January 5, 2015
In a tech column on Telegram.com, Bob and Joy Schwabach wrote about how their Okidata laser printer “has been scolding us for the last month” by telling them it was out of toner, “despite rich colours and strong blacks”, and after looking into it, the two found that “the manufacturers have struck back at consumers for using cheaper inks and toners”.
After installing the “latest printer driver” from the internet, the pair found that what Okidata said “was an upgrade […] turned out to be a downgrade”, as they could “no longer use toner cartridges from so-called third-party suppliers”, which were “one-third [of] the price of OKI’s own brand and they worked fine”. The writers added that the cartridges’ “colour and quality were great”, and that this “seems to be the problem”, in that “all of a printer company’s profit comes from selling ink”.
They had also experienced the same issue with an HP inkjet, though that device was stating that they were using “counterfeit ink”, and in response the columnists “removed Okidata’s upgrade and re-installed the printer driver from the original disc”, noting that the “miracle cure” means that the machine “prints fine and no longer displays ‘out-of-toner’ messages […] the problem was not the ink, but Okidata’s greed”.
They added that they’d also “like to do the same” with the HP machine, but “can’t find the original disc”, and that “until we find it, we’re back to buying outrageously expensive HP inks”.
Categories : Around the Industry