Xerox named as top innovator

January 20, 2017

The OEM has been listed as one of the top 100 global innovators in a report by Clarivate Analytics.xeroxcentre

Xerox said in a press release that this is “the fifth time since 2011 that the company has been recognised” on this list, which Clarivate Analytics produce yearly and is “determined by analysing proprietary data”. The company is set to launch 29 new devices later this year, and has focused on leading the digital print technology and services market to enable communication and connection become easier for customers, resulting in more productivity.

Steve Hoover, CTO of Xerox, said: “Since its founding more than 100 years ago, Xerox has been a company built upon innovation. With more than 12,000 active US patents and a focus on setting the page free, we are finding new ways to improve the flow of work in the office be it in digital or paper form and developing new ways to print not only on paper, but even directly onto complex objects or directly print electronics for smart labels and packaging.

“This has been a stellar year for Xerox and our innovation team. We continue to be one of the world’s top 20 patent recipients, we have launched exciting new products like the Xerox Brenva HD Production Inkjet Press, the Direct to Object Inkjet Printer, the Xerox Healthcare Multifunction Printer Solution, the 6515 A4 colour printer (and we have received continuing recognition for our people like PARC scientist Alex Hegyi, who was named by MIT Technology Review in its list of top innovators under 35.”

 

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Xerox leads MPS in Europe

January 16, 2017

The OEM is leader in the “channel MPS European market”.

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PCR Online  reported that the company is the “market leader in channel MPS,” according to the Quocirca research firm’s report. Quocirca’s report pointed out the company’s strengths such as the “multi-vendor device support of Xerox Partner Print Services (XPPS), Xerox’s comprehensive, cloud-based, MPS offering for SMBs”.

It also said that the Xerox Partner Business Development Programme offers “extensive training and operational support and resources for channel partners”, and highlighted the company’s Personalise Application Builder programme, which “enables partners to configure an app from a template in App Studio or take advantage of Xerox’s development tools to build a unique application for their customer”.

The report also discussed “Xerox’s suite of print security solutions and its comprehensive channel models for its workflow automation portfolio to support SMBs who are increasingly looking for cost-effective approaches to content management and digitisation”.

Diego Hervas, International Operations at Xerox, said: “Success in the SMB market depends on the channel, and Quocirca’s recent observations confirm our commitment to growing our presence in the SMB and mid-market in Europe and across the globe. Xerox’s flexible service delivery model and integrated cloud platform, enables partners, regardless of their MPS maturity, to participate in a market poised for growth over the next five years.”

Louella Fernandes, Associate Director of Quocirca, said: ”Xerox has perhaps one of the most advanced and mature channel partner ecosystems in the industry. In terms of strategy and completeness of offering, Xerox leads the market.”

 

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Xaar signs deal with Xerox

January 11, 2017

The two companies have signed a printhead partnership agreement.

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The UK based company Xaar, “a leader in industrial inkjet technology” announced in a press release that it has signed an agreement with Xerox to “partner in bulk piezoelectric inkjet printheads”. The partnership brings mutual benefits to both companies as sharing their expertise will raise both companies’ profiles in market leading technology and means that Xaar can deliver a broader range of printheads to its customers.

Doug Edwards, CEO at Xaar, said: “Continued investment in technology and product development, together with strategic partnerships, are key elements of our 2020 vision.”

 

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Xerox discusses MPS “goldmine”

January 9, 2017

The OEM’s new CEO, Jeff Jacobson, also spoke about why A4 printing “is so important to the channel”.

Jeff Jacobson, CEO of Xerox

Jeff Jacobson, CEO of Xerox

Xerox announced at the beginning of 2016 that it planned to split into two companies before the end of the year, with the split into Conduent and Xerox – for business process optimisation and hardware respectively, and worth $11 billion (€10.1 billion) and $7 billion (€6.4 billion) respectively. Xerox’ new CEO was revealed to be Jeff Jacobson, while Ashok Vemuri will run Conduent.

In an interview with CRN, Jacobson stated that the OEM will “aggressively grow its business with multivendor channel partners thanks to a more affordable offering of smaller, tabletop A4 printers and an industry-leading managed print services portfolio”. He also spoke about “what’s prompting partners not working with Xerox today to reconsider [and] why the company is interested in attracting larger solution providers”.

On why it’s “the right time for Xerox to focus on multibranded channel partners”, he stated that this “greenfield” opportunity in a $20 billion (€19 billion) market means the OEM has “everything we need to be successful”, including a “new product portfolio coming out” that’s the “largest introduction in the history of Xerox”. A channel push has been informed by “a little of both” new products and the timing of the split, which have given Xerox the “investment stream that we need”.

