Epson releases new photo printer

October 2, 2015

Epson's PictureMate PM400

Epson’s PictureMate PM400

The PictureMate PM-400 is said to be a “personal photo lab for high quality photos”.

The new device prints photographs at four by six inches and five by seven inches, and is also a wireless machine with built-in connectivity to mobile devices. The PictureMate PM-400 Personal Photo Lab is “designed to quickly share milestone memories and special moments” in a “space-saving design”, and photos are “smudge, scratch, water and fade resistant”.

Epson claims that the photos will “last up to 200 years”, with the device offering a 2.7-inch LCD screen alongside the ability to edit photos before printing. In terms of consumables, a replacement ink cartridge is available on purchase alongside 100 sheets of photo paper for printing. Mobile devices supported include both iOS and Android phones and tablets, with a first photo print in 36 seconds and computer compatibility with Windows, Mac, Fire and Chromebook machines.

Stacey Tiu, Epson America’s Product Manager for Consumer Inkjets, stated: “Catering to today’s mobile lifestyles, the wireless and space-saving PictureMate PM-400 allows photo enthusiasts and busy families to print and share everyday moments wherever they occur and regardless of which device you are using.

The PictureMate PM-400 is now available for $249.99 (€222).

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Canon launches new devices in South Africa

October 1, 2015

Canon's imageRUNNER 1435P

Canon’s imageRUNNER 1435P

The OEM released five new printers in the South African market.

IT Online reported on the launch of the five single-function machines – four monochrome and one colour – by Canon South Africa. These include the i-SENSYS LBP250 series, the imageRUNNER 1435P and imageRUNNER ADVANCE C350P, which the OEM say will “address the document and flexible working challenges” for SMBs and workgroups.

The LBP250 series replaces the LBP6310dn and 6600 series, and are “rapid” monochrome laser machines including wireless connectivity, AirPrint and Google Cloud Print compatibility and a free iOS and Android app – Canon PRINT Business – alongside a colour touchscreen, NFC (near-field communication) technology and security features.

In turn, the imageRUNNER 1435P features many of the same settings as the LBP release, but for “larger workgroups and enterprises”, while the imageRUNNER ADVANCE C350P features “high quality” printing with the OEM’s V2 colour technology for “impactful images”.

Rayner Botha, Canon South Africa’s Product Manager for Office and Laser Products, commented: “Print management is a costly exercise for most businesses, including administration and handling – over time it can dwarf the cost of the device and consumables. Canon has designed the new range to provide seamless and consistent management efficiency, along with improved integration capabilities.

“We understand that ease of use is of paramount importance for SMEs and not only do the new printers work out of the box, the new devices are additionally optimised to make light work of printer management, widen access to mobile printing and ensure a hassle-free experience. The addition of these new devices to our portfolio allows Canon to offer an even wider range of flexible solutions to customers for productivity, efficiency and on-the-go working.”

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ECi improves components supplier platform

September 28, 2015

Q2The technology developer has integrated its e-automate PO Processor application with Q2, a leading supplier of OEM and compatible parts for printers and copiers.

E-automate customers using the PO Processor function can now seamlessly order parts and supplies from Q2 with more eases “than ever before”. The fully automated process, from order placement to receipt of shipping information and invoicing, mean clients can immediately be informed of price updates.

Laryssa Alexander, President of ECi’s Service Technology Group, said: “Obtaining parts and supplies in a timely manner is vital to our dealers, and we are proud to bring this integration to our dealers to help improve their efficiency in the purchasing area of their business.”

Jane O’Brien, Partner and Co-founder of Q2, said: ”PO Processor makes it easier and more cost effective for customers to order a broad range of quality products from Q2 by streamlining a very labour-intensive process.”

Warren Wallace, Senior Operations Manager for RJ Young Company, commented: “As an e-automate user, RJ Young enjoys and appreciates the many time-saving and productivity enhancing features that PO Processor offers. Their roll out of PO Processor will help to strengthen their capabilities and our partnership.”


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CIT releases components for Sharp devices

September 28, 2015

MX36The company has unveiled components for the Sharp MX-36 and MX-51 printers.

10kg toner bags are available for the MX-36 and 51 in black, cyan, magenta and yellow, which are compatible with the MX2610, 3640, 4110 and 5110. Toner bottles are also available for the MX-36 and 51 in cyan, black, magenta and yellow, also compatible with the MX2610, 3640, 4110 and 5110.

Chips are available for use in the MX-2610, 3110, 3610, 2640, 3140 and 3640 devices in black, cyan, magenta and yellow, with the respective OEM references MX36GTBA, MX36GTCA, MX36GTMA and MX36GTYA. The black chip has a 24,000 page yield, and the colour chips a 15,000 page yield.

