April 3, 2018
Ricoh USA, Inc. has announced that Joji Tokunaga has been appointed President and Chief Executive Officer of Ricoh in the Americas.
He brings 33 years of sales, marketing and management experience to this latest leadership position. In this role, Mr. Tokunaga will spearhead the North America team’s efforts to bring the global RICOH Ignite growth strategy to its valued customers and Ricoh Family Group (RFG) dealer partners. Glenn Laverty remains Senior Vice President of Ricoh Americas Marketing and President & CEO of Ricoh Canada Inc., and reports into Mr. Tokunaga.
“Ricoh’s global transformation is not only on the path to success, but it’s one that has encouraged us to take a look back at our history of innovation,” said Joji Tokunaga, President and CEO, Ricoh Americas. “Throughout our more than 80 years, we have brought industry firsts to market that still today remain key business tools to help people share information and ultimately work smarter. Our commitment to this innovation stems from our collective passion – our passion to understand, to continually serve and to grow our customers and our dealer partners. I’m looking forward to leading our Americas team further down our transformation path and helping these valued organisations reach their goals.”
Most recently, Tokunaga served as Executive Vice President and General Manager of Shared Services within Ricoh Americas where he oversaw the organisation’s human resources, finance, legal, supply chain, customer administration, IT, process improvement, marketing, and strategic planning functions that provide support to Ricoh’s main business units in the Americas. Prior to this, as Executive Vice President and Deputy General Manager of Shared Services, Tokunaga focused on optimising marketing, IT, and operations to align with Ricoh’s services-led transformation. Tokunaga graduated from the University of Delaware.
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