Uninet unveils toner for Lexmark and Xerox cartridges

August 28, 2015

Lexmark's T640

Lexmark’s T640

Toner and components have been released for remanufacturing cartridges used in a range of Lexmark and Xerox printers.

The products have been produced for Lexmark’s C792 and X792 and the T640 series, as well as for the Xerox Phaser 6020, 6022 and 6010 and the WorkCentre 6027, 6025 and 6015.

Cartridges for the Lexmark C792 are presented in high-yield versions, with an estimated yield of 20,000 pages, and in standard 6,000-page versions, and is “similar to earlier Lexmark colour C700-series cartridges”.

The Xerox Phaser toner cartridges are rated at 2,000 pages for black and 1,000 for colour and as small devices “provide a simple solution to remanufacturers who offer refills”. They are easy to remanufacture, as you “just need to replace [the] toner and chip”, with print speeds of 10ppm and 18ppm for the 6020 and 6022 respectively and 10ppm and 18ppm for the WorkCentre 6025 and 6027 models respectively.

UniNet has also released multipurpose Absolute Black toner for Lexmark’s T640 series, including the T630, T620 and T520 monochrome families, a toner formulation “qualified to work in more than 100 engines”. The company said that the toner maintains the page yields of dedicated toner and has “outstanding print quality, and the highest density on the market”.

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AQC Group UK launches Lexmark replacement toner

August 27, 2015

The toner manufacturer has produced colour toner for a range of Lexmark cartridges.

Lexmark CS310n

Lexmark CS310n

The toners include replacements for Lexmark’s CS/CX310, 410 and 510 toners, with AQC noting that “thorough testing” has revealed a “high adhesion rate” of around 98.33 percent, alongside a “consistent image density” of 1.24. This has resulted in “rich text and bold, colourful image reproduction”, with the printers using the toners featuring automatic duplex printing, dual core processors and a print resolution of 1,200dpi x 1,200dpi.

AQC added that the new toners are available in bottles and 10 kilogramme bulk packaging, with page yields and suggested fill-weights provided. These include: 35g CMYK, 1,000 pages, low yield; 45g CMY/65g K, 2,000 to 2,500 pages, standard yield; and 55g CMY/95g K, 3,000 to 4,000 pages, high yield.

The toner manufacturer commented: “AQC Group UK offers exceptional toner quality for cartridge remanufacturers who are looking to offer their customers a cheaper alternative to the OEM without compromising on quality and transfer efficiency. At AQC Group UK, orders are picked and packed within 24 hours and extensive technical support is available for all their customers.”

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ISC backs Lexmark case against US remanufacturer

August 27, 2015

ISC-logoThe OEM coalition filed a ‘friend of the court’ document in the Impression Products case to uphold legislation allowing OEMs to prevent re-importation of patented products intended for sale abroad.

The eventual ruling is set to significantly affect the US remanufacturing industry, as Impression Products is seeking for previous rulings to be overturned, which would mean companies selling remanufactured cartridges in the USA could use empties from across the world. The ISC move aims to help uphold legislation allowing IP holders to prevent re-importation of patent products intended for sale abroad.

The ISC’s amicus or ‘friend of the court’ document includes “legal and policy rationales for this position”, adding that OEMs in the imaging supplies industry “must wage a constant battle” against IP infringers as there is “relatively easy access to use patented goods to create an illegal aftermarket”.

The three judges overseeing the case called for a rare full-bench hearing of all 17 USFC (United States Court of Appeals for the Federal Circuit) judges in April 2015.

Coalition members include Brother, Canon USA, Epson America, Samsung America, Toshiba America and Xerox.






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Lexmark paves HQ car park with recycled toner

August 21, 2015

Lexmark asphaltThe parking lot on the OEM’s Lexington campus in Kentucky is the first commercial use in the USA of TonerPave, a product which uses Lexmark toner powder to create asphalt.

