Cartridge People joins Google Certified Shops programme

November 21, 2014

Cartridge PeopleInk cartridge retailer chosen to join programme after demonstrating track record of on-time shipping and excellent customer service.

UK online retailer of printer consumables and stationery products Cartridge People announced that it has been awarded the Google Certified Shops badge “after making a positive impression” with its customers, with the company being the third UK cartridge retailer this month to have been selected for the programme. .

The badge is awarded to ecommerce site that demonstrate a track record of on-time shipping and excellent customer service, and aims to help shoppers identify online merchants that offer a positive shopping experience, with the badge visible on the company’s website acting as a link for customers to click for more information.

Cartridge People was awarded the badge after receiving a 4.8 out of five rating based on over 103,000 reviews from its customers. A spokesperson for the company stated: “We are delighted that Google has rewarded our outstanding work by awarding the Certified Shop status. We are fully committed to delivering high quality products along with exceptional customer service and we are proud that this certification recognises this.”

An additional benefit of buying from a Google Certified shop is the option to select free purchase protection from Google, offering any dissatisfied customers help in addressing the issue. This also includes up to £1,000 ($1,600/€1,300) lifetime purchase protection for eligible purchases.

Cartridge People added that the programme helps online stores attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge displayed on their websites.

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Epson launches new WorkForce Pro range

November 20, 2014

Epson's WorkForce 5690DWF

Epson’s WorkForce 5690DWF

The WorkForce Pro 5000 series features the newest PrecisionCore printhead technology.

ITWeb reported on the launch of the range in the South African market, though this is the first release of machines aimed at businesses to use the new printheads, which were announced last September, and since the OEM revealed it had expanded its production capacity to create more of the printheads.

The WorkForce Pro 5000 series consists of a range of single and multi-function printers “designed to offer high quality output, durability, and cost and energy efficiency” for businesses. The four machines include the WF-5690DWF, WF-5190DW, WF-5620DWF and the WF-5110DW2, and Epson says that they are “designed to cut costs and reduce environmental impact”.

Their features include high-capacity inkjet cartridges with yields of 4,000 pages, a “50 percent lower cost per page than competitive colour lasers”, a permanent PrecisionCore printhead that “means there are fewer components to replace”, 80 percent lower energy consumption “compared to colour lasers”, and print speeds of 34ppm in monochrome and 30ppm in colour. Other inclusive features are a monthly duty cycle of 35,000 pages, automatic duplexing, wireless and mobile connectivity, and Epson DURABrite Ultra ink in the cartridges.

Kelvin Reynolds, General Manager of Epson South Africa, stated: “PrecisionCore offers a leap forward in printing performance. We continue to deliver outstanding quality thanks to superior dot control, and have now introduced a new and original system to ensure reliability.

“Together with our new PrecisionCore technology, the new WorkForce Pro 5000 series offers small, medium and large businesses a new approach to printing based on choice, performance, economy and ecology. We have responded to users’ demands for high-quality, reliable, functional, high-performance and cost-effective products, which this new printer series will deliver.”

Epson also previously added WorkForce machines that featured the new technology in September earlier this year.

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Memjet’s OEM partners grow market share

November 20, 2014

The company’s OEM partners are said to have grown their “global presence” in wide-format, label printing and packaging sectors.Memjet Logo with Lockup v2

Consumer Electronics Net reported on Memjet’s announcement that 2014 was a “record year for product development and growth” among its partners, who include Afinia, Beiren, Colordyne, TechNova, TrojanLabel, Canon, RTI Digital and Xante, with RTI Digital recently appointed by Memjet to provide products to Rapid Packaging Services’ customers after Memjet abruptly cut ties with Rapid.

RTI Digital has been an OEM partner of Memjet since 2009, originally as OWN-X, and stated that it is the “only OEM partner serving both the wide-format and narrow format markets with Memjet technology solutions, and has operations in Canada, USA, and Europe”.

Memjet stated that its partners have introduced “new digital printing solutions and grow[n] global presence” across the sectors, with new technologies delivering what it calls “industry-leading […] productivity, high-quality and value for print”. It added that its OEMs “achieved impressive sales growth” in the different markets through “channel growth, private-label partnerships and direct sales momentum”.

In labels in particular, Colordyne launched the CDT3600 label press, TrojanLabel and Beiren released the TrojanTwo and Supernova DP32 mini-label press devices, and Afinia Label and TechNova produced the DLQ2000 and SmartJet LP112 full-colour labelling solutions. In wide-format, Canon relaunched its ColorWave 900 with a “software upgrade and newly available hardware”, leading to “positive growth quarter over quarter” and “invigorated” global sales.

