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HP Inc fake cartridges seized

May 30, 2017

The counterfeit cartridges and other office supplies were seized by the Saudi Arabian Ministry of Commerce who were aided by HP Inc’s ACF.

Cpfinancial reported that 145,000 cartridges were seized in separate incidents and that HP Inc supported the Ministry and the local police force in their actions. The seizures took place between December 2016 and February 2017 after several raids on four “major syndicates” who were also manufacturing counterfeit print supplies.

The seizures resulted in over 100,000 fake cartridges and approximately 45,000 “components” used in the manufacturing of them. HP Inc’s Anti-Counterfeiting and Fraud (ACF) programme experts provided the intelligence for the raids and identified the seized cartridges as counterfeit.

Using fake cartridges can cause a loss of performance for users as well as other issues such as warrantees becoming void and counterfeiting is a criminal offence. Jason McMillan, Managing Director KSA, HP Inc, said: “HP appreciates the cooperation of Saudi Arabian officials and its prosecution of counterfeiters who try to defraud innocent customers. We are honoured to have played a role in these key successes and will continue to protect customers from potentially dangerous fakes.”

During the last five years there have been 12 million printer counterfeit and components seized in the EMEA with the support of HP Inc which has carried out 4,500 audits and inspections of suspicious stocks and deliveries and HP Inc’s ACG programme is active in the education of its customers and partners so that they can recognise fake products.



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