CIT has also unveiled chips for the MX-4110, 4111, 4112, 5110, 5111 and 5112 printers in black, cyan, magenta and yellow, with the respective OEM references MX51GTBA, MXTGTCA, MX51GTMA and MX51GTYA. The black chip has a 40,000 page yield, and the colour chips a 18,000 page yield.

The components for use in the MX-36GT can also be used in the 2610, which prints at 26ppm; the Mx-3110, which prints at 31ppm; the M610, which prints at 36ppm; the 2640, which prints at 26ppm; the 3140, which prints at 31ppm; and the 3640, which prints at 36ppm.

In turn, the components for the MX-51GT can also be used in the 4110, which prints at 41ppm; the 54112, which prints at 31ppm; the 5111, which prints at 51ppm; the 4111, which prints at 41ppm; the 5110, which prints at 51ppm; and the 5112, which prints at 51ppm.

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PrinterLogic extends mobile printing platform

September 25, 2015

Printer LogicMobile employees and BYOD (Bring Your Own Device) users and partners now have a simplified way to print “from any device, anytime and anywhere” without installing devices or Airprint or Google Cloud Print.

BYOD users, be they partners or guests, no longer need authorisation and device installation but can simply print with the technology’s email-to-print function whether they are on- or off-network, by entering the dedicated email address at the device, after which jobs sent to it will print automatically, Benzinga reported.

PrinterLogic also promises to reduce the number of print-related calls IT service desks receive, while providing the IT benefits of built-in security, quota options for how much guests can print, what file types and whether or not solely in black-and-white. The software additionally works with “any printer” and can be used to specify a device where a job is to be sent.

Android and Chromebook are compatible with the innovation, while the Linux Client allows “seamless printing for thick and thin client endpoint devices” without needing “costly” mapping and management tools.

SNMP-based alerts are also featured, so IT can fix issues before they receive complaints, while the Pull Printing feature securely stores a user’s print job until they release it.

Jarrett Taylor, Founder and CTO of PrinterLogic, commented: “Employees need a way of easily and securely printing from whichever office they happen to be working from, from any device, without the headaches of installing new printers each time.

“Similarly, enterprises need a way to enable contractors, partners and guests to easily print – while retaining the ability to control what and how they print.”


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Samsung launches new ProXpress devices

September 24, 2015

The M4080FX

The M4080FX. Credit: Samsung Tomorrow

The M4030ND SFP monochrome printer and M4080FX monochrome MFP can print at 40ppm, with the M4030ND capacity expandable to 2,850 sheets and the M4080FX to 2,300 sheets.

The two laser devices have a maximum monthly duty cycle of 120,000 pages, while the M4080X reportedly scans three times faster than other conventional models with its built-in dual-scan document feeder, which can scan up to 60 double-sided images per minute, Samsung Tomorrow reported.

Fleet management software can also be added through Samsung’s integrated architecture platform, enabling multi-server and multi-site device management. They will be available for purchase in September 2015 through official Samsung dealers.

David SW Wong, Senior Vice President of Strategic Marketing and Sales at Samsung, said: “With the ProXpress M4030/4080 series, we aim to provide clients of all sizes and budgets with the best-in-class options, and help them grow their business.

“The market for high-specification A4 devices is growing, as many small to medium businesses (SMBs) continue to face reductions in budget and office space efficiency. Our customers are continually looking for ways to improve productivity, drive secure operation, and gain greater cost efficiency.”

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Digital rights group investigates colour dots on pages

September 24, 2015

Test print from an HP Colour LaserJet 3700, showing the yellow dots

Test print from an HP Colour LaserJet 3700, showing the yellow dots

The Electronic Frontier Foundation (EFF) found OKI and Samsung were the only OEMs whose printers did not print yellow dots on each page to register the device’s serial number and add a timestamp.

The EFF said that the US government asked printer companies to utilise the codes as a means of tracing counterfeiters, Techly reported, while noting “there are no laws to stop the Secret Service from using printer codes to secretly trace the origin of non-currency documents”.

A list of almost 200 printers from 20 printer manufacturers, including a number of Canon imageRUNNER and HP LaserJet devices, was compiled by EFF, with only OKI and Samsung printers not showing the microscopic dots, which appear under a blue light.

A few dozen printers from other manufacturers did not have the dots, although EFF said they may still be present, as “other forensic marking techniques have been invented”. The group further concluded, based on documents obtained through a FOI inquiry, that all major OEMs had made a deal with the US government to include the information.

