Cartridge World East Lancashire launches new website

September 1, 2014

neverbuyinkagainOffice supplies franchise announces new website has been developed to educate the public, businesses and schools about its “unlimited ink” service.

The new website, www.neverbuyinkagain.com, will promote East Lancashire-based Cartridge World Office Supplies’ Infinity service, which allows home, business or educational users to have a “fully maintained” wireless MFP along with “unlimited” ink for a fixed monthly fee.

Darren Turner, Owner of the business, commented: “A lot of thought and effort has gone into our website, as it had to be very simple and straightforward for people to understand. Primarily, it will be used to educate people, businesses and schools throughout East Lancashire about our unique and leading-edge printing service, although if they wish, they can also place an order for the Infinity package that best fits their needs and requirements.”

Turner added: “On average, customers can save around 60 percent each year if they replace their current printing solution with Infinity. This has been measured by a number of our customers and they are saving anywhere between £500 ($831/€633) and £2,000 ($3,300/€2,500) each year.”

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MSE launches French version of website

August 27, 2014

Screen shot 2014-08-27 at 09.05.59 webRemanufacturer announces the launch of a French version of mse.com to benefit more customers.

The company announced that mse.com, which was redesigned in 2012 to offer new features “in an eye-pleasing and easy-to-navigate format”, now has a French version; with the content of the website reflecting MSE’s latest product offerings, including up-to-date information on all of its patented technologies and proprietary processes.

Mark Dawson, Head of Business Development in EMEA, explained the reasons behind the introduction of the French version of the website, stating: “The MSE product range is very special, with multiple unique technologies that make it a very attractive proposition for the reseller community; and our website has been designed very much with that in mind. The ability to communicate in the language of the markets we are addressing is, of course, fundamental and I am delighted that this sales tool is now available in the French language so that our existing customers can take full advantage of its features and benefits.”

Meanwhile, Jerome Thebault, who drives sales in French-speaking markets, added: “We are offering the reseller channel a strong value proposition and one which is demonstrably different – and, we believe, better – than what is available generally in the market place today.

“Our goal is to help drive improved margins for our resellers and to meet the very real needs of the market by providing a truly equivalent OEM product range, but at a price advantage compared with the OEM. We know that this is easier said than done, especially in colour and high speed applications, but our website helps to explain how we have achieved this. I have no doubt that it will help us increase market share and help our Authorised Reseller Partners achieve faster growth.”

The Recycler reported last year on the introduction of a German version of mse.com to address the “fundamental” need to communicate with German customers.

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Cartridge World Stratford achieves “Gold Standard”

August 26, 2014

Cartridge World's Alan Cridge present store owner Amit Patel with the Gold Standard certificate. Credit: Newham Recorder

Cartridge World’s Alan Cridge presents store owner Amit Patel with the Gold Standard certificate. Credit: Newham Recorder

Store becomes fourth in the UK to receive Gold Standard for quality.

Newham Recorder reported on the latest Cartridge World UK store to achieve the franchise’s “Gold Standard” quality benchmark since its introduction last April, with Cartridge World Stratford recognised for the quality of its refilled cartridges.

The store’s manager, Amit Patel, was presented with the Gold Standard certificate by Cartridge World UK’s Business Development Manager Alan Cridge after the Stratford team was able to prove that the store’s printer cartridges met Cartridge World’s quality requirements, which cover print performance, build quality and packaging. The store also had to prove that it “meets every aspect of Cartridge World’s approved quality control procedures”.

Commenting on the achievement, Patel said: “It’s essential that all my customers are confident about the quality of our products and having the ‘Gold Standard’ does that […] it shows that our printer cartridges – both ink and laser – meet the highest standards.

“Printer manufacturers’ own-brand cartridges are very expensive, while bargain basement ones tend to be poor quality, but by using the ‘Gold Standard’, Cartridge World Stratford produce[s] printer cartridges that are a good value, quality guaranteed alternative to both.”

Meanwhile, Cridge said: “Well done to Amit Patel and his team at Cartridge World Stratford […] this achievement is a great reflection of the hard work that they have put into ensuring all cartridges produced in-store are of a consistent high standard.”

The Recycler reported in June that Cartridge World Orpington also achieved the Gold Standard, with owners John and Cheryl Yee presented with the award by Cartridge World UK’s Quality Assurance Manager Mike Hemming.

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HP’s future growth questioned by analysts

August 22, 2014

hpFinancial analysts believe the OEM’s future prospects remain “in question”.

Market Watch reported on market analysts’ views concerning HP’s quarterly results, in which the OEM reported increased revenue.

Noting that Wall Street “questions HP’s viability”, the news site states that market analysts Cantor Fitzgerald believes HP’s long-term “trajectory” towards better results “remains in question”, and the OEM’s announcement that it is planning to cut another 16,000 jobs added to this, with some analysts not “convinced” that sales of desktop computers, alongside cuts, will “be enough” to “carry [HP] forward over the long term”.

