Canon launches Maxify and i-Sensys printers in Bahrain

February 27, 2015

The OEM released the inkjet and laser series in the Middle Eastern bahrain

Trade Arabia reported on the launch by Canon Middle East in Bahrain of the Maxify inkjet and i-Sensys laser ranges, with the former aimed at “small businesses and office spaces where printers are shared by a team”, and the latter enabling “high-speed, high-quality laser printing, copying and colour scanning”.

The launch event was organised by Intercol, Canon Middle East’s authorised distributor in Bahrain, and was attended by representatives from the OEM’s “leading retailer partners” there, including Sharaf DG, LuLu Hypermarket, Carrefour and Geant.

The Maxify range of inkjet printers were launched globally in September last year, with five new printers said to be “ideal” for users in the “construction, real estate, professional services, repair and maintenance, healthcare, retail and food services industries”.

The AIO devices feature “high-quality [prints], low cost per print, quick first print [and] cloud printing capabilities”, and include the MB5320, MB5020, MB2320, MB2020 and iB4020, with each having “high ink and paper capacities” alongside “fast first print-out speeds”. In turn, a new printhead and mechanical system works with a Dual Resistant High Density (DRHD) individual ink tank system.

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Ricoh USA launches two new monochrome printers

February 26, 2015

The OEM launched the SP 4510SF and 4510DN for small offices and workgroups.

Ricoh's SP 4510SF

Ricoh’s SP 4510SF

The SP 4510SF is an MFP, while the 4510DN is a single-function mono machine, and Ricoh stated that both will “fuel information mobility for small offices and workgroups”, as well as offering mobile printing and the “lowest cost-per-page in their class”. The two machines also feature print speeds of 42ppm, and utilise Ricoh’s new LED imaging technology for print resolutions of 1,200 x 1,200dpi.

The SP 4510SF features print, copy, fax and colour scanning, while the 4510DN features “mobile computing” options that “make information work for organisations that employ both traditional and newer workstyles”. Both printers also come with standard, integrated duplexing, and support paper up to a thickness of 90lb, and the 4510SF has an ECO-Night Sensor, which “powers the device down when departing employees turn the lights off”.

In terms of security, both printers have a DataOverwriteSecurity System (DOSS), which “destroys latent data stored on the hard disk drive after printing”, as well as “encrypti[ng] of sensitive documents stored on the optional hard disk drive”. For mobile workers, the Ricoh Smart Device Print&Scan application can be downloaded to smartphones and laptops, while an optional link to its Integrated Cloud Environment service allows the 4510SF to “leverage popular cloud-based services”.

Matt Sakauchi, Vice President of Product Marketing at Ricoh Americas Corporation, commented: “Speed, reliability, affordability, sustainability, manageability and a compact footprint are capabilities our customers have asked for, which are all important for information mobility in today’s new world of work. These new devices score on every count.”

The SP 4510SF was previously launched in the UK in December 2014, and is on sale for the suggested price of $1,099 (€967), while the SP 4510DN is on sale for the suggested price of $725 (€638).

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ECi and Canon collaborate on ERP technology

February 23, 2015

The software provider and OEM have launched a Dealer Gateway for the e-automate enterprise resource planning (ERP) software.ecilogo

ECi reported on the agreement, which will see the Dealer Gateway for Canon USA launched to “help streamline information updates for its independent dealers” who use the software provider’s e-automate ERP system. The gateway will allow dealers to “easily access and incorporate the latest Canon item information through an integration between the two technologies”.

The agreement will also allow dealers to “quickly push information updates about Canon’s items into their management systems as soon as new information becomes available”, which will help “increase accuracy for several business functions”, including “ordering new products, inventory management, finances and analysis”. ECi recently launched a new service technology website that informs customers about the e-automate technology and its benefits.

Junichi Yoshitake, Senior Vice President and General Manager of Canon USA’s Business Imaging Solutions Group, commented: “The Dealer Gateway for Canon helps dealers have the most up-to-date product information in their management systems. Canon is committed to investing in new technologies to help increase productivity and save time for its dealers.”

Laryssa Alexander, President of ECi’s Service Technology Division, added: “We’re excited to be working with Canon on this project. We understand the importance of accuracy and efficiency to Canon dealers and will be able to deliver that through this collaboration.”

