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Staples acquires HiTouch Business Services

June 27, 2018

Staples, Inc. has announced that it has acquired HiTouch Business Services, an independent office products dealer in the United States.

HiTouch will now be a part of the Staples Business Advantage delivery organisation. According to Staples, HiTouch customers will now have access to a greatly expanded assortment of products, the latest e-commerce tools and Staples’ supply chain, while still receiving the same level of one-on-one service they’ve always seen from HiTouch’s local sales teams.

HiTouch’s marketplace website will continue to serve as an independent platform run by the HiTouch management team, and will help Staples’ growth into alternative distribution channels.

“We think Staples can bring tremendous value to HiTouch Business Services in the form of more robust capabilities and the scale that comes with being the industry leader for workplace solutions,” said Sandy Douglas, Chief Executive Officer, Staples, Inc. “The combination of HiTouch’s sales organisation and the strength of Staples will allow us to give customers an even higher level of service. We will continue to look for strategic opportunities like this one where we feel we can help create better options for businesses in the marketplace.”

“For the past 15 years, HiTouch Business Services has served its customers with pride and we look forward to the next chapter with Staples,” said John Frisk, President and Chief Executive Officer of HiTouch Business Services. “We will continue to support businesses as we always have, but now with enhanced solutions from a best-in-class service provider. Together, we can create a new business model which leverages the size of a company like Staples, with the local touch HiTouch is known for, to create a truly differentiated offering.”

Terms of the deal were not disclosed.



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