Samsung executives discuss mobile printing service

May 22, 2015

Credit: European CEO

Credit: European CEO

The OEM is tapping into the growing popularity of smartphone and tablet devices as users “are increasing their scanning and printing”.

Paul Birkett, Marketing and Sales Director for Samsung Printing Solutions, told European CEO that his division set out to create a “mobile ecosystem”, in which any user can, via the free app available from the iOS, Google Play or Windows Phone stores, “print or scan easily” at any Samsung MFP or single-function printer.

This function is available with either “authentication turned off or on, whereby the device will expect you to tap in again, and enter a secure PIN code”; otherwise the print job can start immediately. Additional security functions are available by means of Samsung’s Printer On technology, and “fully enterprise-capable solutions that integrate directly with standard security management platforms like active directory”. Standard enterprise platforms such as Oracle and Siebel are integrated, enabling the end user to “quickly and easily get work done: wherever they are, whenever they are”.

Birkett said Samsung was “looking at the way user workflows were likely to change in the future”, and one of their major conclusions was that a user “may only have a very small phone interface” with which to achieve complex printing tasks. The OEM addressed this by “combining the smartphone interface with the larger interface on the device”, enabling diverse ways in which the user can complete their printing tasks. Similar to a high-end tablet, the technology developed “looks and feels, through Android, like the technology that they’re using every day on their smartphone”.

John Webb, Managing Director of Samsung Enterprise Business, said “mobility and connectivity” are key to how “people live their lives today”. He continued: “It’s all about the user, and being able to do things when they want to, where they want to, how they want to. And so for us, it’s about how we empower that. How we give technology to the users, so that they can then build and amplify and augment what they’re doing for the businesses that they work for.”

Birkett said that the idea that mobile devices would be the death of office printing has proved to be untrue, citing IDC research that recorded a 43 percent increase in scanning from smartphone and tablet devices. He also mentioned that smartphone and tablet users on average have 4.1 devices which is “funnily enough, exactly the same as they’re using in their personal lives. That’s obviously presenting challenges to CIOs, CTOs, who are having to cater to these new devices and these new ways of working”.


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MPS and software provider join forces

May 22, 2015

printerlogicPrinterLogic has partnered with LANDESK to “simplify enterprise printer management for joint customers”.

PrinterLogic produces print management and MPS solutions, and has joined LANDESK’s One Partner Program to “enable joint customers to streamline and simplify their printer management by eliminating printer servers”. PrinterLogic’s Enterprise Printer Management solution will now integrate with LANDESK’s Management Suite, allowing users to “centrally manage all printers”, eliminate printer servers and allow for “self-service printer installation for end users”.

The “integrated printer management platform” will come in the form of a web application that “simplifies the management, migration, and deployment of printers while drastically reducing cost”, and as such will allow users to “quickly and easily eliminate print servers”. Additionally, the integrated programme will allow for “single-click printer installation” along with floor plan maps, as well as the freedom to print “even in the event of a print server failure” or internet outage.

Ryan Wedig, CEO of PrinterLogic, stated: “At PrinterLogic, our mantra is to help enterprises eliminate Print Servers and simplify their print environments. By joining the LANDESK One Partner Program, we’re able to streamline this process for enterprises, without any impact to their end users.”

Steve Workman, Vice President of Strategy at LANDESK, added: “The LANDESK One Partner Program is focused on providing solution integrations that will help customers tackle their most pressing issues and gain maximum value from their technology investments. PrinterLogic is a perfect example of a solution that helps meet both of these goals, and we are excited to introduce our customers to the PrinterLogic platform.”

One organisation, CFCU (Community Credit Union) commented that the software allowed it to “roll out our entire deployment – across 10 different offices – in just three days”, without “anyone knowing it – with zero impact on the end users”.

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Canon USA updates imageCLASS MPS

May 22, 2015

mpsResellers can now subscribe to new value-add services for streamlining ordering processes, thanks to a collaboration between the OEM and MPS programme PrintFleetLINK.

The new service also promises users the ability to “reduce operating costs and maximize services for their customers”. Users can access the new features via the web services tool, with participating resellers able to have “supplies out-filled and delivered in a cost-optimised manner”, as well as access to the web portal ‘My Printer Manager’.

The portal is set up for tracking of supplies, purchasing consumables “on a cost-per-image (CPI) basis”, and access to “a third-party break-fix service fulfillment network” for managing select non-Canon devices.

