (€453 billion) in 2019, an increase of 7.9 percent over 2018, according to the inaugural Worldwide Semi-annual Customer Experience Spending Guide from International Data […]