Jacobson added that “we needed the lower total cost of ownership for A4 products or else it would have been more difficult”, with resellers having “always wanted our A3 products because it was the leading product in the industry, but they needed an A4 too because they needed to go to their customers with an A4 and an A3”.

Partners not working with Xerox are reconsidering because “they looked at their current manufacturers, and in this industry of consolidation, they want to make sure that they have people who will be here for the long haul. And they have great confidence with Xerox in that. They also know from a services standpoint – managed print services – they want to partner with someone because they know from their business they can’t just be the box”.

Partners are said to need “reliable products, they need service”, with the new machines “as good, if not better, than any in the market”, while partners are also needing “tools for managed print services”. The OEM’s “29 new products” and MPS tools aim to “make a difference to the SMB market”, and its “differentiators” in MPS include that “we’re the number one company in managed print services.

“If you were to take the number two and number three manufacturers, they’d just about equal our share. A lot of our share today is in the large enterprise. So we’re going to take those same principles and apply them to the SMB market”. Jacobson added that the OEM is “the largest in A3”, while in A4 “we’re number six”. He concluded by noting that now the split has been finalized the OEM will focus on “really good products that we consider to be the best in the industry”, MPS and “a true partnership to work with [channel partners] every single day”.

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Xerox launches new advertising campaign

January 5, 2017

The original 'Brother Dominic' advert from 40 years ago

The original ‘Brother Dominic’ advert from 40 years ago

The OEM has revised a “beloved commercial” as part of promotion after its split.

Xerox announced at the beginning of 2016 that it planned to split into two companies before the end of the year, with the split into Conduent and Xerox – for business process optimisation and hardware respectively, and worth $11 billion (€10.1 billion) and $7 billion (€6.4 billion) respectively. Xerox’ new CEO was revealed to be Jeff Jacobson, while Ashok Vemuri will run Conduent.

During November, the OEM’s board approved the split and said it would take place by 31 December, with The Recycler reporting earlier this week that the split had been completed, and Xerox also commented, stating that it is beginning “a new chapter as [a] focused industry leader in digital print technology”. Its “executive leadership team” rang the opening bell at the New York Stock Exchange (NYSE) on Thursday as part of the split process.

Xerox has now unveiled a new television advert “led by a contemporary twist on a beloved commercial” to “usher in its next chapter”, with the advert describing the OEM’s “focused direction to innovate the way organisations of all sizes communicate, connect and work”. The advert harks back to its ‘Brother Dominic’ advert that was produced 40 years ago “in one of the most famous Super Bowl advertisements of all time”, but Xerox pointed out that “much has changed”.

In the original advert, Brother Dominic uses a Xerox copier to “simply duplicate” manuscripts, but in the new advert, “translates, personalises and securely shares his creation both physically and digitally across all devices, all over the globe”. The advert will be shown in both 30- and 60-second adverts on television and online in the US, created by Y&R NY and director James Rouse and “inspired by” Allen Kay, who created the original advert.

Toni Clayton-Hine, Chief Marketing Officer for Xerox, commented: “The ad is the first manifestation of a new communications platform that will be anchored by the tagline Set the Page Free. It offers a nod to Xerox’s heritage, reflects our present and embraces our future by showing how Xerox has evolved to help companies connect both the physical and digital world through personalisation, apps, automation, and security.”

The advert, which you can view below, shows the character aim to “create 500 manuscripts in 35 languages, personalised and distributed across seven continents”, and the OEM noted that it shows “how Xerox helps him accomplish a virtual miracle – with digital technology, apps and software to translate, personalise and securely share his document … and even print it as a mug!”.

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Xerox split discussed as shares rise

January 4, 2017

The OEM has discussed the “new chapter” as a “focused industry leader”, with share prices up 20 percent.-rocbrd07-26-2013dandc1b00120130725imgxerox.jpg11jq4nm52sl2626

The OEM announced at the beginning of 2016 that it planned to split into two companies before the end of the year, with the split into Conduent and Xerox – for business process optimisation and hardware respectively, and worth $11 billion (€10.1 billion) and $7 billion (€6.4 billion) respectively. Xerox’ new CEO was revealed to be Jeff Jacobson, while Ashok Vemuri will run Conduent.