The enhancements complement features already available as part of the imageCLASS Printnomics programme, such as the gapTCO (total cost of ownership) proposal software tool provided by gap intelligence, which enables resellers to “deliver data-driven professional recommendations to their customers”. The recommendations can be for “head-to-head product assessments”, “pricing options for hardware and consumables’, and for “cost-savings benefits”.

GapTCO can be integrated with the Printonomics programme to give a “savings analysis” of a potential optimised fleet, compared with the customer’s existing fleet of devices. Also, resellers creating a bespoke MPS programme via Printonomics canapply for a CompTIA Managed Print Trustmark at a special discount.

Chris McFarlane, CEO of PrintFleet, said: “The imageCLASS Printonomics program has a unique place in the market as Canon strives to help empower resellers to meet the needs of their customers and structure their MPS programs accordingly. We look forward to our continued collaboration with Canon USA as we work together to help streamline the overall MPS process.”

Sarah Custer, MPS and Equipment Solutions Manager of Supplies Network, said: “Canon and Supplies Network are working on together the Printonomics program to help reduce the challenges a reseller may experience in operating a MPS program.

“Automating and outsourcing these processes will help resellers focus on business goals – prospecting into new customers and maximising their value delivery to existing customers – all while collecting a reliable, profitable and perhaps new revenue stream.”

Junichi Yoshitake, Senior Vice President and General Manager of Canon USA’s Business Imaging Solutions Group, said: “Canon’s imageCLASS Printonomics program is intended to make MPS manageable and profitable for participating resellers. Our expanded program will now offer enhanced methods to sell hardware, manage consumables and deliver services. We are confident these enhancements will help resellers implement or improve their MPS program and give them the tools needed to meet their customer’s needs.”


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US printer components manufacturer backs OEM parts

May 22, 2015

Muller logoChris Nappi, Assistant Parts Manager at Muller Martini North America, claims OEM parts synchronise better with the device and are superior in terms of ‘endurance’ and ‘electronics’.

Writing for, the executive said that aftermarket components are “generically designed” to fit a number of different machines types, and so create “more risks for machine breakdown”. He cited the example of belts, which are “made of specific material in order to alleviate stressors the belts were engineered to endure”, saying that third-party options not made of the exact material “may cause slippage and timing errors”. Nappi said “costs in […] downtime and lost productivity” offset the $10 (€8.96) typically saved by using remanufactured parts.

He also claims OEM parts also “work seamlessly” with the other original elements of the machine, while aftermarket parts “can impair the sync and performance” of the other parts it is connected to, “resulting in serious damage, including blown motors”.

Nappi also raised the issue of electronic parts. He said that as modern machines use Programmable Logic Controllers (PLC) to “automate electromechanical processes” you need the specific “proprietary, customised functionality software and parameter settings” for the individual machine, which only the OEM can provide. Nappi contends that “if you think you’re getting an identically engineered aftermarket electronics part, think again”.

Further “bottom-line” issues where the OEMs are said by Nappi to be superior are: endurance, as the “higher quality” originals will “last longer”; wear and tear, as the OEM option, though slightly more costly “in the short-term, will deliver “consistently better-performing machine” later; and research and development, as OEMs constantly work to improve their products, and so offer “replacement policies and upgrade kits”, while the aftermarket vendor “has no interest in your machine’s future – or that of your company”.

He also mentioned the issue of warranty, claiming that “if you choose an aftermarket part, you risk voiding your machine’s warranty”. The Recycler recently reported on a UK health authority that was issuing labels on printers effectively excluding remanufactured cartridges because of the warranty being endangered. A remanufacturer advised the authority that OEM warranty statements do not exclude aftermarket cartridges.

Nappi concluded that using an aftermarket part on an installed machine “achieves just one overriding objective: the lowest price”.


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Canon USA launches new MFPs

May 21, 2015

The OEM has launched the imageRUNNER ADVANCE C3300 range of devices.

Canon's C3330i

Canon’s C3330i

The new MFPs include the C3300i and C3325i, and are said to answer “customer demand for a compact and cost-effective colour multifunction system”. The OEM noted that the printers have been designed to “help deliver high-quality output through a reliable system”, and are aimed at “low-volume workgroups demanding versatility in a compact space” and businesses “seeking a reliable colour device with a small footprint” in government, healthcare, education and law.

