HP Inc’s plans discussed

September 28, 2016

An article looks at how the OEM will change its business model after the Samsung acquisition.

Nasdaq asked if HP is “fighting the odds to turn around its business,” especially the printing sector, as the company’s “total revenues fell” four percent because of “sluggish performance [in] the printer division”. The report noted that since the split of the company HP Inc primarily “focuses on PCs and printing products and services” and that over several years there has been a decline in sales of printers as “consumers are increasingly favouring digital alternatives over printed materials” due to costs.hp

The report also said that the OEM has been losing out to rivals Canon and Epson “over the past few quarters” as the Japanese companies have cut prices because of the “weak yen compared to the US dollar”. According to IDC, HP is still “the biggest printer manufacturer in the world” although its market “shrunk 420 basis points (bps) year over year” to 36.6 percent in the second quarter.

In the same quarter, however, “Canon and Epson’s market share expanded 100 bps and 220 bps, respectively”, and it was also noted that “in third quarter fiscal 2016” the company “witnessed a 14 percent year-over-year decline in printing revenues”, due to an 18 percent drop in “supplies revenues and weak performance at the hardware segment”, and that “total hardware unit sales were down 10 percent”, due to “declines of two percent and 14 percent  in commercial hardware units and consumer hardware units” respectively.

On the plus side, the report notes that HP Inc resorts to “creative ideas” to improve growth including “innovation and differentiation” as well as acquiring and expanding in the 3D printing sector.Its new inventions such as the Sprocket, a mobile phone printer, and a new A3 MFP look to boost sales for the company.

As well as development of products, the company has acquired Samsung’s printer business (LINK) which will help HP Inc expand as “Samsung […] has more that 6,500 printing patents”. As well as “eliminating a major competitor”, the acquisition will “help to control prices” and give HP Inc “access to Samsung’s partners”.

According to the report, HP Inc has lagged behind in the 3D market, but will soon release the MultiJet Fusion machine aimed at industrial markets because of their “ability to afford a premium range of 3D printing solutions”, unlike 3D Systems and Stratasys who “target all kinds of consumers”. A Wohlers report from 2014 “revealed that” the industry of 3D printing is expected to grow from $3.07 billion (€2.7 billion) to $12.8 billion (€11 billion) by 2018.

The report concluded that “HP’s efforts to revive its printing business have been commendable” and that its plans to focus on “product innovation and enhancing 3D printing” will assist stabilising “falling revenue at its printer division”, and that the “acquisition of Samsung’s printer business” will assist HP in “expanding its market share”.

 

 

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Epson discusses Philippine market

September 28, 2016

The outlook looks promising according to the OEM.Epson logo

The Manila Bulletin reported that the Philippines is favoured over other ASEAN (Association of Southeast Asian Nations) member countries because most of the workforce are fluent in English, making communication easier; labour is cheaper and it is easier to hire staff; and there is “less frequency in wage increase[s]” which are the reasons Epson has chosen to expand “its business in the Philippines”.

Alastair Bourne, spokesperson for Epson, said that “the workforce in the Philippines is very capable, very talented and very adaptable”, with Epson having two manufacturing sites in the country making printers and projectors, but also having invested in a new site in Batangas due to be started in 2017, which could boost the workforce from 12,500 to 20,000.

Bourne commented that “hopefully, that would [lead] to a significant increase in employment in the Philippines”, although this may be jeopardised by President Rodrigo Duterte’s administration who are overseeing the “stop endo” policy, which means that the termination of an employee after five months employment will cease to be legal by 2017; and Duterte has even “threatened to shut down companies engaged in contractualisation”.

The Department of Labour and Employment (DOLE) announced that its target was to reduce contractualisation by 50 percent by the end of the year, and Labour Secretary Silvestre H. Bello III wants the five-year-old Labour order cancelled this year. The DOLE chief has said that “short term employment contracts” are “contrary to the provisions of Articles 106 to 109 of the Labor Code, as amended, or are in circumvention of Article 249, are not allowed”.

Epson “has contravened” the new end-of contract rule according to the news outlet, and is hoping that the new law will give companies “sufficient time to implement appropriate actions”, Bourne noting that “it would include measures that would allow us to make adjustments that take into account seasonal changes in production levels”.

He also stated that “Epson is a law-abiding company” and that it “believes in acting in a way that earns the trust of its employees and local communities”, pointing out that “our stance on the law is that it would not be appropriate to comment at this stage because we do not know the details of the law. When this becomes apparent we will study the details and act appropriately”.

 

 

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Staples approves Goodman as permanent CEO

September 27, 2016

Shira Goodman has accepted the permanent position as Staples President and CEO.

Goodman took on the post temporarily after Ron Sargent resigned after the failed Office Depot mergergoodman, but the announcement confirmed her position to be permanent and with immediate effect, and she will also be a member of the Board of Directors.

Goodman has had a long career with Staples and has held many positions of leadership. including President of North American Operations and Commercial. as well as Executive Vice President of Global Growth; Executive Vice President of Human Resources, and Executive Vice President of Marketing.