Xante meanwhile increased sales over “the last three consecutive quarters” thanks to “increasing market acceptance of short-run corrugated packaging solutions”, and Memjet adds that RTI Digital “expanded its global reseller network with new agreements”. Overall, the company revealed that it now has over 30 OEM partners across the globe.

For Memjet itself, 2014 saw the release of two new print engines – Aspen and Sirius – which were designed for press and desktop engine partners respectively. Aspen is a page-wide colour inkjet print engine “optimised for speed and high quality” with speeds of up to 225 feet per minute in full colour and targeted at the “label and commercial press markets”. Sirius meanwhile is a “compact, single printhead” offering full colour prints for label OEMs “to speed up the development of cost-effective roll-to-roll print systems”.

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Poor technology use “holding back UK productivity”

November 19, 2014

wirelessResearch from Ricoh found that UK workers are “less productive” working away from the office, and “blame technology”.Office

The research from Ricoh and Censuswide surveyed 1,007 UK office employees, and found mobile working “is not seeing its full potential” as 75 percent were “less productive away from their desks”, with most saying “they do not have the right technology to work efficiently away from the office”.

Only 25 percent “feel particularly productive when working from home”, while only nine percent “felt productive in other offices”, and eight percent were productive “in transit”, compared to 75 percent productive “when at their desk”. 61 percent “sometimes work from home”, 22 percent “want to work from home but don’t have the right technology”, and 44 percent who do work from home saying “not having the right technology hampers their productivity”.

Only 40 percent “work in transit”, though 20 percent “would if they had the right equipment” and 40 percent working in transit would be “more productive […] if they had access to better technology”. Productivity increased for 67 percent thanks to smartphones, 59 percent thanks to the cloud, 52 percent thanks to tablets and video conferencing, and 49 percent thanks to print management.

Other questions looked at “what most hampered workplace productivity”, with IT and lateness the “biggest concerns” – 54 percent said one to three hours a week were “wasted with IT problems” and “waiting for people who were late for calls and meetings”.

146 said meetings, in terms of “lateness or pointlessness”, were the “biggest waste of time in their company”, while 84 said “IT and printing issues” were their biggest, and only three mentioned social media. In terms of technology improving productivity, 50 percent wanted virtual private networks (VPN), 48 percent wanted online collaboration tools, and 44 percent wanted tablets “to replace paper documents in meetings”.

52 percent meanwhile hoped technology “would eliminate” using paper records, 46 percent hoped to eliminate printing documents “prior to meetings”, and 43 percent hoped to eliminate “taking written notes”.

Phil Keoghan, CEO at Ricoh UK, commented: “The overwhelming message from this research is that UK employees feel technology has vastly improved productivity in and out of the office, but there is still a lot of room for improvement. With the recent drive towards a mobile workforce, it is surprising that so few people feel they are as productive when working at home or away from the office. It is particularly worrying that people feel less productive at other company offices, where it is very easy to replicate their working environment.

“This is not about spending a fortune on technology, it is largely about making simple policy changes to allow people easy access to company networks, providing people with laptops and tablets, and training them in how to use them. It is great to see that so many people have embraced mobile working. Now, their employers need to equip them to do their jobs properly when away from their desks”.

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Xerox tools reduce printing impact

November 11, 2014

OXerox-Print-Awareness-Tool_55261167-a3a9-4158-91d2-943af563def3-prvEM launches two new tools to help reduce paper consumption in the workplace as it aims to help customers become more productive.

Triple Pundit reported on Xerox’s launch of its new Print Awareness Tool and Digital Alternatives tool, which aim to address the impact of printing by making customers aware of how much they print and making it easier for them to choose not to.

Noting that the new releases “might be a little surprising for a company that, not long ago, made most of its revenue based on the number of pages customers printed”, the article explains that Xerox now focuses on providing services such as document management that help its customers “become more productive”.

With the Xerox Print Awareness Tool, users are asked how many copies they think they print each month and then told the actual numbers to “help you become more productive and less wasteful”, with users “given a monthly allocation of points based on their nominal printing requirements” and feedback “provided to compare users to their peers”, as well as suggestions for improving productivity. The tool, according to the article, “becomes a kind of game”, which it adds is a “growing trend” in the workplace that increases employee engagement.