Among the features of the machines are software compatibility with MPS and MDS programmes including Therefore and uniFLOW, V2 Colour profiles for “vibrant colour and sharp, well-defined images”, a full-colour TFT LCD screen and “internal finishing” options such as stapling and binding. The devices can hold up to 600 sheets of paper, and can utilise Canon’s Multifunctional Embedded Application Platform (MEAP), which allows them to “seamlessly integrate” applications with the machine.

Junichi Yoshitake, Senior Vice President and General Manager of Canon USA’s Business Imaging Solutions Group, stated: “We are proud to announce the addition of the imageRUNNER ADVANCE C3300 series to Canon’s portfolio of outstanding imageRUNNER ADVANCE MFPs. The imageRUNNER ADVANCE line-up offers businesses a complete line of products, from low-end to high-end, across black and white and colour, to help companies achieve their individual office needs.

“The introduction of the imageRUNNER ADVANCE C3300 series will further strengthen this award-winning product line, offering consistency in ability, device management and support for Canon’s renowned software solutions and services.”

The imageRUNNER ADVANCE C3300i and C3325i are now available from authorised Canon dealers at manufacturer’s suggested retail prices of $9,660 (€8,635) and $6,615 (€5,950) respectively.

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Dell announces new cloud MFPs

May 20, 2015

Dell MFPThe new printers include the E525W colour MFP, priced at $329 (€296), and three monochrome printers, starting at $179 (€161), which will be released later this month.

Each device is controllable via remote devices and tools, supports Wi-Fi connectivity and printing via Google Cloud, PC Advisor reported. They also support operating from Android mobile devices via Mopria Alliance’s Mopria app.

The OEM’s cloud computing technology works with products such as its Wyse thin clients and virtual desktops, which will be able to support the new devices. Chromebooks, which are “increasingly being used in offices and classrooms”, and Dell’s Kace appliances, are also compatible with the printers.

The product launch coincides with Dell’s integrating more features to its Document Hub cloud service, to facilitate remote printer management and printing from mobile devices. It is also launching the F-series printers, for larger commercial customers, later this year, according to Global Product Line Manager Orland Lacayo.

Dell is looking to engage SMEs and midmarket groups with its printers, rather than going after complex installations, company executives said. The OEM launched a print control program with PaperCut in February 2014 to “help businesses to efficiently manage printing budgets”.

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Canon Middle East expands MFP portfolio

May 19, 2015

imageRUNNER C1225The OEM has added four A4 colour MFP devices to its offering to the region.

Canon Middle East, a leader in imaging solutions, has extended its print portfolio with the addition of four compact and feature rich A4 colour multi-functional devices (MFDs). They are: the imageRUNNER C1225; imageRUNNER C1225iF; imageRUNNER C1325iF and the imageRUNNER C1335iF, Trade Arabia reported.

The devices feature fast colour printing, copying, scanning, fax  and send functions, as well as a new ‘touch and swipe’ operation, 8.9 centimetre colour graphical display, with the Genuine Adobe PostScript 3TM support1 as standard.

With the extension of the portfolio, this marks the first time Canon has used separate toner and drum technology on its A4 colour imageRUNNER range, in efforts to “reduce waste and achieve greater efficiencies in printing”.

The devices include the ground-breaking V2 Vivid and Vibrant technology, which produces “professional-looking colour business documents that deliver greater impact, to help businesses stand out from the competition”. The printers are also the first of the imageRUNNER set to incorporate the Mopria mobile printing standard and feature comprehensive connectivity options to support mobile printing.

They have a maximum duty cycle of up to 50,000 pages. Integration with IT industry standards and department ID functionality are also featured in the new printers, the latter of which “delivers basic print policy controls such as restricting the use of colour to certain individuals”, allowing “smaller offices to help control costs”.

The OEM’s MFPs come with Energy Star certification and class-leading TEC ratings, producing power consumption of less than one watt in sleep mode. While in sleep mode, the devices rapidly recover, via Canon’s on-demand fixing technology.

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Epson releases new textile wide-format machine

May 18, 2015

The OEM’s SureColor SC-F9200 machine and HDK black ink are said to “help manufacturers produce high-quality, mass-production textiles quickly and consistently”.

