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HP Inc accused of false advertising

January 19, 2017

A US man has accused the OEM of falsely advertising the “feature on its printers”.hplogonew-200x114

Legal News Line reported that Robin Sergi “filed a complaint on behalf of the general public” against HP Inc for advertising that the printer came with the feature ‘HP Smart Install’, when in fact it did not, and according to US law this is a violation of the Unfair Competition Law. Sergi alleges that he “suffered damages from being misled into purchasing a falsely advertised product”, and he holds the company responsible as the feature was disabled when he bought it.

The case will be heard in the US District Court for the Central District of California, and Sergi will be represented by Todd M. Friedman and Adrian R. Bacon. He is requesting a “trial by jury”, and is seeking an order to ensure that HP Inc has to notify “all its class members”, and is also asking for the OEM to “engage in corrective advertising, actual damages, full restitution, punitive damages, statutory enhanced damages, all legal fees plus interest and any other relief as the court deems just”.

Sergi’s case joins others begun concerning the same software in both 2016 and 2015, with both of these actions also represented by Todd M. Friedman and Adrian R. Bacon. The OEM previously settled three class actions pertaining to inkjet cartridges in October 2014, while another relating to printers was dismissed in 2012, and a class action focused on LaserJets was also settled in 2011.



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