Placeholder image
  • Ninestar Masthead banner April 2021
  • Static Web ad March 2021
  • Nubeprint Online 425x90
  • Biuromax web ad Jan 2021
  • Katun March Web Advert 2021
  • The Recycler Subscribe Web ad January 2021
  • PW Dubai December Sticky Ad
  • The Recycler Subscribe Web ad January 2021
  • PW Dubai December Sticky Ad

Konica Minolta partners with Orrlo

March 4, 2021

Konica Minolta Business Solutions (UK) Ltd has announced a new and unique partnership with independent print servicing provider Orrlo.

The partnership will provide Konica Minolta’s print partners with a new and exciting option that delivers expert and accredited engineers, from a provider which is solely focussed on delivering superior technical support.

Graham Orr, Co-Founder of Orrlo with business partner Darren Logan, explains the rationale behind the partnership: “We are working with Konica Minolta to provide a new option for print resellers to revitalise their service delivery in these changing times. We felt that the timing was perfect to build an independent service offering, providing superior levels of service to partners and dealers within the industry and positioning Orrlo to become the default ’go to’ company for both independent consultancy and outsourced service.”

With the print industry adapting to a changing landscape following the COVID-19 restrictions, many resellers have had to downsize their service teams in line with reduced print volumes. In coming out of this they are looking for new ways to deliver their service obligations, whilst remaining flexible and cost-efficient. Orrlo’s directors have a combined experience of over 50 years in senior management positions within the Managed Print Industry.

Graham continued: “We match the needs of resellers and end users with the talents and professionalism of our highly experienced engineers. As our partner, Konica Minolta understands that the market needs a service option aside from the considerable investment of running it in-house or using the teams from potentially competing organisations. Orrlo provides the perfect middle-ground of service teams whose only agenda is to deliver the best support, that are trained and backed-up by Konica Minolta’s market-leading technology and assistance.”

Neil Hamilton, UK Channel Development Manager at Konica Minolta Business Solutions (UK) Ltd, also commented: “We are very excited to be partnering with Orrlo, which is in the perfect position to revolutionise the way the channel print industry sources its professional servicing and technical support. Many of our channel partners need to be able to grow or reduce their servicing operations to meet demand, but also need peace of mind that customers are being served by the right professionals. With Orrlo, resellers can rapidly expand this function to win new business and retain hard-won customers, all underpinned with a dependable SLA, whilst avoiding any fears over potential competition.”

Orrlo’s flexible approach means its professional teams can take on the entire remit of support for a reseller or be used in conjunction with in-house operations to meet increased demand or cover holiday/illness absences.

Graham added: “We pride ourselves on delivering the best service support with passion, clear communications, and expert service delivery. We cover all the UK, using the best local engineering professionals and matching them exactly to the needs of end users and resellers alike. We provide a completely dependable, flexible, affordable, and adaptable resource which offers all the benefits of an in-house team. Across the country we have dealers providing outstanding levels of service, even throughout this pandemic. We can help maintain these levels as we come out of this and demands increase – all with the full backing of Konica Minolta’s excellence in the market.”

Categories : Around the Industry

Tags :

Leave a Reply

Advertisement

  • GM Tech Web ad April 2021
  • Mito Web ad February 2021
  • Ninestar Big & Bold April 2021
  • GPI Web ad April 2021
  • Static Web ad January 2021
  • IR Italiana Web ad January 2021
  • Armor web ad January 2021
  • Aster web ad April 2021
  • Apex Web ad March 2021
  • PCL Web ad January 2021
  • PW Dubai December Ad
  • CTS Toner Supplies Web ad April 2021
  • Adter Recruitment Web ad April 2021
  • CET Web ad April 2021
  • ITP Web ad January 2021
  • HYB Web ad February 2021
  • CTS Toner Supplies Web ad April 2021
  • ITP Web ad January 2021
  • Adter Recruitment Web ad April 2021
  • PCL Web ad January 2021
  • HYB Web ad February 2021
  • CET Web ad April 2021
  • PW Dubai December Ad
  • Adter Recruitment Web ad April 2021
  • PW Dubai December Ad
  • ITP Web ad January 2021
  • PCL Web ad January 2021
  • CTS Toner Supplies Web ad April 2021
  • CET Web ad April 2021
  • HYB Web ad February 2021