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ECi launches new service technology website

February 20, 2015

ecilogoThe software provider’s new site will provide information on the “benefits” of its ERP software and offerings.

The company announced the launch of the service technology website, noting that it provides information to users about its e-automate ERP (enterprise resource planning) service and technology, other service technology products it produces, and “news about ECi and the service technology industry”.

With the e-automate software used by “more than 1,400 companies around the world”, ECi added that the new site is “part of the rebranding process” for the technology, stating that it aims to “bring it further in alignment with the ECi family of companies”. It also commented that the rebranding “highlights ECi’s mission of furnishing independent businesses with resources to remain competitive and profitable”, with a “self-service atmosphere” on the site allowing users to learn more themselves.

Among these features include the ability to “sign up for demos and educational webinars and resources”, as well as “contact a sales representative” or “find upcoming tradeshows”, and the company hopes to broaden its customer base, which includes “office equipment dealers as well as other companies that sell and service technology”, noting that e-automate “helps streamline” business processes as well as tying together “all aspects of service-centric businesses”.

Laryssa Alexander, President of ECi’s Service Technology Group, commented: “We are excited to launch this new resource to give both customers and prospects easy access to information about ECi e-automate software products and services. With a wealth of information available, the new site will be a great place to learn how ERP software can benefit the growing service technology provider.”

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New phone case prints photos

February 19, 2015

The Prynt phone case (Credit: Prynt/Kickstarter)

The Prynt phone case (Credit: Prynt/Kickstarter)

The Prynt case allows users to take pictures and print them, much like a Polaroid camera.

The Star reported on the Prynt phone case, which is currently listed on crowdfunding website Kickstarter here, and which allows users to turn their Apple or Google smartphone into a “Polaroid-like device” via a photograph printer installed in the case.

The case works by a phone being inserted and connected to the case – functioning like a dock – and the battery-powered printer uses ink-embedded paper to print images taken using the phone. Each case holds 10 sheets of paper “and can be refilled”, with the case “automatically record[ing] a short video every time you pose for a photo”, which is then displayed when the hard copy print of the photograph is held under the phone’s camera.

The case allows for “snap-and-print” or hard copy prints of images already stored on your phone, and can “be easily switched in case you change your phone model at any point”, with different variants on the cases manufactured. The Star refers to the Prynt case as the “first camera case for iPhone and Android”, and notes that it has already reached over 1,800 percent of its original funding goal on Kickstarter – with the cases expected to ship in July, and pledges starting from $49 (€42).

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HP launches new machines in South Africa

February 19, 2015

The HP LaserJet Pro M201 series will be distributed by Drive Control Corporation.

HP's LaserJet Pro MFP M201dw

HP’s LaserJet Pro MFP M201dw

IT-Online reported on the launch of the range, which was also released in the UK market last year, and stated that the devices are “printers for the mobile generation”, with “reliable and fast printing” alongside “legendary HP quality”. The machines’ “innovative technology” allows for wireless and mobile printing, with the machines said to be “perfect […] for mobile workers”.

The entry-level machine, the M201n, is network-enabled with Ethernet connectivity, a USB port and HP ePrint connectivity, while Apple AirPrint compatibility “allows for direct printing” from iPhones, iPads and iPod Touches “with no setup or applications required”. The next machine, the M201dw, has these features as well as “wireless and wireless direct printing”, meaning it doesn’t require a network connection, and also features automatic duplexing, as well as HP Auto, which “simplifies setup and time to print by automatically connecting to your wireless network”.

Both machines additionally feature an LCD control panel, print speeds of up to 25ppm, security features and a “full capacity” 1,500 page toner cartridge, alongside energy-saving features and “free cartridge recycling” from the OEM. The series of printers are now available “immediately” in the South African market from “resellers and specialist retailers”.

Caron de Fortier, HP Printers and Supplies Division Manager at Drive Control Corporation (DCC), commented: “Gone are the days of having to log into a computer directly connected to a printer or wired into a network in order to print documents. The HP LaserJet Pro M201 series simplifies printing in the office, in the home and beyond with a variety of mobile and wireless printing options. Direct printing via wireless is the next evolution of printing, offering the ultimate in ease of use and convenience.

