December 12, 2012
Course will cover range for field technicians and theory of system interface.
Laser printer parts manufacturer Metrofuser has announced its latest class “focusing on the communication issues and errors associated with HP LaserJet series printer models”, and bids to address information pertinent to field technicians.
Information including driver and firmware installation procedures, NVRAM resets, flash and memory installation, common error code resoltuions and TCP/IP network configurations will be imparted during the course, with students also provided with the opportunity to learn theory of the system interface.
Will DeMuth, Chief Operating Officer, Metrofuser, commented: “Since 23 percent of all IT Help Desk Calls are printer or copier-related and the bulk of those are printer communication issues, this class is essential for anyone in the business of supporting or repairing HP laser printers.”
Metrofuser’s Eric Katz added: “The class is structured in an open, student-friendly format, so that all students will feel comfortable and have their needs met. From entry-level or copier technicians looking to expand their knowledge to Help Desk or Call Centre or government service professionals working with managed print services, everyone will come away with a better understanding of how laser printers work in a network environment.”
Metrofuser has previously announced its line of courses through 2013, described as “a compilation of collaborative disciplines, parts theory, service management and general printer repair”.
California will see its first week of training in January, with New Jersey in February 2013.
Categories : Products and Technology