Meanwhile, Xerox Digital Alternatives is a set of tools allowing workers to “move smoothly and easily between the paper and the digital world”, for example by enabling them to fill in and sign documents digitally without needing to print them off using an annotate function, described as a “floating text box that automatically aligns itself to lines on the form”, with a ‘sign’ feature working “in a similar manner” but inserting a “colour digital image” of the user’s signature.

There is also a ‘read’ function that “brings e-reader capabilities to scanned or digital documents”, encouraging users to read documents on-screen instead of printing them out. ‘Share’ and ‘save’ functions are also included in the application, which is compatible with Windows platforms and iPads.

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BCMY installs new magnetic drum for recycling

November 10, 2014

Simon Gilchrist

Simon Gilchrist

The cartridge recycler has begun using a Bunting mangetic drum in its new recycling line.

Hub-4 reported on the installation of a Bunting magnetic drum at BCMY’s plant in Lansing, West Sussex, with Bunting a designer and manufacturer of separation technology including “magnetic separation, metal detection and eddy current separation”. The drum and the line were installed in order to extend BCMY’s “ability to efficiently and effectively manage old laser toner cartridges”.

Noting that many cartridges are not recycled – only 15 percent of 250 million inkjet cartridges and 25 percent of 40 million toner cartridges in Western Europe according to the news outlet – BCMY added that it “makes a decision on whether [a cartridge] can be reused or if it needs to be recycled”, with around 62 percent “reused and saved” despite 15 percent of the cartridges it processes being compatibles “from the Far East” and 20 percent remanufactured cartridges.

The site points out that “there remains a high global demand for specific virgin empty cartridges”, and that “the overall percentage of cartridges collected that can be reused is falling”, with disposal options “more limited with the introduction of tighter waste legislation and a reduction in industry capacity to deal with” cartridges.

BCMY designed and built a “prototype facility” to physically recycle non-reusable cartridges, with a capacity of 2,000 units per day, and the cartridges are shredded, the dust removed and the magnetic drum separating all the magnetic materials from the plastic. The drum was supplied “in a housing with a direct shaft-mounted drive”, with the 42 percent of metal in each cartridge “then sold as an end product”.

Simon Gilchrist, Managing Director of BCMY, stated that the company “undertook a great deal of research” before choosing the Bunting drum, adding: “Bunting was a local company and we were able to visit their facility to witness testing on our material. We really appreciated Carlton’s advice [Carlton Hicks, UK Sales Manager] and the testing meant that the separation Bunting claimed was possible was 100 percent proven, and we could purchase with confidence.

“We wanted to work with a UK manufacturer so that the equipment would be UK-built and not purchased through a reseller or an importer. The installation has been very successful and we have further plans to expand the facility next year. We are currently trailing further Bunting Magnetics equipment: a cross belt/overband magnet to automate removal of larger ferrous materials from the line in order to reduce the wear on the primary shredder; and an in-line pneumatic metal detector to further improve the separation and reduce metal contamination of the plastic output.”

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New wide-format machines print onto glass

November 10, 2014

Wide-format OEM Durst has produced a machine that prints inkjet directly onto glass.

Event attendees view the printer's glass prints

Event attendees view the printer’s glass prints

ProPrint reported on the release of the Rho Vetrocer wide-format glass printer from Durst, which was launched at the Glasstec 2014 event in October, and which was launched at the Glasstec 2014 event in October, and which applies ceramic ink “directly to the glass without the need for [a]pricey metal screen for each colour”. The machine is available in three models – the Basic, Presto and HS.

The news outlet stated that this machine is among a number that are “encroaching on one of the last remaining screen printing territories” by “binding ink directly to the glass at what proponents say is a lower cost”. Durst meanwhile noted that the machine “will make printed decorative glass more affordable for printers looking for extra revenue streams”.

The aforementioned screen printing process, which is usually used for glass printing, requires each colour to be printed onto glass followed by “drying or baking before the next is applied”, and, “runs the risk of the second or third colours printing out of register due to a change in the material after tempering”.

In contrast, the Vetrocer “binds the ink to the glass permanently” through a baking process “inside an external oven” at temperatures between 680 and 700°C – this means the ink “becomes part of the glass”, and Durst states that it is capable of small to large volume jobs “without the need to replace templates”, though a washing and drying unit is required to “clean out dust, grease, fingerprints, zinc and packaging”.

