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CNET expert helps with Apple OS printer issues

CNET expert helps with Apple OS printer issues

September 21, 2011

With there having been a lot of discussion about printer firmware issues with Apple’s newest operating system, Snow Leopard, articles such as Kessler’s have begun to appear online to aid consumers with printer issues.

Kessler notes that setting up printers is “generally fairly simple and straightforward” on OS X machines, but that some people find that upgrades to the computer have prevented the printers from working.

Kessler recommends that the best way is to isolate what exactly is causing the problems, as if it is a bug in Apple’s software then this requires downgrading or waiting for a patch from the company. However, if it is a configuration problem then this can be resolved by resetting the printer configuration – essentially setting up the printer from scratch or with third-party help.

He walks the reader through the process, noting that it is the “easiest initial approach”, and adds that there is the choice of using Apple drivers or third-party software.

After discussing the Apple driver approach, he notes that third-party ones are easy enough to install from the internet, remarking that if the driver still does not solve the problem then downgrading or using system restoring applications such as Time Machine will be the next best idea.

Categories : Products and Technology

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