Cantor Fitzgerald added that it had increased its price target on HP shares to $34.50 (€26) from $30 (€22), and expressed concern over the “low-margin profile” of the PC market globally, in a response to HP CEO Meg Whitman’s conference call to investors earlier this week, in which she said the PC market “continues to contract”, but HP has increased revenue in PCs by 12 percent year-over-year.

Additionally, the analysts’ estimates for the whole year “remain 17 percent below levels” from 2008, with shares in HP having fallen by 25 percent in value since that point before the “mobile device market took off”. Similarly, analysts Raymond James warned that the OEM’s recovery “remains uneven”, predicting that HP’s overall revenue growth “would decelerate in the second half of this year” despite an “expected improvement” among other similar manufacturers.

In turn, Raymond James stated that free cash flow generation “could decline meaningfully” in 2015 due to the slowing down of growth for PCs in addition to the stabilisation of services. One of the company’s analysts, Brian Alexander, commented that HP management’s confidence “does not seem to be fully supported by results”, though “massive headcount reductions should keep” estimates “intact for the foreseeable future”.

Conversely, two other market analysts – J.P. Morgan and Morgan Stanley – were “more bullish” in their predictions, with the former stating that “underlying trends suggest that HP’s guidance is doable”, and the latter mentioning that “free cash flow strength and revenue growth puts HP shares on a path towards $40 (€30)”.

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HP reports increased revenue in third quarter results

August 21, 2014

hp11The OEM reported a slight increase of one percent in net revenue.

HP’s results included the aforementioned net revenue increase of one percent to $27.6 billion (€20.7 billion) over the quarter, with operating company net cash up to $4.9 billion (€3.6 billion), a “sequential improvement” of $2.2 billion (€1.6 billion).

Cash flow from operations grew 36 percent year-over-year to $3.6 billion (€2.7 billion), and $881 million (€663 million) was returned to shareholders “in the form of share repurchases and dividends”. Other results referred to generally accepted accounting principles (GAAP), which are the standard guidelines for financial accounting, also known as accounting standards.

The OEM’s third quarter non-GAAP diluted net earnings per share increased three percent year-over-year to $0.89 (€0.67), meeting a prior prediction of between $0.86 (€0.64) and $0.90 (€0.68) per share. In turn, third quarter GAAP diluted net earnings per share fell 27 percent year-over-year to $0.52 (€0.39), lower than the predicted range between $0.59 (€0.44) and $0.63 (€0.47) per share.

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Everlert brings franking cartridge production in-house

August 20, 2014

DM300-left--prodDetail_LargeManufacturer of ink cartridge for the US postage meter industry and sister company of Totalpost to manufacture cartridges domestically from January 2015.

Everlert announced the decision to move itsfranking ink cartridge production in-house in a press release, following approval from its Board of Directors of preliminary plans and a corresponding budget to begin manufacturing cartridges at its plant in Southern California from January 2015.

The company hopes that moving the production to the US will increase its gross margins by up to 40 percent, as well as reducing international shipping time and costs, decrease lead time for fulfilling large orders, enhance quality, take advantage of local tax credits related to R&D and production, and allow the company to employ a “just-in-time” inventory model – all of which should help to strengthen its financial position.

In preparation for the development, the company over the last few months has begun to invest in acquiring key components for the production line, such as programming computers, empty cartridges and “other essential materials”. Meanwhile UK-based Totalpost, whose USA arm was acquired by Everlert in 2012, will provide training and support in setting up the production line, as well as training personnel.

John Taylor, Director of Everlert, Inc., said: “There is no doubt that bringing the production line in-house domestically will be a win-win proposition all the way around. It will help us achieve higher quality since we won’t have to ship the cartridges internationally, reduce lead time, and will give us the flexibility to drive down our production cost, which should help boost our bottom line.”

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More Xerox jobs cut in New York

August 20, 2014

Xerox's Webster campus. Credit: Democrat & Chronicle

Xerox’s Webster campus. Credit: Democrat & Chronicle

Further 123 lay-offs to be made by the OEM in Webster, New York, following 468 job cuts in Texas.

Democrat & Chronicle reported that the 123 jobs will be cut “by mid-November” following Xerox’s decision to close its facilities maintenance operations in Webster and outsource the work to Chicago-based commercial real estate services company JLL; with the affected jobs “related to providing maintenance and cleaning” for the OEM’s Webster R&D and manufacturing campus.

The announcement was indicated in a Worker Adjustment and Retraining Notification Act notice filed with the state Labour Department; with the company stating that the facilities maintenance operations closure “is a business decision based on our global strategy of exiting non-core activities”.