Widths of 2,500millimetres are supported, with a 3,300mm version being worked on, and print resolution of 80dpi is available. Mirrored printheads are used “to prevent colour shifts and banding”, and the three models – Basic, Presto and HS – feature speeds of 25square-metresan hour, 55sqm an hour and 105sqm an hour, while transport belts, a baking oven and a loading and swivelling table are also available from Durst “to create a full line”.

The news site commented that “the technology will open creative opportunities for architects and designers as well as commercial printers – who have the printing know-how, Photoshop and colour management skills to capitalise on a market that is growing in Europe, and islikely to hit Australia in the near future”.

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WCO updates anti-counterfeiting system

November 6, 2014

WCONew agreement between World Customs Organisation and Certilogo network means easier product verification.

Intellectual Property Watch reported that Brussels-based World Customs Organisation (WCO) has “updated its online tool for field customs officers to communicate in real time with rights holders on counterfeiting of their brands” through partnering with the network Certilogo.

Certilogo, which is now connected to the WCO IPM system, is able to provide “authentication and traceability technologies” and brings an additional 30 “top brands” to the system, which was launched in 2013.

The IPM system, according to the WCO, allows “mobile capability and the possibility to interface IPM with partner companies […] that already provide authentication and/or traceability solutions”, such as Certilogo.

The WCO stated: “Using a mobile device field Customs officers can instantly verify a product’s authenticity simply by scanning the barcode or any track and trace solution and IPM will automatically launch the authentication application.

“Thanks to the new agreement with Certilogo, more than 80 customs administrations and thousands of customs officers can now check the authenticity of goods crossing borders and carrying a Certilogo code.”

According to the WCO, which is “encouraging more such partnerships”, 700,000 authentications have been performed by Certilogo customers from over 100 countries, with the company’s platform designed to collect “data from each interaction to spot fakes, identify fake sellers, highlight security leaks in the supply chain, monitor parallel markets and keep e-marketplaces clean from counterfeits”.

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Stinky Ink receives Google Shopping certification

November 6, 2014

The UK-based retailer has also been awarded the Google Certified Shops programme certification.stinkyink

The badge, which another UK-based retailer – Ink Factory – also recently received, is awarded to ecommerce sites around the world that “demonstrate a track record of on-time shopping and excellent customer services”, with those awarded able to display the badge on their website, which then leads to another page that gives further information about the certificate.

Roy Hamilton, Supplies Specialist at Stinky Ink, told The Recycler about the process of getting certified, and what it means for the company. He stated: “We’d been on the waiting list for it since it became available in the US as a beta – we’re renowned for our service, so were ready to apply for it as soon as it launched in the UK, not to mention the £1,000 ($1,597/€1,277) purchase protection the service adds on top of our 12 month guarantee.

“It took a 30 day review period where Google checked we did what we said and surveyed real customers – once they’d seen our glowing feedback, we were immediately approved (95 percent of our feedback to Google was 5*, four percent of feedback was 4*).”

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Epson releases smallest inkjet in USA

November 5, 2014

Epson's WorkForce WF-100

Epson’s WorkForce WF-100

The WorkForce WF-100 is designed for “professionals on-the-go”.

The device is similar to the one launched in September in Europe – the WorkForce WF-100W – and is also referred to as the “world’s smallest and lightest mobile printer” with built-in wireless connectivity and an “integrated rechargeable battery” to enable “printing from nearly anywhere”.

The printer’s Wi-Fi Direct feature allows for printing “without a router”, whilst the in-built battery can charge via USB or an AC adapter, and an automatic “power-off” feature helps save battery life. Epson added that the prints are “professional-quality business documents”, whilst the speeds include 6.7 ISO ppm in black and 3.8 ISO ppm in colour for borderless four-inch by six-inch photos.

The mobile printing features allow compatibility with a wide range of Epson and third-party mobile printing programmes, including Epson’s Connect suite consisting of Email Print, Creative Print, iPrint, Remote Print and others. The third-party mobile printing offerings meanwhile include Android, Kindle Fire and Google Cloud Print support.

Nils Madden, Epson America’s Marketing Director for Desktop Imaging and Printing, stated: “Mobile devices are critical tools for professionals, and the sleek, portable, wireless WorkForce WF-100 augments the mobile experience, enabling users to stay productive on-the-go. The WorkForce WF-100 not only expands our portfolio of business printing solutions, but underscores our commitment to delivering tools that meet the evolving needs of today’s mobile workforce.”

The WorkForce WF-100 is available online now, and in stores from January 2015, for $349.99 (€280.12).

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