Last November, the OEM’s largest shareholder, who attempted to block the split, agreed a settlement in a court case. Darwin Deason had sued Xerox because of the spin-off of its document outsourcing business, as he felt that his shares would lose value after the split. However, during November, the OEM’s board approved the split and said it would take place by 31 December.

The Recycler reported yesterday that the split had been completed, and Xerox has now also commented on the formal separation, stating that it is beginning “a new chapter as [a] focused industry leader in digital print technology”. Last month, it also revealed that its “executive leadership team” would ring the opening bell at the New York Stock Exchange (NYSE) on Thursday 4 January.

Xerox noted that its “focus on growing its global leadership in digital print technology and services will help customers innovate how they communicate, connect and work more productively”. In turn, its “financial model and revitalised business strategy will enable strong free cash flow generation and margin expansion, as well as targeted investments in attractive growth areas, such as document outsourcing and solutions for small- and medium-sized businesses”.

CNBC also reported that Xerox’s share price “spiked nearly 20 percent” after the split was completed, with financial firm Credit Suisse predicting that the share price “will climb 39 percent over the next year”, while other firms “updated their outlook” after the developments. Conduent’s stock meanwhile fell “nearly eight percent” after the split was confirmed.

Jacobson commented: “Today is an historic day for Xerox. The successful completion of the separation sharpens our market focus and commitment to our customers. I am confident the transformational actions we are implementing position Xerox for long-term success and unlocks shareholder value.”

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Xerox split completed

January 3, 2017

The company has now split into two public companies.

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The completion was announced in a press release, which said that Conduent will now “act as a business process outsourcer”, helping companies to automate and simplify business processes. The other half of the company will still be known as Xerox and act as a “document technology company” and the Wall Street Journal reported in December that the CEO of Xerox expected to “make more layoffs in the new year”, although the company has not yet announced anything further.

A local newspaper in the area where the OEM is based, Rochester Business Journal, said that the split of the company was “the top business story of 2016” which was decided by staff and readers in surveys. The paper noted that Xerox is the region’s largest employer with 6,400 employees and quoted Ursula Burns, former Xerox Chairman and CEO, who in November said: “Our strategic transformation program and separation are designed to fundamentally strengthen our businesses and align them closely with the demand of our clients and opportunities in the market.

“We are embedding productivity and cost efficiency into all areas of our business, which will benefit us for years to come.”

The OEM announced at the beginning of 2016 that it planned to split into two companies before the end of the year, with the split into Conduent and Xerox – for business process optimisation and hardware respectively, and worth $11 billion (€10.1 billion) and $7 billion (€6.4 billion) respectively. Xerox’ new CEO was revealed to be Jeff Jacobson, while Ashok Vemuri will run Conduent.

Last November, the OEM’s largest shareholder, who attempted to block the split, agreed a settlement in a court case. Darwin Deason had sued Xerox because of the spin-off of its document outsourcing business, as he felt that his shares would lose value after the split. However, during November, the OEM’s board approved the split and said it would take place by 31 December.

 

 

 

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Xerox prepares for split

December 22, 2016

The OEM has named a new CTO and CFO, and will ring the opening bell at the New York Stock Exchange (NYSE) in early January.xeroxnyse

The OEM announced at the beginning of this year that it planned to split into two companies before the end of the year, with the split into Conduent and Xerox – for business process optimisation and hardware respectively, and worth $11 billion (€10.1 billion) and $7 billion (€6.4 billion) respectively. Xerox’ new CEO was revealed to be Jeff Jacobson, while Ashok Vemuri will run Conduent.

Earlier this year in November, the OEM’s largest shareholder, who attempted to block the split, agreed a settlement in a court case. Darwin Deason had sued Xerox because of the spin-off of its document outsourcing business, as he felt that his shares would lose value after the split. However, during November, the OEM’s board approved the split and hoped it would take place by 31 December.

The OEM announced that its new CTO would be Steve Hoover from 1 January, with Hoover currently CEO of Xerox subsidiary PARC (Palo Alto Research Centre. Hoover “will be responsible for research and product development”, and will “oversee the Xerox global research centres” including PARC and one each in Canada and Europe, alongside the OEM’s “globally distributed product development and engineering capabilities”.