Robert Sulentic, Independent Lead Director, said: “After a comprehensive search process that included the evaluation of several qualified candidates for the position of Chief Executive Officer, the Board has approved Shira’s appointment. This decision was not only based on her long tenure and deep understanding of our industry, but also on the leadership qualities she has demonstrated while serving as interim Chief Executive Officer.

“Having joined Staples in 1992, Shira has a thorough understanding of our customers and operations which she combines with the outside-in thinking critical to competing in today’s marketplace.”

Accepting her new position. Goodman added: “I am both honoured and excited to become the Chief Executive Officer of Staples, I am committed to executing our Staples 20/20 strategy which is focused on accelerating growth with mid-market customers in North America and building on our momentum with products and services beyond office supplies. We have an incredible team of dedicated associates and I am proud to lead them as we transform our company and create long term shareholder value.”

 

 

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Demand for MPS rising

September 27, 2016

mps fleet managementThe market for MPS is expected to triple over the last decade from £19.50 billion ($25.27 billion/€22.47 billion) in 2015 to £70.75 billion ($91.05 billion/€80.95 billion) by 2024.

Business Computing World  reported that the reasoning behind the rising demand is that unmanaged print costs take up one to three percent of a company’s revenue. Ineffectively managed printers are said to be costly and can be a liability in the office, are prone to failure, and the cost of fixing them can be rather large.

An impromptu approach to printing, the site adds, often leads to the cheapest ink, paper etcetera, and this sub-standard equipment can increase device faults and “sub-optimal” settings result in a very large amount of small costs, which drive up the overall cost substantially. Using MPS to better understand what should be done will then lead to knowing the main areas the money is going to, and how to fix the problem.

It will be tough to justify a correct fleet refresh, Business Computing World adds, as an “outright acquisition”; because buying many new printers is often a tough sell “budget-wise, even if” current provisions are clearly obsolete. In contrast, a managed resolution makes clear monetary sense.

Modern printing technology is far more efficient, and therefore the best savings are obtainable with a “full outsource” as well as a “fleet refresh” as the corrected set-up will have lower day-to-day running costs. This also frees up staff as they will no longer need to constantly deal with paper jams and can deal with their primary jobs first.

The article concludes that MPS’ “ideal solution” shows why the market value is set to more than triple over the next eight years, with benefits outweighing costs.

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ECi launches updated IT software

September 27, 2016

The company’s Naverisk remote monitoring and management solution has been relaunched for 2016.ecilogo

The new version of the software, the company stated, introduces “new features to optimise, automate, track and support IT management functions”, with the technology aimed at managed service providers (MSPs) and aiming to deliver “several key enhancements to help MSPs improve customer service for their clients”.

Among the new features include remote monitoring and management service “auto-remediation”, with a “cutting-edge, ticket-based workflow engine” offering “automation of service offerings” and more “based on both system events and user-driven tickets”. Another was “enhanced network device discovery and automation”, while “improved UI functionality” includes a new “quick find” feature.

Mike Inzerillo, Managing Director of Managed Services for ECi, commented: “Naverisk 2016 offers an exciting new approach to IT management. This all-in-one RMM and ticketing solution is bolstered with the ability to automate actions that originate from system monitoring, user requests and email.

“Essentially, MSPs can automate scripts, actions, reports, communication, tickets and more to help them drive efficiencies that improve their profits. We’ve done something unique here for our customers to help them gain and retain a competitive edge. It is truly a game-changer compared to other software that only offer system-based auto-remediation.”

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Konica Minolta holds dealer conference

September 26, 2016

The OEM presented its vision of the company’s future at a retreat in Aspen.

Konica-Minolta

The theme of the conference was “inspiration, ideation [and] innovation” reported Printing Impressions, and was opened by Rick Taylor, President and CEO for Konica Minolta Business Solutions USA, who hi-lighted some of the company’s achievements. These included the company being named as best large employers from the Forbes 2016 list and being named by ‘Brand Keys’ as number one in customer loyalty in the ‘MFP’ category.

He also said that the company “enjoys the highest revenue per dealer” according to “the Cannata Report” and that there was a “21 percent increase in operating profit April-August 2016 versus the same period 2015”.

Taylor said that he was “particularly proud of the employee satisfaction ratings because happy employees equal happy customers” and that for a future workforce to be great the industry needs to understand the “psychology of millennials” as they will make up “75 percent of the workforce by 2025” and that although millennials may not “get excited about selling MFPs” they will find the company’s “aspirational Office of the Future and IT Services initiatives compelling”.

Outlining the major opportunities for the company, Shoei Yamana said that “a drive to digitisation into the global commercial and industrial printing spaces” are currently “only four percent and 2.7 percent respectively” and that these markets “represent” ¥90 million (€796,986/$896,396) in annual economic activity.