More than 9,000 pounds of toner from recycled printer cartridges went into the resurfacing material, developed by Australian-based cartridge recyclers Close the Loop, The Lane Report reported. TonerPave was created by in collaboration with Downer EDI, who has been using the product to resurface roads in Sydney, Australia.

Close the Loop is now working on the next generation of TonerPave, which hopes to further advance its sustainability and performance through incorporating rubber from recycled tires.

John Gagel, Corporate Manager of Sustainability at Lexmark, said: “TonerPave is an efficient and effective manner in which to recycle toner. We’re now demonstrating that we have a solution that can be utilized in a sustainable manner. It’s part of the circular economy.”

Dean Vukovic, Director of Business Development at Close the Loop, commented: “We are able to provide a product that does not increase the raw material cost of laying asphalt pavement. This is the model we have successfully built in Australia and expect no different in the U.S. market.”


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Lexmark to cut jobs after quarterly results

July 22, 2015

Lexmark new logoThe OEM is reportedly set to cut four percent of its workforce after mixed quarterly results.

Both Reuters and the OEM reported on its 2Q2015 results, which showcase costs “resulting from recent acquisitions as part of efforts to focus on software and services”. Reuters stated that the OEM will cut 500 jobs, or “about four percent” of its workforce, in order to “offset costs” created by acquisitions in the last few months, and Lexmark CEO Paul Rooke told the news outlet that “we are very much not a printer maker anymore. We are very much a solutions company”.

The OEM has acquired around 14 other companies in the last five years, but says it “expects no real M&A activity over the next 18 months”, with the last acquisition that of customer management software developer Kofax in May earlier this year. Reuters pointed out that Lexmark, along with competitors HP and Xerox, are “pushing into high-value software and services business[es] as companies reduce printing to cut costs and consumers shift to mobile devices”.

Lexmark itself reported that revenue was boosted by “strong Enterprise Software performance”, while combined Enterprise Software and MPS units grew by 37 percent, making up 40 percent of total revenue. GAAP (generally-accepted accounting principles) revenue came in at $879 million (€805 million), a fall from $892 million (€817 million) in 2014, while profit margin grew to 41.2 percent from 39.4 percent, and the fall in revenue was blamed on the company’s 2015 “restructuring”.

In non-GAAP segment revenue, the Imaging Solutions and Services (ISS) unit saw revenue fall by 11 percent, while MPS revenue grew four percent. Non-MPS revenue fell by 12 percent, while inkjet exit revenue from the OEM’s decision to leave the market fell by 48 percent. Enterprise Software revenue reached $139 million (€127 million), a growth of 136 percent thanks to the Kofax acquisition, and the OEM also announced its plans for restructuring to generate savings of $65 million (€59 million).

These plans include the job cuts, which will take place over the next 18 months and affect workers worldwide in administration, marketing and development roles within the ISS unit, with around a third of positions “being shifted to low-cost countries”. The OEM’s forecast for the next quarter was also revealed, and said to be “well below expectations” according to Reuters, with revenue expected to rise in 3Q2015 and in the whole year by between “-1 to +1 percent”, though Cross Research Analyst Shannon Cross stated that the restructuring “was expected … It sounds like they are trying to position 2016 as a recovery year”.

Rooke added: “Lexmark delivered strong growth in Higher Value Solutions revenue, which is comprised of Enterprise Software and Managed Print Services. Despite the ongoing headwinds from the strong US dollar and near-term laser supplies channel optimisation particularly in EMEA, overall Lexmark delivered a good quarter.”

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Lexmark reveals new MPS programme

June 30, 2015

The OEM’s Advantage MPS Core Programme is aimed at channel partners.lexmarkweb

The Advantage MPS Core Programme is designed for channel partners to “expand their customer reach” and “provide their customers with all of the cost and efficiency benefits” that an MPS programme can deliver, “while removing investment and fleet management banners associated with selling and then implementing MPS solutions”. The new programme is designed to give resellers “the tools and knowledge” to sell MPS “without having to invest in MPS operations and service infrastructure”.

