March 28, 2022
In a case report, Konica Minolta discusses how its MPS programme has saved Redditch and Bromsgrove councils 65% on print-related costs.
Konica Minolta Business Solutions (UK) Ltd’s managed print service has saved Redditch and Bromsgrove councils 65% on print-related costs. Additionally, its PaperCut software has removed 90% of the internal admin involved in running the councils’ print services, enabling it to condense a full-time print service management post into just five hours a week and use the resources elsewhere.
The councils printing requirements led the move to Konica Minolta’s managed print service via the CCS RM3781 framework agreement. Jack Carradine, Senior Marketing & Communications Officer at the councils was brought on board to gather metrics and define requirements for a new managed print service.
“As well as reducing our costs considerably, we wanted more contractual flexibility and better business intelligence, and a supplier who would help us transform the way we approached the service,” he stated. “Konica Minolta’s procurement response was robust and it was a convincing win. They also took the time to understand and respond to our quite particular technical requirements around billing.”
Reviewing the tender specifications put forward by the councils, Konica Minolta advised that the existing 67 multifunctional devices (MFDs) and three production print devices could be efficiently reduced to 50 devices, enabling considerable rental costs savings as Konica Minolta managed print service contract is based on device rental (covering capital costs, plus a click charge for the service element).
Konica Minolta’s PaperCut print management software drives highly secure printing and provides business intelligence that enables the councils to see — and control — the print-related expenditure of different parts of the business. By removing 90% of the internal admin involved in running the councils’ printing service (including supplier liaison, handling invoices and other paperwork, and responding to internal questions and complaints), Konica Minolta has also saved the time resources of a full-time admin person.
“Switching to Konica Minolta cut our annual print-related costs by around 65%,” said Carradine. “What’s more, those costs aren’t set in stone: we have the flexibility to ensure that the amount we pay reflects the amount we print.”
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