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Clover Imaging moves to reassure customers

July 24, 2019

Following the recent story in The Recyclers, Clover Technologies subsidiary, Clover Imaging, puts distance between the parent companies’ woes and issues letter to customers.

Following the recent story in The Recycler, Clover Technologies subsidiary, Clover Imaging, puts distance between the parent companies’ woes and the CEO and President jointly issue a letter to customers.

The letter, sent to customers and reported in other trade media, is from George Milton, CEO, and Eric Martin, President of Clover Imaging Group (CIG), tells their customers “it is business as usual for us” and they want to “remain fully focused on partnering with you, our valued customers.”

CIG asserts that it “is the largest remanufacturer and collector of printer cartridges in the world.”  Commenting that in 2018 they collected over 30 million units (down 25 percent on 2017) and remanufactured 16 million cartridges (down 12 percent on 2017).  Remanufacturing is mainly undertaken at Clovers facilities located in Mexico and Vietnam.

CIG goes on to talk about their “significantly enhanced the efficiency of our inventory, transportation, and distribution operations” and their “sales forecasting system developed in partnership with Microsoft.”

The letter closes with “we are charging full speed ahead, as we have a healthy sales pipeline and continue to make key strategic investments to capture long-term growth opportunities…”

Editor’s Opinion: What the letter does not address is the perilous financial situation their parent company is in. Or the long-term prognosis for CIG, which may be spun out of the Clover Technologies as a standalone business, or possibly sold to a competitor.

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