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Ricoh and Xerox celebrated by IDC for MPS

March 21, 2012

Printer manufacturers acknowledged for MPS involvement in IDC Worldwide and US Managed Print Services and Basic Print Services 2012-2015 Forecast and Analysis.

The IDC report IDC Worldwide and US Managed Print Services and Basic Print Services 2012-2015 Forecast and Analysis has acknowledged Xerox and Ricoh as possessing the largest and second largest market share respectively for managed print services (MPS) and basic print services (BPS).

IDC predict that the combined MPS and BPS industry will grow “at an annual rate of 11.7 percent”, from $23.3 billion (€17.5 billion) in 2010 to $40.5 billion (€30.5 billion) in 2015.

Holly Muscolino, Research Director, IDC, commented: “Xerox holds the lead in global market share for both MPS and BPS, with different offers tailored to different sized businesses. As the industry expanded into the SMB market, consistent global delivery capabilities are key differentiators for Xerox, and they continue to build out their infrastructure for global support, including support for indirect channel partners.”

Andrew Morrison, Senior Vice President, Xerox Managed Print Services Business Group, added: “There’s a lot of hype about MPS, but you don’t just buy MPS, you need a strategy to achieve a successful outcome. We’re helping customers of all sizes embrace the transition to digital, and we’ll continue to see a move towards more integrated workflow solutions that blur the lines between MPS and basic business process outsourcing the future.”

Sergio Kato, Associate Director of Ricoh Company and General Manager of Global MDS Center, spoke on Ricoh’s involvement in MPS: “Our market share is strong and getting stronger because we focus exclusively on the constantly evolving information needs of our customers. If they need BPS or MPS, we can do that. And when they need to go beyond MPS, we are uniquely equipped to assist them in achieving their goals.”

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