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HP cartridges won’t work in HP printers?

August 26, 2020

Effective 1st December 2020 certain HP ink cartridges may no longer work in HP printers.

HP advises consumers that from the 1st December 2020 HP 902, 903, 904, 905, 906XL, 907XL, 908XL, and 909XL cartridges with Warranty Ends date of Apr 2021 or earlier might not be compatible with the following specific HP OfficeJet printers.

Region Printer Series
North America HP OfficeJet 6950, 6954, 6958 Series, HP OfficeJet 6960, 6962, 6963, 6968 Series, HP OfficeJet Pro 6970, 6975, 6978 Series
Europe, Middle East, Africa HP OfficeJet 6950, 6951 Series, HP OfficeJet 6960 Series, HP OfficeJet Pro 6970, 6974 Series
Latin America HP OfficeJet 6960 Series, HP OfficeJet Pro 6970, 6978 Series
Asia Pacific and Japan HP OfficeJet 6950, 6956 Series, HP OfficeJet 6960 Series, HP OfficeJet Pro 6970 Series

 

There is more:

Again, from the 1st December 2020 the following ink cartridges HP 952, 953, 954, 955, 956XL, 957XL, 958XL, and 959XL cartridges might not be compatible with these HP OfficeJet Pro printers where the warranty ends date is January 2021 or earlier.

The printers affected are:

Region Printer Series
North America HP OfficeJet Pro 7720 Wide Format All-in-One Series, HP OfficeJet Pro 7730 Wide Format All-in-One Series, HP OfficeJet Pro 7740 Wide Format All-in-One Series, HP OfficeJet Pro 8210, 8216 Series, HP OfficeJet Pro 8700, 8702 Series, HP OfficeJet Pro 8710, 8715 Series, HP OfficeJet Pro 8720, 8725, 8726 Series, HP OfficeJet Pro 8730 Series, HP OfficeJet Pro 8740, 8746 Series
Europe, Middle East, Africa HP OfficeJet Pro 7720 Wide Format All-in-One Series, HP OfficeJet Pro 7730 Wide Format All-in-One Series, HP OfficeJet Pro 7740 Wide Format All-in-One Series, HP OfficeJet Pro 8210, 8218 Series, HP OfficeJet Pro 8710 Series, HP OfficeJet Pro 8720, 8725 Series, HP OfficeJet Pro 8730 Series, HP OfficeJet Pro 8740 Series
Latin America HP OfficeJet Pro 7720 Wide Format All-in-One Series, HP OfficeJet Pro 7730 Wide Format All-in-One Series, HP OfficeJet Pro 7740 Wide Format All-in-One Series, HP OfficeJet Pro 8210 Series, HP OfficeJet Pro 8710 Series, HP OfficeJet Pro 8720 Series, HP OfficeJet Pro 8730 Series, HP OfficeJet Pro 8740 Series
Asia Pacific and Japan HP OfficeJet Pro 7720 Wide Format All-in-One Series, HP OfficeJet Pro 7730 Wide Format All-in-One Series, HP OfficeJet Pro 7740 Wide Format All-in-One Series, HP OfficeJet Pro 8210, 8216 Series, HP OfficeJet Pro 8710 Series, HP OfficeJet Pro 8720 Series, HP OfficeJet Pro 8730, 8732 Series, HP OfficeJet Pro 8740, 8745 Series

 

HP said they began shipping a new updated version of the ink cartridges from early 2019. The cartridges are HP 902, 903, 904, 905, 906XL, 907XL, 908XL, 909XL, 952, 953, 954, 955, 956XL, 957XL, 958XL, and 959XL. The updated ink cartridges are compatible with both current and future printers that use these cartridge numbers. Cartridge and printer availability and compatibility may vary by region.

HP advises that original HP cartridges installed in these printers prior to December 1, 2020 function normally and without interruption and that you should continue to buy and use the cartridge number that is compatible with your printer.

The updated cartridges are compatible with all printers that use the existing cartridges and that you should install cartridges with the earliest Warranty Ends date first.

No advice was given about exchanging cartridges with an early expiry date.

 

Editor’s Opinion: You could not make this up could you. In the run up to the Christmas holiday, HP will lock out their own cartridges and to compound this, offer no guidance on swopping out cartridges with the short expiry dates.

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