June 19, 2018
The French retail chain has announced the rollout of Retail Inkjet Solutions’ refilling stations, following a successful trial programme.
Having trialled the InkCenter stations at fifteen of its branches since 2015, the company has now announced it will roll the technology out across its national network of hypermarkets, following positive customer feedback.
The RIS InkCenter allows customers to drop off their empty ink cartridges to be refilled whilst they shop, and claims to offer savings of 70 percent compared to the cost of a new cartridge.
“We are thrilled to partner with Auchan Retail France in a long term, country-wide roll out of the RIS InkCenter and Ink Cartridge Refill Service,” said RIS’ Vice President of Sales & Business Development, Vincent Hormovitis. “Auchan is committed to making its customers’ lives better and providing a high quality, low cost alternative to branded ink fits its customer satisfaction model and future direction perfectly. Combined with the eco-friendly choice of refilling ink cartridges, the Auchan brand and its customers are contributing to making the planet a better place for future generations.”
“We are constantly looking for services that ease our customers’ lives,” concurred Marie Georges Colombe, Head of Group ‘Offers & Services’ for Auchan Retail France. “The concept offered by RIS is fully in line with this objective, providing real benefits from an economic and ecological standpoint, which is essential for Auchan Retail France as a people-focused and responsible economic player. The trial program also showed that this service boosts customer loyalty and helps develop a close relationship.”
It is the second piece of Gallic good news for Retail Inkjet Solutions in as many months, after fellow French hypermarket chain E. Leclerc announced the installation of the RIS InkCenter equipment across its network of more than 550 stores.
David Lenny, RIS CEO and President, declared: “RIS is delighted to have proven our service quality at another retailer with the reputation and stature of Auchan. We are looking forward to continuing our partnership with Auchan for many years to come. More than ever, consumers are looking for value for money. The InkCenter is the commercial inkjet cartridge refill gold standard, delivering exceptionally sharp image quality and high page output, at very affordable prices. Most importantly, together we can use this technology to help keep plastics out of our landfills and oceans through refilling and recycling. And it’s very convenient for shoppers with less than a one-hour turnaround. It’s a win-win for everyone.”
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