Lexmark quotes market researchers Quocirca, who stated that “first time adoption of MPS in Europe will grow throughout 2015” to the point at which more than 50 percent of SMEs will have “some form of MPS”. By “enabl[ing] its channel partners to benefit from this trend”, the OEM states that it will make it “easy and affordable to get started in MPS”, adding that this all builds on its 15 years’ experience of “deploying MPS to large enterprise businesses”.

Partners signing up to the programme will have “immediate access” to both training and resources “to help them market the advantages”, while Lexmark will “proactively manage supplies fulfilment, maintenance and support of contract devices”, allowing partners to “maintain and build relationship[s] with their customers”. The “specific channel programme” will allow partners, the OEM adds, to “expand their customer base with new offerings at minimal risk”.

Martin Fairman, Channel Sales Director for UK and Ireland at Lexmark, stated: “As Lexmark continues to evolve into an end-to-end solutions provider it is imperative that channel partners understand how to join us on this journey. The Advantage MPS Core Programme is one of these opportunities. MPS Core provides resellers with a robust framework in which to maintain their client interactions while enhancing the products and services they offer.

“Gartner recognises Lexmark as a leader in MPS. Our vast experience in delivering successful MPS solutions gives us a great deal of insight into the benefits that such services deliver to businesses. Our channel partners require a high level of investment in terms of cost and time to be able to offer such solutions. Our new Lexmark Advantage MPS Core Programme addresses this head-on. Lexmark does all of the heavy lifting so that our partners can focus on providing their customers with efficient and cost-effective print management.”

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Lexmark launches new content capture software

June 29, 2015

The Perceptive Checklist Capture solution will allow users to “capture content with the device at hand” from printers.

Lexmark's campus in Lexington, Kentucky

Lexmark’s campus in Lexington, Kentucky

The new solution from Lexmark “automates the process of gathering related documents and data” from computers, mobile devices or MFPs, which is said to help with the capture process and free workers to “focus on customer service and compliance”. The software is also said to enable users to “capture content with the device at hand […] to get the job done in the moment, wherever they are”.

The software also removes manual intervention and “improves accuracy by reducing the rate of misfiled or misclassified content”, with users able to “immediately add” content to folders or projects whether they are “in the field” or in the office. The interface for this is “similar across all devices and platforms, for a consistent and unified experience”.

The Perceptive Checklist Capture service also “updates the project or case folder in real-time”, and notifies users when “a document is missing or incomplete”, sending information “directly to the user’s core business system” and in a “central repository for speedy retrieval”. Lexmark added that the service can be “leveraged in virtually every industry”, as it “organises unstructured data, simplifies deployment and expansion, complements existing core systems, and demonstrates compliance”.

Brian Anderson, Chief Technology Officer for Lexmark Enterprise Software, stated: “Perceptive Checklist Capture is an example of Lexmark’s enterprise content management vision and strategy coming to fruition – mobile, desktop (web) and smart MFP devices all working together to capture, manage and access unstructured data at the moment it’s needed.”

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Lexmark attends latest Static Control seminar

June 4, 2015

The seminar in Athens, Greece saw over 30 customers attend, while Lexmark’s Head of Government Affairs for the EMEA gave a presentation on clone cartridges.static greece seminar

The latest seminar hosted by the largest manufacturer of aftermarket imaging systems took place on 20 May in Athens, Greece, with around 30 customers attending. The event’s programme included technical demonstrations from Customer Support Technician Alejandro Casillas on “how to remanufacture three different cartridges”, including the Lexmark CS/CX series, the HP 3525 and the HP M551.

Other elements of the seminar included “the recent launch of Static Control’s inkjet range of products and cartridges”, a section “dedicated to troubleshooting and fault-finding in remanufactured colour cartridges”, and the talk from Maxime Furkel, Lexmark International’s Head of Government Affairs for the EMEA. Furkel’s presentation, entitled Clone Toner Cartridges – an OEM Perspective, discussed the “need to educate customers on the legal, social, economic and environmental issues surrounding this subject”.