Epson's SureColor SC-F9200

Epson’s SureColor SC-F9200

The new machine utilises the OEM’s PrecisionCore and TFP printhead technology alongside a high-density HDK black ink, the “latest addition” to Epson’s UltraChrome DS ink range for textile printing. The SC-F9200 is said by Epson to offer the “complete package for high-volume textile printing”, and helps keep costs low and help manufacturers “produce high-quality, mass-production textiles quickly and consistently”.

The dye-sublimation machine is also available with sublimation papers that help “ensure every element works in harmony to deliver a range of textiles”. The printer is also “backed up with warranty and service support”, with the HDK black ink producing “deep, neutral blacks and dense shadows”. Two high-capacity ink supply systems allow for “longer, uninterrupted print runs” and “less time spent replenishing inks”, while “maintenance and cleaning needs are low”.

Other features of the wide-format printer include a print resolution of up to 720 x 1,440dpi, a 64-inch wide media platform, speeds of up to 97 square metres per hour and Epson’s Print & Save MPS package for “tighter budget control”, and the machine will be available from October 2015.

Richard Barrow, Senior Product Manager at Epson Europe, commented: “Epson realises how important it is for our customers to keep their overall printing costs down. With the SC-F9200, it is easy to achieve a very low cost per square metre thanks to the high-capacity ink tanks and Epson UltraChrome DS ink. Users can also cut costs even further by using our new HDK black ink, which needs less ink to create dense, neutral blacks, helping reduce the overall ink consumption.”

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OKI releases new MFPs for MC800 series

May 18, 2015


The MC873

The A3 colour printers enable “additional levels of business productivity” via its sXP1 (smart Extendable Platform).

The MC853 and MC873 smart MFPs come with OKI Europe’s 3 year warranty, and integrate the OEM’s digital LED print technology with the added value of more costly devices, providing “a perfect, cost-effective alternative”. OKI says the printers are ideal for “small-to-medium-sized businesses, as well as departments within larger organisations”.

Print speeds can reach 35ppm, with scan speeds of 50ipm, while the devices are also compatible with Google Cloud Print and AirPrint. Users can make document-intensive taks “more agile” with the free download, from OKI’s website, of the ABBYY FineReader Sprint OCR (Optical Character Recognition) software. This package facilitates paper document, file and image conversion into editable text, in 190 different languages.

OKI states that the MC853 and MC873 can work in “a range of industries, including schools and financial institutes”, owing to the “seamless workflow” that the sXP1 provides. Meanwhile, the server-based SENDYS Explorer LITE software is available on the machines to “capture documents from various sources and convert, distribute or upload them to a chosen location”.

Also featured is a customisable, lift-up touch screen panel “which moves with the device”, with the option of making popular print and copy jobs an individual function, with a seven-inch LCD display.

Tetsuya Kuri, Vice President of Product Marketing, EMEA, for OKI Europe, said: “Easy-to-use with fast print speeds, the new MC800 series is an all-in-one solution to a wide variety of business needs.

“A sleek new design, user-friendly features and embedded sXP make these new devices ideal for taking control of document intensive processes within small to medium workgroups. In addition, they are perfect for supporting day-to-day colour and mono A3 and A4 print requirements for a broad range of businesses and industry sectors.”


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Graphene 3D printer filament created

May 15, 2015

The “thinnest and strongest material known to man” is now available as a 3D printing filament.3D graphene filament

Ferret reported on’s 3D printer filament “infused” with graphene, which it notes is the “thinnest and strongest material known to man”. The PLA (polylactic acid) filament could open the “door to [the] next generation of electronic devices”, as it would allow for printing of a 3D object “along with its circuits”.

The filament contains conductive graphene, and “can be used with almost any” FDM (fused deposition modelling) 3D printer. The news site adds that the availability of the material “marks the beginning of a new chapter in 3D printing electronic devices on the desktop”, as the “conductive traces” making up circuits could be embedded from printing onwards.

One disadvantage is that “due to the mixing of graphene with PLA”, any circuits produced “are restricted to voltages of less than 12V, currents less than 100mA, and less than 50 degree Celcius temperatures”. Despite this, the material could still be used in “designs for LEDs, wearable electronics and custom electronic interfaces”, with the site surmising that it “could result in the creation of a new generation of [the] ‘Internet of Things”.

It concluded that consumers could “quickly print out custom electronic devices and interfaces for their personal needs”, while “makers and tinkerers” could use it to “create custom wearable devices”. Finally, its physical strength allows 3D printers to “create exceptionally strong parts like attachments, connections and tooling parts”.

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