The Recycler
  • Nienstar November Advert Masthead
  • Nubeprint Online 425x90
  • Katun March Web Advert 2021
  • Biuromax Web ad May 2021
  • ECS Web ad November

HP instant ink – the woes continue

HP instant ink – the woes continue

May 24, 2017

More HP Instant Ink customers complain about being shut out of the instant ink programme.

In March 2016 we published an article about user experiences when the HP Instant Ink programme remotely disabled printers when the users’ credit card, has expired. In the last few days, The Recycler has been contacted by some HP Instant Ink users reporting that their printers had been remotely disabled.

A month ago Dotty had installed new Instant Ink cartridges and today can’t print. She is wondering if her credit card has expired?  Having got married recently she changed her credit cards,  but the old credit cards should still be working and active and her problem is she doesn’t remember which card she used.

Another user  received a message on their printer that the said: “Printer will be blocked soon.” She told The Recycler “I had fraudulent activity on my card, and I need to give a new card number, but I can’t contact anyone to do that and I don’t want them to block my printer.”

It seems that if any details on your card change it may become invalid and your printer won’t work at the end of your current billing cycle.  The HP Instant Ink programme should email you ahead of your card expiry that you need to update your card details. Unfortunately, not everyone is getting the emails, and if you do manage to sort out new credit card details you may then have to wait for new cartridges to be sent out, or you have to buy some regular ones.

According to the HP website, HP Instant Ink cartridges will not work after the end of your current billing period, and you are required to return them to HP. If you need to print after your billing cycle ends, you will need to install standard replacement ink cartridges for your printer.

Categories : Around the Industry

Tags : Cartridges HP Inc Printer

  • Static Web ad July 2021
  • GM Technology December 2021
  • Mito December Advert
  • Armor May banner Ink
  • IR Italiana Web ad January 2021
  • GPI December Advert
  • Aster Web ad October
  • Ninestar New Banner
  • Apex web ad May 2021 version 2
  • Printlife Web 300x250 Nov 2021
  • PW Dubai December Ad
  • CET Web ad September 2021
  • ITP Web ad January 2021
  • PCL Web ad January 2021
  • HYB Web ad February 2021
  • Adter Recruitment Web ad April 2021
  • Ohana July 2021 web advert
  • CTS Toner Supplies Web ad April 2021
  • CET Web ad September 2021
  • HYB Web ad February 2021
  • PCL Web ad January 2021
  • CTS Toner Supplies Web ad April 2021
  • Ohana July 2021 web advert
  • PW Dubai December Ad
  • Printlife Web 300x250 Nov 2021
  • Adter Recruitment Web ad April 2021
  • ITP Web ad January 2021
  • Printlife Web 300x250 Nov 2021
  • PCL Web ad January 2021
  • PW Dubai December Ad
  • CTS Toner Supplies Web ad April 2021
  • HYB Web ad February 2021
  • ITP Web ad January 2021
  • CET Web ad September 2021
  • Ohana July 2021 web advert
  • Adter Recruitment Web ad April 2021

The Recycler, Wittas House, Two Rivers, Station Lane, Witney, OX28 4BH, United Kingdom | Tel: +44 (0) 1993 899800 | Fax : +44 (0) 1993 226899
©2006-2021 The Recycler - Terms & Conditions - Privacy Policy including cookie use

Web design Dorset | Websites by Mark