 

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MSE launches new European website

September 26, 2016

A screenshot of MSE's new website

A screenshot of MSE’s new website

The remanufacturer’s new site, www.mse-europe.com, is “tailored specifically for the EMEA business”.

In a press release, Clover Imaging Group (CIG), which acquired MSE two years ago, stated that it was “delighted to officially announce the launch of our newly-designed website, tailored specifically for the EMEA business”, adding that the new site features a “modern appearance and user-friendly navigation system”, and that it has been designed to “highlight all the unique aspects of our brand”.

These include its “patented quality processes” through to the “superb attributes of our brand partner programme designed to support you in selling the MSE brand”. The company added that “key pages to explore” include: ‘About MSE Brand’; ‘Patents and Innovations’; ‘Certifications’; ‘Environmental Stewardship’; and ‘Brand Value’.

CIG added that visitors should not “miss our new product releases and webshop platform”, and should “check back often for exciting updates […] take a look around at www.mse-europe.com and let us know what you think!”.

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Office Depot to sell European operations

September 26, 2016

The US retailer will sell the European business to the Aurelius Group.office depot

Reuters reported on the sale to the investment company of Office Depot’s European operations, with the US retailer refusing to “disclose a deal value” but stating that the deal would be “structured as an equity sale for ‘nominal consideration’”. The company had reported in May that it was exploring “strategic alternatives”, even before seeing its merger with Staples blocked in June after the Federal Trade Commission (FTC) had filed a lawsuit to block the $6.3 billion (€5.8 billion) merger last year.

The European business, Reuters stated, brings in annual sales of around €2 billion ($2.5 billion), with the deal “subject to consultation with the central works council, which represents employees in France, besides regulatory clearances”. Should the deal not go through, if Office Depot “doesn’t exercise its option to sell after consultations within the prescribed times” or if it “fails to participate in the consultation process”, it will have to pay Aurelius €5 million ($5.62 million).

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T3 CEO discusses new revenue sources

September 26, 2016

Buzz Raley, President and CEO, T3 Office Recycling Solutions

Buzz Raley, President and CEO, T3 Office Recycling Solutions

Buzz Raley explained how his business helps organisations get financial benefits and reduce their ecological effect by reusing surplus supplies.

 Raley, President and CEO of T3 Office Recycling Solutions, was recently interviewed by Business Innovators Magazine about how his firm helps businesses and other organisations recycle surplus supplies, and at the same time “generate new sources of revenue”. T3, based in Rancho Cordova, California, collects and then recycles surplus new and used printer cartridges, inks, supplies and other consumable printer items.

When Business Innovators asked him about how manufacturers can have such high stocks of out-of-date or simply surplus items, Raley replied: “Technology changes so quickly these days and supplies are not always efficiently managed, especially when fleets of equipment are being refreshed. Printer fleet refreshes are a good example of a cause of excess materials.

“Typically what we have seen is, that as printer fleets are updated, the organisations were just sitting on the supplies for the old printers and were doing nothing. They would leave them in their storage closet or on pallets, depending on the size of the organisation, when they do these switch-outs. Then eventually they would just purge them and scrap them. Excess stock can also be generated due to liquidations and bankruptcies.”

Raley went on to say “now, when we reach out to government agencies and private sector businesses, we try to educate them on the value of our programme, letting them know that this can create a revenue stream that didn’t previously exist in their facilities. With our programme, not only are they receiving financial incentives, they are keeping usable materials out of landfills”.

He also mentioned his company’s ‘Full Circle Solution Programme’ which T3 uses to give customers advice on how to incorporate recycling programmes into the running of the office, for example maintaining inventory alongside change in the industry.

This process can be weekly, monthly or quarterly depending on the organisation. In this programme, employees are educated on what to watch for, and it ensures that everybody is on the same page within the company as far as recycling goes.

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Konica Minolta acquires two new companies

September 26, 2016

The OEM announced that it has acquired Maryland-based Quality Associates Inc. and DocPoint Solutions LLC.Konica-Minolta

NJBIZ reported that this will increase the company’s enterprise content management (ECM) as “QAI provides content management, document imaging solutions and BPO [business process outsourcing] scanning” while DPS is a Microsoft Silver certified partner.

Sam Errigo, Executive Vice President of Sales and Business Development for Konica Minolta, said: “This acquisition underscores Konica Minolta’s commitment to deliver expanded services in enterprise content management, coupled with ongoing investment in managed IT services to further our transformation strategy.

“This acquisition is perfectly aligned with our ECM strategy to expand our national capabilities and the ability to provide customers with the technology and services needed for those in the federal government, healthcare, education, finance and legal industries who are looking to stay ahead of the competition in today’s digital age.”

Scott Swidersky, President of QAI and DPS, added: “We are excited to join forces with an industry leader such as Konica Minolta because of the company’s strong background in serving both the federal and health science sectors. This acquisition will allow QAI and DPS to maintain our corporate values and continue to provide outstanding support for our current customers, while providing a global platform for expansion into new markets.”

 

 

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