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Canon India connects with Northern customers

April 2, 2019

Canon India says it has further strengthened its consumer connections in North India with the opening of its new Authorised Service Franchise (ASF) Level III and a third PIXMA Zone in Ludhiana.  

The launch will enable the organisation to further reach out to its customers across Punjab, Haryana, Jammu & Kashmir and Himachal Pradesh, offering them what Canon describes as “a multitude of premium value added services.”

The organisation has also launched its third PIXMA Zone in India, unveiling a new destination for inkjet printers in Ludhiana. Designed and conceptualised to exhibit the entire range of Canon Inkjet technology and its features, the PIXMA Concept store is designed to familiarise consumers with all categories of Inkjet printers, cartridges and photo media according to their usage and needs. The product display for home, professional and office use would include product series like MG series, MAXIFY, G series, TS series, E series, professional portable printer and Pro-series printers.

Speaking at the occasion, Mr. Kazutada Kobayashi, President & CEO, Canon India, said, “At Canon, customer delight is not just a tagline for us, it is a philosophy which we abide by, leading to a strong bond with our customers. We truly believe that happy and satisfied customers contribute immensely towards the growth journey of a brand and our two decade old legacy in the country stands testament to the same. Along with providing world class products and solutions, it has been our constant endeavour to come closer to our customers through our robust service support.” 

Mr. Kobayashi continued, “North region has been one of our key focus markets and the launch of our ASF Level III centre and PIXMA Zone in Ludhiana will be a step further to fortify our connect with our customer community. We foresee this launch to be yet another milestone in our journey of customer delight, enabling us to penetrate into the widest geographies in the country.” 

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