“The M201 series takes simple, next-generation printing to a whole new level, with all of the features today’s users need. Compact and stylish in design, easy to setup and easy to use, with mobile and wireless print capabilities and eco-friendly considerations, these printers are the ultimate home or office companion.”

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Xerox releases two new wireless devices

February 19, 2015

Xerox's WorkCentre 6027

Xerox’s WorkCentre 6027

The OEM released the Phaser 6022 single-function and WorkCentre 6027 MFP for wireless working.

The two printers have been released to “address user needs”, according to Xerox, with a recent IDC study said to find “only half of mobile users are able to print within their own company walls”, and “just one-third can print on the go”, with the Phaser 6022 and WorkCentre 6027 MFP – both of which are colour machines – enabling workers to “print emails, photos and office documents from their desktop, laptop or mobile device”, as well as being “easy to setup”.

The machines’ mobile capabilities include “built-in security” and wireless networking, alongside the ability to use Wi-Fi Direct, Apple AirPrint and Google Cloud Print “without the need to download and install apps or print drivers”. Other features of the machines are “simplified wireless setup” and a paper setup navigator, said to take “the guesswork out of using custom paper sizes and stocks for printing envelopes, cardstock, labels and recycled paper easily”.

The two devices also features 1,200 x 2,400dpi print resolution, print speeds of 18ppm in monochrome and colour, a paper capacity of up to 150 sheets, a 15-sheet automatic document feeder (on the WorkCentre 6027) and a “large, intuitive colour touchscreen” (again on the WorkCentre 6027).

Both the Phaser 6022 single-function and WorkCentre 6027 MFP are available worldwide now, with estimated retail prices of $279 (€243) and $429 (€375) respectively.

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Canon releases two new Océ ColorWave printers

February 18, 2015

The OEM released the two wide-format devices “with successful business workflows in mind”.

Océ's ColorWave 700

Océ’s ColorWave 700

Wide-Format Online reported on the launch of the two new “high performance colour systems”- the Océ ColorWave 500 and ColorWave 700 – which are single- and multi-function respectively. The 500 is aimed at workgroups, while the 700 has been designed for “wider graphic arts applications”.

Canon stated that the machines are “designed to enable a wide range of high-quality applications” in businesses such as print service providers, workgroups and print rooms “with a requirement for instant dry and water-resistant prints on roll-based media”. In turn, both machines use the latest version of Océ’s CrystalPoint technology, which allows for “high speed toner printing with excellent adhesion to standard and specialty substrates”, as well as “higher print quality and clean refilling”.

The ColorWave 500 can support CAD (computer-aided design) applications in manufacturing, architecture, construction, design and reprographics, and features secure cloud connectivity, a Windows 8 controller and optional removable dual hard drives “for added data security”. The ColorWave 700 meanwhile is for businesses “requiring a higher print volume”, such as reprographics, sign and display printers, and retail, hospitality, point-of-sale, education and government.

The device’s “unique” features include enhanced media handling capabilities “with an optimisation process for custom media”, with media supported up to 0.8 mm of thickness including canvas, wallpaper and banner printing. Along with the 500, the 700 also features cloud integration, an optional built-in scanner, multiple user support, and the ability to “handle many different jobs without having to load and unload rolls” through capacity for six rolls at one time.

Yuichi Miyano, Director of Canon Europe’s Wide-Format Printing Group, commented: “Canon has designed the Océ ColorWave 500 and 700 with successful business workflows in mind. Both printers are built on a philosophy of the highest possible productivity in the smallest possible footprint, so they can produce an exceptional range of creative applications with minimal user training and in almost any business environment.

“Our customers already use ColorWave printers as central workstations for their business, from printing full colour technical drawings and illustrations to large scale poster campaigns. The Océ ColorWave 500 and Océ ColorWave 700 expand on this huge success, adding even more potential applications such as personalised wallpaper printing.”

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UK cartridge retailer advises consumers on firmware

February 17, 2015’s Barry Foster writes for Huffington Post’s technology department, advising consumers on updating printer firmware to be aware of the issues that might

Foster, Product Specialist at the cartridge retailer, wrote an article entitled Things to know before updating your printer firmware for Huffington Post’s technology section, as well as another about buying printers, with the firmware article advising consumers on what to do before updating printer firmware.