The Techly piece concluded that “all of this is a pretty good explanation for why your printer won’t print in black when you have black ink, but no colour ink”.

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HP updates Enterprise printer security

September 23, 2015

SureStartThe OEM’s Sure Start technology allows for detection of and self-healing recovery from BIOS attacks, while the Whitelisting feature ensures only known, reliable firmware can be loaded onto the device.

HP announced three new enterprise class LaserJet printers that deliver increased protection against malicious attacks. The stronger security is part of a broader HP strategy to provide the deepest security across PCs and printers.

Run-time intrusion detection is another new feature, developed in collaboration with Red Balloon Security, which an in-device programme for detecting attacks. These will be standard on new HP LaserJet Enterprise and OfficeJet Enterprise X printers with PageWide technology, and can be added to LaserJet Enterprise devices released since April 2015.

The HP FutureSmart service pack update further enables the Whitelisting and Run-time intrusion detection features can be added to many existing HP LaserJet and OfficeJet Enterprise X printers launched since 2011. FutureSmart is HP firmware that helps “protect our customers’ investments in HP Enterprise printers by enabling the delivery of new capabilities via updates”.

The OEM has also provided the JetAdvantage Security Manager, the industry’s “only policy-based security compliance solution”, allowing IT to close ports, disable access protocols and auto-erase files. In addition, the Instant-On Security feature automatically checks and resets any affected settings.

HP updated the JetAdvantage Security Manager earlier this year, improving automation, including auto-discovery of devices. The new models of the LaserJet Enterprise are the M506 series, for monochrome printing with a 25 percent reduced footprint and 71 percent faster dual-sided prints than its predecessor.

Also included is the MFP M527 series, for monochrome printing, with single pass and two-sided scanning and first page out speeds up to 33 percent faster than the predecessor, and the Color MFP M577 series, which includes, single pass, two-sided scanning and 43 percent faster dial-sided prints.

The M506 series will be available from 1 October, while the M527 and M577 will be available from 2 November.

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Java version of FMAudit software released

September 22, 2015

JavaECi announced the limited availability release of the Java version of the FMAudit Onsite software, offering dealers the a new way to install the programme when a Windows PC is not available.

Creating a Java version of the Onsite data collector, now installable on Linux systems, was a strategic future initiative that the FMAudit team established in collaboration with a number of major manufacturers over the last year, “allowing it to be installed on additional operating systems or even directly onto an MFP”.

This in turn avoids the need “to deploy onto a customer’s application server”.

Kevin Tetu, ECi FMAudit President, said: “While having originally developed FMAudit Onsite on the Microsoft .NET Framework specific to Windows, we knew that extending our operating system support was instrumental to ensure continued compatibility and flexibility.

“It not only provides our dealers with more options for deployment today, but it opens the door to many more possible areas of interest and growth opportunity in the future.”

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Digitek talks about Partner Pro plans

September 21, 2015

Digitek-logo-with-tagline-webThe MPS-inspired business growth solutions suite is launching in October as part of the company’s strategy for “investing heavily in the dealer community” and helping resellers drive revenue “from sales to operations, to marketing”.

Aaron Dyck, Senior Director of Solutions Sales, was interviewed by ENX magazine, explaining how the company will “create landing pages based on the products and solutions they’re [the resellers] selling” and so help drive traffic to their website and “bring in more leads” by capturing those who come to the site.

“We recognise an opportunity to help our customers streamline that approach [MPS] with their business,” the director added.

Partner Pro is made up of four solutions, with the first being a 10-module training platform on how to sell solutions. Second is an online MPS training platform supporting sales reps looking to increase the perceived value of the decision maker toward MPS, while ways to branch out in the more profitable aspects of their offering. Dyck explained that the suite was compiled of content married up with videos and field site sellers, as well as brochures on the value of the MPS proposition, “all accessed through one single site”.

The third component is an eight-module, video-based managed IT sales training platform for mainline reps, showing them how to identify managed IT opportunities.

“Subject matter experts are expensive and we want to make sure the opportunities these folks bring forward are qualified correctly and fit the need of what they’re looking for,” Dyck said.

“We’re agnostic, we want to compliment their back end infrastructure whatever that is, and give them a repeatable training platform across all solution lines that help them go to market and creates continuity within their business.”

The final piece is Inbound Marketing, which helps clients leverage social media as part of their marketing strategy, which the director predicts will reduce sales rep turnover, owing to lack of education, interest and success. The programme allows Digitek to control the reseller’s social media channels, adding content and designing the website.

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