Printerland’s Nektarios Ntagkas, who attended the event, stated: “This seminar was a step in the right direction regarding the value that we all have to place on our industry. It was also a chance to draw on Static Control’s years of experience to get our questions answered, view invaluable technical demonstrations and gain some direction in how to grow our business within this market. How many companies can you locally meet with and hear the perspective of an OEM? This gave us all the opportunity to learn a lot from Maxime Furkel from Lexmark.”

Javier Gesualdo, Static Control’s Regional Sales Manager for Southern Europe, commented: “For Static Control, the most important aspect of today, and in fact all events in the seminar calendar, is the demonstration of support. It is not enough to tell remanufacturers that we support them; in coming to Athens, we are bringing our customers new commercial and technical tools to help them rethink the best ways to grow their businesses.”

Static Control added that it “respects the IP of OEMs and works diligently to provide its customers with the safest aftermarket solutions available”, and added that “for this reason, Static Control was proud for the show of support from Lexmark on this occasion”.

The seminars are free of charge to Static Control customers, and future events are planned in Rome, Minsk, Fatima and Madrid during June, before “phase two” of the seminars commences in September. The Recycler attended the seminar in Budapest, Hungary, which you can read about in issue 271, while the first event of 2015 took place in Albania in February.

Other 2015 seminars took place in Germany and Georgia as well as Paris, France, with details on further seminars available on the company’s event’s page at The Recycler reported on the free seminars hosted by Static Control last year, including events in Croatia and Serbia, Italy, Latvia, France, Romania, Poland and Greece. The original programme was announced in March last year, and was expanded in September.

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Lexmark signs MPS deal with Australian bank

May 26, 2015

PrintThe OEM has signed a four-year deal with the Bank of Queensland (BOQ), and will provide business assessments, infrastructure and process optimisation to the company.

Herald Sun reported on the agreement, under which the bank will also receive asset management services, a maintenance and onsite valet service, as well as “software solutions, reporting and governance”.

The bank hopes to save two million pages per year with the new deal, as it implements the Lexmark Print Management solution throughout its corporate offices. It will similarly deploy the OEM’s services at its ‘BOQ’ Village’ head office in Brisbane.

Steve Sherwood, BOQ’s Head of Distributed Computing, said: “BOQ is pleased to have engaged Lexmark to deliver our group-wide managed print service and we’re excited by the opportunities this offers to our corporate businesses and importantly BOQ’s unique owner manager branch network.

“In addition to reducing costs and relieving the IT department of the day-to-day operations, Lexmark’s in-depth knowledge of the banking industry has enabled us to identify further business process improvement opportunities.”

Arjan Paulussen, General Manager for Australia and New Zealand at Lexmark International, said: “We look forward to helping BOQ further improve the quality of service they can provide to their customers over the term of the contract.”


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Lexmark launches new document solution

May 14, 2015

The Perceptive Checklist Capture is said to “streamlin[e] the capture process” from mobile devices and printers.Lexmark new logo

The OEM announced the Perceptive Checklist Capture technology, which “enables users to capture content with the device at hand” – whether it be a mobile device or MFP – to “get the job done in the moment”. The solution allows for workers to remove manual steps and “improves accuracy” through reducing “the rate of misfiled or misclassified content”.

In terms of MFPs, the technology allows users to scan documents on the device, then “immediately add them to a project or case folder”, or take a photo on a mobile device and do the same. The interface on different platforms is “similar” and allows for a “consistent and unified experience”, according to Lexmark. Users are also notified if documents are “missing or incomplete”, and folders are updated “in real-time”.

The technology is aimed at “virtually any industry” including retail, government, banking, insurance, manufacturing and education. Lexmark added that the software “organises unstructured data, simplifies deployment and expansion, complements existing core systems, and demonstrates compliance”.

Brian Anderson, Chief Technology Officer at Lexmark Enterprise Software, commented: “Perceptive Checklist Capture is an example of Lexmark’s enterprise content management vision and strategy coming to fruition – mobile, desktop (web) and smart MFP devices all working together to capture, manage and access unstructured data at the moment it’s needed.”

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