Lexmark 1Q2014 earnings fall 27 percent

April 23, 2014

lexmark-logoWeaker product revenue and higher operating expenses attributed to first quarter decline.

Market Watch reported on Lexmark’s 27 percent fall in profit during the first quarter of 2014 (1Q2014), with the OEM reporting a profit of $29.3 million (€21.2 million), or 46 cents per share, compared to a profit of $40 million (€29 million), or 62 cents per share, a year earlier.

Lexmark has attributed the decline to weaker product revenue as well as higher operating expenses, with the company “wrestling with a maturing hardware market” and “facing squeezed margins and weaker growth from developed countries” over recent years. However, the article notes that, unlike some OEMs, Lexmark has “worked to stick to its core business and add software around it” rather than diversifying further afield.

Per-share earnings reportedly declined to 92 cents from 95 cents, while revenue fell by 0.8 percent to $877.7 million (€634 million). This differed to the prediction of analysts that earnings would fall to 87 cents per share on $856 million (€618.4 million) in revenue.

Looking ahead to the second quarter of the year, the company has forecasted an adjusted profit of 85 cents to 95 cents per share on a revenue decline of between two and four percent, compared with analyst estimates of 94 cents per share and a revenue decline of four percent.

Lexmark reportedly stated that it expects a “continued negative impact” following its decision to exit its consumer and business inkjet hardware and supplies business in 2012.

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US MPS provider discusses move from refilling to managed print

April 22, 2014

Advantage Enterprises’ Walter Lemmermann was interviewed about his company’s recent successes.Printers

CRN interviewed Lemmermann about his MPS business, and about how the company “got ahead” of the MPS industry due to it being “his area of focus before [MPS] even became a term”. The San Francisco-based company has seen success “in recent years”, and CRN asked Lemmermann about his time as a refiller in the 1980s.

Lemmermann had “made the shift” to MPS in the late 1980s before MPS took off, having “looked into the idea of refilling toner cartridges” because “toner was expensive” and the refilled cartridges he bought “were just garbage”, and he bought empty toners from accounting firms near to his home to sell on, analysing the market for what is now called managed print services

Having attempted to become an HP reseller, he was told that selling used products was something HP wasn’t happy with, but later became the first authorised service centre globally “to refill toners for HP” in 1988, noting that MPS for him was “basically analysing what people currently had and what their operating costs were”.

Adding that selling all services separately is “a big mistake”, Lemmermann stated that he began to bundle warranties, repairs and services with cartridge sales due to “toner phoner” scammers, who would deliver poor quality products but try to compete with his business. His company makes a point of talking to people “about their current experience” to improve their systems, and he added that “relationships are going to generate a whole lot more revenue than a one-time transaction”.

The business has seen “steady growth”, though they are “finding it more competitive” nowadays, and Lemmermann mentioned that the company uses “business intelligence” to find out “who we’d like to have as our client”, and added that Advantage Enterprises is working with HP, Xerox and Dell, whilst 2014 will see the company expand cloud offerings as it is something Lemmermann “want[s] to do in the future”.

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Cartridge World Evesham expansion “paying off”

April 22, 2014

Richard Jones outside Cartridge World Evesham's new premises. Credit Tewkesbury Ad Mag

Richard Jones outside Cartridge World Evesham’s new premises. Credit Tewkesbury Ad Mag

Cartridge franchise’s move to bigger premises earlier this year brings benefits to the business.

Tewkesbury Ad Mag reported on the success of Cartridge World Evesham following its decision to move to larger premises earlier this year, marking the franchise’s 10th anniversary.

Now located at 6 Merstow Green, Evesham, the business’s owners Richard and Penny Jones have noted that they have already seen “big benefits” as a result of the move, which allowed them to “increase the range of printers and accessories they have for sale” in the store.

Richard Jones added that the new shop “is also our showroom where we can demonstrate our printer recommendations before purchase”, adding that “the extra space in our new premises also enables is to offer additional services such as printer repairs, maintenance and servicing […] we have recently recruited a fully-trained service technician for this purpose”.

Meanwhile Penny Jones commented on an optimistic future for the store: “Our new location is just perfect and with easy parking just 100 yards away we are busier than ever […] we think the next 10 years are going to be even better than the last.”

