July 27, 2012
The report, IDC MarketScape: US Networked Multifunction Peripherals for the Distributed Offfice 2012 Vendor Analysis, also recognised the OEM as being “one of the first to implement a services-led approach to the market” by “integrating workflows and business processes while supporting broader document-based solutions beyond print”.
The report obtained its results by analysing all the OEMs that produce MFPs, and looks at the “fitness” in a competitive sense of each company’s products. Xerox’s “wide range of colour and monochrome devices”, which are aimed at small businesses and large enterprises, were also highlighted in the report.
Keith Kmetz, Vice President of Hardcopy Peripherals Solutions and Services at IDC, stated: “Xerox demonstrated strengths in all of the key factors we identify to ensure MFP market success.
“This indicates that customers are looking for qualities beyond a product with their MFP vendors, such as pricing that fits their requirements and a services model that will drive value-added differentiation.”
Categories : Products and Technology