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Samsung printer issue explored

Samsung printer issue explored

March 8, 2017

Samsung printer issue exploredAn article discusses a Samsung printer problem and its resolution.

Search Enterprise Desktop author Ed Tittel wrote that his networked Samsung printer, the ML-2850, had been playing up and that he had noticed the toner was streaking on the paper, which led him to check his cartridge status, but whilst investigating, he realised that he had not “installed a driver version” on the printer, and that he would not be able to view the status or supplies.

Tittel said that when he found “what looked right at SoftPedia”, an error message popped up when he was trying to install the programme, and that this was because he was benefitting from “a cert revocation on the file’s digital signature,” and he had to search further to find out why this was happening.

He explained that Microsoft maintains “a registry of digital signature for software”, and it checks that the registry is part of the User Access Control (UAC) process and then decides whether to allow installation to proceed. Tittler said that “publishers have the option of updating their signature status” so that they can “withdraw items from circulation”.

As the message had come up, Tittler decided not to allow the programme from SoftPedia to proceed, and instead found a programme on the Samsung site called Samsung Easy Printer Manager, which he accessed through downloads for his printer’s make and model. The blocked software showed up as “Easy Deployment Manager” on the properties page, and may well have been legitimate but out-of-date – however Tittel feels that he may have “dodged a bullet”.

 

Categories : Around the Industry

Tags : Printers Samsung Technology

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