He joined PARC in 2011 after working as Vice President of the Xerox Research Centre of Webster, and the OEM noted he “has helped transform PARC from Xerox’s flagship research laboratory to a world-class R&D organisation”, having worked at Xerox since 1994 in “a variety of roles”. He replaces Sophie Vandebroek, who will retire at the end of the year, having joined Xerox in 1991 and served as CTO “for more than a decade”

In turn, William F. Osbourn, Jr. was named as the OEM’s new CFO, replacing the retiring Leslie Varon. Osbourn joined the OEM on 5 December and will be the financial officer in charge of the technology business after a 13-year career at Time Warner Cable (TWC), where he ended up as co-CFO as well as Controller and Chief Accounting Officer (CAO).  Varon meanwhile served as CFO from October 2015, having worked for Xerox for 36 years in “a variety of senior finance roles”.

Jacobson commented: “Steve’s experience at PARC provides a great foundation for building on Xerox’s strong innovation heritage. His leadership will help drive new, cutting-edge technologies that redefine how work gets done for our customers – leading the way to enhanced productivity, efficiency and profitability.

“Bill is a pragmatic and tenacious leader and we are thrilled to have him as part of the Xerox leadership team. He brings strong experience in driving change, which will serve us well as we continue our strategic transformation program and look to maximise the potential of this great company.”

Finally, the OEM confirmed on LinkedIn that it would “kick off 2017” on 4 January “by ringing the opening bell at the New York Stock Exchange”.

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Xerox sued by Ford workers

December 21, 2016

Xerox HR Solutions allegedly overcharged the worker for their retirement plans.

xerox

HR Dive reported that three employees from Ford are suing Xerox for “over charges for 401k investment advice”. The retirement plan that Ford Motors offered its workers gives an option of “getting professional investment advice”, but those suing are questioning whether Xerox HR Solutions is “taking a cut out of the fee they pay” for the advice on investment from the investment manager Financial Engines, and in the process, “inflating the charges”.

The Ford workers want to know what sort of relationship there is between Xerox and Financial Engines, and if there is “an arrangement” between them. The suit was filed in the US District Court for the Eastern District of Michigan in Detroit, and the plaintiffs seek a class action status. The court records show that Ford’s retirement plan participants paid a total of $5.79 million (€5.56 million) for investment advice from Financial Engine.

Of that amount Xerox received $1.84 million (€1.7 million), which is more than 30 percent of the fees. The records also showed that Ford’s plans had a total net asset of $13.94 billion (€13.4 billion) as of 31 December 2015.

 

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Xerox printers discussed for SMBs

December 20, 2016

Small Business Trends talked to Bradley Allan, Xerox’s Product Marketing Manager, about its printers for SMBs.xerox-featured-850x476

Small Business Trends said that “using the Xerox small business printers is as easy as using a mobile app” and that the Xerox Phaser 6510 colour printer and the Xerox WorkCentre 6515 colour MFP are everything an SMB needs. It noted that small offices can print their marketing materials on site quickly with good colour quality, and can also “digitise client proposals and contracts” and send them to employees on the road, as well as “creating text searchable versions for easy archiving”.

The Xerox team have been redesigning printers for the SMB market, according to Allan: “Manufacturers often make improvements to an existing product. By starting from the ground up with a totally new design we were able to achieve breakthroughs. And we’re able to deliver much more productivity to small businesses.”

Asked what was different about the two printers, Allan explained: “Everything’s been redesigned — from the out-of-box setup, to the user interface you use for choosing copies or other services you want. It’s a far step ahead. We even redesigned the toner formula.”

Allan was also asked what he felt was exciting about the printers: “Here’s an example of what is so exciting about these new devices. Take the user interface you use to choose the number of copies or whether to scan or fax a document. Traditionally, printer screens have used what’s called a resistive interface. Most people are familiar with these older style screens. You have to push firmly to make a selection.

“However, today, people are used to using touchscreens on mobile devices, with light touches and gestures. That touchscreen experience, called a capacitive interface, is what we designed into the 6515. That means choosing the print services you want on the screen is like using a tablet.

“And it’s what people have become used to using today. We brought that same tablet experience to printers. There’s even scan and fax preview. This is a competitive differentiator in this segment of products. You won’t find any desktop multifunction printers at this price level with this kind of tablet-like ease of use. Xerox is first with this.”

On the toner redesign for SMBs, he commented: “These folks use their printed output to represent their business to their customers. The colour quality is fantastic and gives any small business owner the confidence needed when printing proposals, marketing materials, and so on.”

In conclusion, Allan said that the models are powerful and good value for SMBs: “It’s not just about what the printer itself costs. Buyers making the purchase decision can be confident in their total cost of ownership as the run costs are very competitive. For instance, toner and imaging drums are separate, which means customers don’t potentially sacrifice imaging drum life if toner is depleted before the drum (as can happen when these supplies are combined).”

 

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