Foster notes that like most people “I always like to have the latest version available regardless of how minute the improvements are”, but “not all firmware updates might be seen as firmware ‘upgrades’”, noting that “if you’re happy with how your device is performing and it does everything you expect of it, then there is usually little point in rushing to install a firmware that could cause you hours of problems or even calls to an expensive helpline”.

With printers, he notes that the process “is relatively straightforward” but that some situations can create issues, and the ticking of a box to “agree responsibility for the upgrade” means manufacturers want the consumer “to be solely responsible for anything that may go wrong”. Power failures and incorrect regional updates can “kill the internal printer software” or “render your printer incapable of recognising your cartridges”, but if it’s a file from the OEM “I would expect them to be kind enough to provide suitable customer service to resolve any such problems”.

He also notes that “especially in the printing industry, a new firmware upgrade can actually downgrade features or functions”, specifically “firmware designed to limit or restrict the use of third-party consumables”, and adds that “it’s probably best if you don’t upgrade to any non-critical versions just yet” if you use third-party “compatibles” or remanufactured cartridges.

Foster notes that “we’ve had many customers with a previously fully-functioning printer contact us to say they suddenly can’t use any third-party cartridges […] almost certainly caused by a recently-installed printer update”, and notes that many updates are installed in “increasingly disguised ways”, such as pop-up boxes, or through automatic updates.

He also reflects on HP recently asking customers to “lock” original cartridges “to protect against theft”, but this means that they “cannot be used in any other printer”, which “has a knock-on effect when the empty cartridge is made available to a remanufacturer, as the printer information remains locked to the cartridge, preventing any future use in a different printer”.

He concludes that users should “read the information thoroughly before agreeing to any such update”, as “there will only be one person to blame if you suddenly lose the ability to use that collection of cheap cartridges, and adds that users shouldn’t be “confused between upgrading printer drivers and printer firmware”, as the former can be “rolled back to a previous version and do not have any impact on what you can and can’t use in your printer”.

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Mobile printer market a “hotbed for solution innovation”

February 17, 2015

ruggedjet3000rangeThe global market is set to be worth $371 million (€327 million) by 2018, according to a new report.

The report from market analysts VDC Research studied the global mobile printer market, which saw a six percent growth in revenue in 2014 to $290 million (€255 million), with a further increase expected by 2018 to $371 million. The analysts noted that the market is a “hotbed for solution innovation”, with “extensive competitive landscape fragmentation” set to drive OEMs to “reformulate growth strategies”.

Areas in which the market is set to grow in the next five years include “increasing demand for print-as-you-go”, as well as “flexible connectivity options” alongside “printer payment processing and acceptance”. On a regional basis, the Americas are set to “drive global revenue growth” through an “anticipated”  7.3 percent compound annual growth rate (CAGR), while Europe and Asia will “generate revenues at a slower rate”.

The competition from emerging markets “has intensified”, with the past two to three years seeing an “influx” of manufacturers and suppliers from the Asia-Pacific , and market-leading OEMs including Datamax-O’Neil, Intermec, SATO and Zebra “face stiff price competition” as well as “eroding margins and overall profitability”, with VDC Research recommending they “become more application-specific” and “differentiate themselves in this highly-fragmented global marketplace”.

The report added that deployment of mobile printers will “rise sharply” in both Europe and North America over the next three years, especially in the “industrial supply chain”, with mobile printers set to account for 20 percent of “overall printer installed base” in the two regions. The technology is said by VDC Research to be “riding the mobility wave”, with several enterprises “capitalising on rising interest and existing growth opportunities”, while “workforce mobilisation” will “spur” product development.

In turn, technologies like NFC (near-field communication) are set to see “seamless integration” with mobile printers, and the analysts note that adoption of the devices “will not be concentrated in any one vertical market”, though point-of-sale (receipts), ticket printing and shelf labelling “will drive growth”. Demand for solutions that are Wi-Fi or Bluetooth-enabled as well as mobile “is rising”, so manufacturers will need to make machines “platform- as well as OS-independent”.

Richa Gupta, Senior Analyst at VDC Research, commented: “The mobile printer market is faced with equal parts growth opportunities and challenges due to highly fragmented user environments. Increased investments in research and development, distribution channels, and solution partnering are critical to ensure that product and market development strategies align with evolving user requirements and preferences.”

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