The Recycler also reported in March on Cartridge World Evesham being presented with a ‘Best of Evesham’ award in the Office Supplies and Stationers category following a number of customer testimonials for the franchise’s “great service”.

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HP to ban US partners from selling consumables without registration

April 22, 2014

The OEM’s US-based supplies partners will now be required to comply with new regulations and obtain “Qualified” status, or they will not be allowed to sell HP consumables. hp

The announcement of the partner programme revamp in November 2013 saw HP confirm that it would attempt to “create more interconnected partnerships with channel partners”, with authorised partners invalidating agreements by reselling HP products to non-authorised resellers and not end-users”, an obvious issue in terms of cartridge supply to the industry.

OPI reported that the next phase of the revamp shows HP “taking steps to better control the resale” of its cartridges, with all “Authorised” resellers now needing to comply with “a compulsory set of new requirements”, which would give them “Qualified” partner status.

Any reseller that does not register as a “Qualified” partner by 1 November 2014 will “no longer be able to sell original HP ink and toner supplies”, which marks a stricter move in the OEM’s strategy from its perspective last year, where Steve Sakumoto,, Vice President and General Manager of US Supplies Sales Organisation, Printing and Personal Systems, stated that the changes meant its distribution system was switching from “open” to “authorised”, adding that “we’re basically asking all of our reseller partners just to register with HP so we can know who they are”.

As before the concern is that major distributors of HP products in the USA need to be authorised by the OEM, with potential issues stemming from the authorisation of said distributors in terms of who they can and can’t sell to under the terms of the authorisation. In addition to this, those who do not sign up and obtain “Qualified” status will now be unable to sell HP consumables.

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Greene Concepts to launch distributor programme on Earth Day

April 17, 2014

The US company intends to start its Synergy distributor programme on 22 April.InkWay

The company announced that a beta launch of its InkWay USA distributor programme websites will coincide with Earth Day, Tuesday 22 April, with the programme entailing the use of “consumer direct relationship marketing”.

The programme allows distributors for InkWay USA products to receive a retail webpage and distributor webpage for the products, with the campaign developed to “minimise environmental waste while offering quality ink solutions”. InkWay USA’s main product is an inkjet refill system, which is said to be able to refill cartridges to a value of $1,200 (€867).

The websites in the programme feature over 5,500 products for consumers to purchase, with further products to come, and each site uses technology to “engage” visitors through direct contact by a video representative.

CEO Lenny Greene stated: “We are extremely pleased to launch the InkWay USA Synergy Distributor Program. Our products are not only competitively priced but also help everyone save money on ink products and soon save money on additional solutions beyond just ink as we add more products to our inventory. I am very proud that our company has arrived at this moment and also proud that we can honour the Earth Day Greene City organisers by offering environmentally safe solutions to the world.”

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LD Products’ CEO up for Entrepreneur of the Year award

April 16, 2014

Aaron Leon has been nominated by Ernst & Young for its Greater Los Angeles award. about_us_bnr

The company announced in a press release that Leon had reached the semi-final stage of the competition for Ernst & Young’s Entrepreneur of the Year for Greater Los Angeles, which recognises entrepreneurs “who demonstrate excellence and extraordinary success in areas such as innovation, financial performance and personal commitment to their businesses and communities”.

Leon was chosen by a panel of independent judges to proceed to the semi-final, and the awards ceremony will be held on 17 June at the Beverly Hilton hotel in Beverly Hills, California. LD Products notes that under his leadership, it has “become one of the leading e-commerce providers of printer supplies […] specialising in professionally remanufactured and compatible print cartridges”.

The company also stated: “Aaron has provided individuals and businesses with a reliable alternative to expensive name-brand printer supplies. His dedication to high-quality products, affordable prices, customer service and environmental responsibility has earned LD an award-winning reputation and a loyal customer base.”

Leon himself commented: “I am honoured to have been selected as a semi-finalist for the Ernst & Young Entrepreneur of the Year Award. It’s an incredible feeling to do something you’re passionate about and to collaborate with people you love working with. I live for my company and my customers – that’s the real reward for me. Being selected as a semi-finalist for this prestigious award is a humbling bonus to all of that.”

