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Reliability voted most important feature of business printers

Reliability voted most important feature of business printers

May 8, 2012

Study by Lexmark concludes office workers prioritise printer reliability above other features.

An article on business website Document Wereld reports on Lexmark’s findings, whose study showed that after surveying 534 office workers from nine countries in Europe, 72 percent rated a printer’s reliability as an important or very important feature to consider when purchasing a new printer for business use.

The second most important feature was found to be a high print speed, with 62 percent of those surveyed voting it as an essential quality for printers to have. 59 percent of respondents scored the print quality as an important or very important characteristic, closely followed by the possession of high-content toners, with 54 percent voting it as important.

Possessing a large paper supply and good energy efficiency were also listed as possible qualities to consider, but ranked lower in people’s priorities.

Niels Priem, General Manager at Lexmark Benelux, commented on the findings: “We see more and more companies who buy a new printer, especially for the functionality of the device look and see how it meets their needs. The technology used is second place […] that reliability is at the top of the wish list does not surprise us.

“Printers are at the heart of the document management processes of many organizations. Employees should be confident that the devices and solutions for their printing environment offer a large stamina and their activities can be integrated easily.”

Categories : Products and Technology

Tags : Business Europe Lexmark

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