May 16, 2012
Research firm Forrester Wave awards OEM with the highest possible score in an invited evaluation.
The evaluation was determined on market experience, technology and solution ownership, integration with business processes, mobile printing and global delivery.
Forrester Wave stated that Lexmark was able to “combine strong global support with strong, balanced capabilities”, and celebrated the OEM’s recent acquisitions including Perceptive, Brainware and Pallas Athena.
Forrester Vice President Craig Le Clair commented: “Their focus is streaming business processes and providing workflow solutions to print less… even before acquiring Perceptive and Pallas, Lexmark has more than 100 applications that run on MFPs to provide document management functions.
“While many MPS initiatives focus on device consolidation models, Lexmark Global Services starts with print policies driven by print ‘use cases’ that define how users print.”
Lexmark Executive Vice President Marty Canning added: “We believe Forrester’s recognition confirms Lexmark’s leadership and proven track record of providing MPS to many large companies all over the world with best-in-class services, solutions and technology to optimise their output infrastructure, transform key business processes and free up more time to spend on core business activities.”
Categories : Products and Technology