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Static Control appoints Sales Executive for Eastern Europe

April 16, 2014

Angela_ShekylsAngela Shekyls named by the largest manufacturer of aftermarket imaging systems and components as its new Sales Executive for the Eastern European region.

Static Control said that it is “pleased to announce” the appointment of Shekyls, whose new position was effective from 31 March 2014 and who brings 15 years of industry experience having previously worked in sales and business development dealing with finished inkjet and laser cartridges. Shekyls is also multilingual, speaking her native Russian as well as English, Bulgarian, Spanish and Czech.

Commenting on her new role, Shekyls said: “It is a privilege to be a part of Static Control – their reputation in the industry is unmatched. I believe my extensive knowledge of the industry and Eastern European markets will prove an asset and help the team to continue providing the very best imaging solutions to remanufacturers across the region.”

Meanwhile Simon Grimes, Global Sales Manager of Easter Europe for Static Control, said: “Static Control is committed to providing genuine remanufacturers with the best possible service in the industry. Angela’s experience and knowledge will further strengthen our customer support in the region and we are delighted to welcome her to the team.”

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PrintFleet named in top 10 for enterprise print management

April 15, 2014

The MPS software provider was named by CIOReview magazine.PrintFleet

The magazine focuses on enterprise solutions for businesses, and its top 10 covered the “most promising enterprise print management solution providers”, with PrintFleet chosen from more than 100 companies by the magazine’s readers.

PrintFleet noted that the readers had chosen it as one of the companies “working to address real world challenges” in the MPS industry, with President and CEO Chris McFarlane stating that the company was “honoured to have been selected as one of the MPS industry’s ‘most promising enterprise solutions’”.

McFarlane added: “The PrintFleet ‘promise’ to provide reliable printer data and actionable information derived from that data in order to reduce costs, increase revenues and improve service levels has been consistent, dating back to our founding 10 years ago. We expect demand for data-driven, automated supply chain solutions to continue to grow across the imaging industry, and we’re delighted to play a key role in providing those solutions.”

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HP announces 250 job cuts in Sacramento

April 14, 2014

The jobs are involved with the OEM’s Printing and Personal Systems Group.

HP's Rosewood site in Sacramento (Credit: Dennis McCoy/SBJ)

HP’s Rosewood site in Sacramento (Credit: Dennis McCoy/SBJ)

Biz Journals reported on the cuts, to be made at HP’s site in Roseville near Sacramento, California, with the OEM’s 250 employees in its Printing and Personal Systems Group at the site being offered positions in the division at other HP bases in the USA, though it “declined to say what other locations would be available”.

The cuts are said to be a consequence of the decline in computer and printer sales that HP has experienced in the last few years, with the formation of the Printing and Personal Systems Group a response to the decline. The cuts in Roseville are around 10 percent of the OEM’s workforce at the site, which has been owned by HP since 1979, and which had a peak of 6,000 employees in 2001.

HP’s press release about the job cuts read: “As part of HP’s strategy to foster better work environments and closer collaboration for employees, PPS will be relocating certain positions to different, existing HP locations. Personal Systems net revenue declined due to the contraction in the overall PC market as a result of a customer shift, particularly consumers, to tablet products.

“Printing net revenue declined due to unfavourable currency impacts, particularly the euro, and declines in supplies and commercial printers.”

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MSE named approved supplier to US purchasing association

April 11, 2014

The remanufacturer will supply cartridges to TriMega Purchasing Association.MSE Samsung ML 4550

The announcement of the partnership with TriMega sees it join other suppliers that are “dedicated to the business of office products, computer supplies, and office furniture”, with 575 member companies making up the association and annual sales ranging from $1 million (€720,529) to $100 million (€72 million).

The association is not-for-profit, and serves office product dealers, noting that it helps its members “profit from the production and distribution of quality marketing materials, information sharing through networking at national and regional activities, and the delivery of education at industry events”.

Gil Wazana, Vice President of Sales at MSE, stated: “We have enjoyed a long standing partnership with the INTEC Group and are extremely excited about our strategic alignment with Trimega and their dealers. We are confident that our tangibly differentiated products will create value and mutual success to both organisations.”

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