The Recycler reported recently that Xerox cut 468 jobs from its call centre in Houston, Texas “as a result of a change in business conditions” for one of its clients; although the OEM also announced the creation of 100 jobs at a call centre for one of its healthcare clients in Moosic, Pennsylvania.

Xerox’s Webster campus is “its single largest manufacturing site” and the company is “the area’s fourth largest employer and its largest manufacturer, employing around 6,300 people locally. Xerox spokesman Robert Wagner reportedly said that laid-off employees will have the opportunity to apply for positions with JLL “and it is expected that a good number of the employees will be offered job opportunities”.

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Autonomy’s founder “tries to clear name” in HP case

August 15, 2014

autonomy-logoMike Lynch’s chances of acquittal were evaluated in the case against his company.

The Guardian reported on the chances of Autonomy’s founder Mike Lynch avoiding legal action from investigators over HP’s accusations of fraud after it acquired the UK company, with the OEM recently laying the blame at Lynch’s feet.

After acquiring the company in 2011 for $11 billion (€6.6 billion), HP then wrote down the value of Autonomy by $8.8 billion (€6.6 billion) a year later, accusing Autonomy officials of “accounting fraud” despite the officials denying the accusations. Lynch and Autonomy’s finance director Sushovan Hussain have been said to be “architects” of a “massive fraud” by the OEM.

The article notes however that two years after the allegations were first made against Lynch, “scant evidence to support them has emerged”, with 750,000 pages of documents submitted to US government investigators by HP “remain[ing] hidden from public view”. Lynch’s perspective is that HP is not making any comment “because no fraud took place and the company does not have the evidence to convince a jury”, and recent events “seem to point that way”.

The Guardian additionally states that whilst HP has “threatened on many occasions” to sue both Lynch and his management team, it has “yet to take action”, with an HP shareholder, Rod Cook, recently aiming to try and stop the settlement agreed with shareholders and HP over the acquisition. Lynch’s attempts to clear his name would require either a court case or ruling “from one of the regulators looking into the issue” – the UK’s Serious Fraud Office (SFO), and the US Department of Justice (DoJ) as well as the Securities and Exchange Commission (SEC).

The three investigations by the three separate bodies “are at risk of petering out with no conclusive verdicts”, with the SFO investigation begun in March 2013 with “no developments since”. The newspaper comments that Lynch believes “it is not only his name that has been stained, but that of the British technology industry”, though Autonomy’s accounting and marketing methods “had attracted criticism before the HP acquisition”.

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US printing business diversifies over 36 years

August 15, 2014

Keith Dreier (top right) with St. Johns Printing and Cartridge World staff Credit: The St Augustine Record

Keith Dreier (top right) with St. Johns Printing and Cartridge World staff Credit: The St Augustine Record

Florida-based St. Johns Printing, which also tied with Cartridge World in 2007, celebrates 36 years in business as it continues to diversify its services.

In an article from The St. Augustine Record, Keith Dreier, who bought the company amid the economic downturn in 2011 discussed his reasons for taking on the business and the progress it has made since; with the company recently expanding its graphic design department and planning to add website design to its offerings. It also rents out space to an art supplies shop and an art gallery.

St. Johns Printing was founded by John Roundtree in 1978 as a basic copy shop, adding the Cartridge World franchise in 2007 to offer inkjet and toner cartridge refilling. 60-year-old Dreier decided to take it on after his sign company was bought out four years ago, noting that “all the businesses that were available were really too late [to save them]” but St. Johns Printing and Cartridge World “still had a heartbeat, and it had a wonderful story”.

The business has “developed a partnership with the city” of St. Augustine, and was the printer for its 450th celebration, working with the city to print banners for events.

Commenting on how the business has continued to diversify and “move into the digital world”, Dreier said: “You’re always looking for the next good mousetrap to stay competitive without having to reinvent the wheel […] we’re still growing incrementally and keep reinforcing our commercial base.”

Dreier added: “You can’t start a business like this today, but Mr. Roundtree built a really nice business […] we run like a little engine. It’s great.”

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Xerox creates 100 jobs in Pennsylvania

August 15, 2014

xeroxThe OEM has added the jobs at a call centre in Moosic.

The Times-Tribune reported on Xerox’s creation of 100 jobs in Moosic, Pennsylvania at a call centre for one of its healthcare clients, with both the temporary and permanent roles dealing with inbound calls related to both “health care and insurance”. The facility in Moosic currently employs around 250 people on behalf of its different clients.

The facility in Moosic also provides call centre outsourcing “for other companies”, with the hiring to take place until the end of September. The OEM’s spokesman Bill McKee stated that “the majority of the 100 new hires will be permanent”, with the temporary roles “project-based”, though many of the people hired for these roles “will have the opportunity to move into permanent positions”.

Xerox stated that candidates can apply online or in person at the facility in the town, and that it is also planning job fairs in the area. The Recycler reported earlier this week on Xerox’s cutting of 468 jobs in Texas.

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