Epson America President and CEO retires

April 29, 2016

John Lang

John Lang

John Lang will be succeeded by Senior Vice President Keith Kratzberg.

The company announced that Lang’s retirement will be effective from 30 June, while Kratzberg will take over as President and CEO as of 1 July. In 1987 Lang joined Epson America and has been President and CEO for 14 years. During this time he has “has been the driving force behind the company’s strategic direction and consistently strong operational performance”, leading the company through times of extraordinary change in “technology, markets and customers”.

Whist he was in charge, Epson America developed a diverse range of businesses “in over 20 countries in North and Latin America and the Caribbean”, and he was also said to be influential in expanding the company’s attention from a “consumer and small business printer manufacturer to a market leader in businesses as diverse as robotics, textile printing, augmented reality display technology, and point of sale solutions”.

During his time in charge, the company has grown its “branded market share to the number one or two position in virtually all categories”. Epson America now has more than 2,000 employees in North and Latin America, and revenues of over $2.5 billion (€2.1 billion).

Lang commented: “Since I began at Epson almost three decades ago, I have been extremely fortunate to have worked with an incredible team of professionals across the Americas, at our Seiko Epson headquarters and around the world. Together we have helped bring innovative, reliable and easy-to-use technology solutions that enrich all aspects of our customers’ lives – from business to the home.

“It has been an honour to be part of a company that has set a high bar for integrity, quality and collaboration. With over 20 years at Epson America, and 11 years as a member of our senior management team, Keith’s extensive experience in overseeing all aspects of the business combined with his consistent track record of driving revenue growth makes him the ideal person to lead Epson America’s next phase of growth. Keith’s experience at Epson and market knowledge will ensure a seamless transition.”

 

 

 

Don’t miss

2000x1000_Layout 1

Categories : Around the Industry

Tags :

UK office workers experience 90 percent stress

April 29, 2016

business-technologyMeetings using technology cause stress related problems.

New research shows that “nine in ten UK office workers experience seriously elevated stress levels when dealing with troublesome technology during meetings”, reported bmmagazine this week. This can be anything from “lowered productivity to lost business and even lost promotions”, it said.

When dealing with difficulties with technological equipment, peoples heart rates increased to 179bpm compared with the normal resting heart rate of 60-100bpm which clearly indicates stress. Research also shows that staff who are made to leave their work in order to sort out technological problems regularly, may seriously suffer negative consequences which could lead to the business also suffering, the report said.

Amongst the biggest problems in the work place is the “meeting room technology that does not work seamlessly”, and “sharing content and screens and finding the right cables to connect to in-room devices”.

“In trying to deal with tech problems, staff are wasting significant amounts of their valuable time: 60 percent try to fix problems themselves, 49 percent call IT/tech support, 30 percent end up giving up with the tech and going to their plan B. 15 percent even postpone meetings until technology problems can be fixed”, reports bmmagazine.

The majority of people produce handouts to prepare for technological failure and many coordinate in advance with their IT and some 44 percent will do a rehearsal using the technology. Because of this many have missed important deadlines and personal promotions.

“15 percent reported that their meeting room technology struggles actually lost the company business”, implying that poor performance in meetings using technology, effectively has a damaging effect “damaging both personal and corporate reputations”. 81 percent believe that this should be taken more seriously.

Dr David Lewis, Neuropsychologist and Director of Mind Labs International said, “People show a clear stress response when faced with difficulties in getting meeting room technology to work. Stress in the workplace does not have a positive impact. People miss deadlines, and some even report that they have missed out on promotions as a result. This should not be happening! Removing these stresses from workers should be a top priority for businesses.”

Lieven Bertier, Head of Product Management ClickShare said, “Investing in meeting room technology which works at the click of a button will significantly help in reducing complexity and stress from office workers lives. When office staff can share screens more easily and collaborate more easily, businesses benefit by becoming more efficient. Having a more productive and efficient business has a positive outcome for businesses growth, and the bottom line.”

 

 

 

Don’t miss

2000x1000_Layout 1

Categories : Around the Industry

Tags :

HP Inc’s Leobert Faessler retires

April 29, 2016

Leobert Faessler

Leobert Faessler

Faessler, previously the OEM’s EMEA’s Marketing Programme Manager, is retiring from the industry.

Faessler commented that his plan is “to leave supplies and printing behind me and focus on my hobbies, do more travelling”, adding that “I am sure my ‘new life’ will not become boring”. He has worked for the OEM since 1989, starting out as an Instructor and Training Programme Manager before taking up his most recent role in 2007.

We wish Leobert a happy retirement!

 

 

 

Don’t miss

2000x1000_Layout 1

Categories : Around the Industry

Tags :

Redundancies initiated at HP Enterprise

April 28, 2016

IT workers told they are in line for job cuts at Hewlett Packard Enterprise.HP Enterprise logo

The Register reported that nearly two months after warning staff that 1,092 jobs were at risk, HPE has initiated an option for voluntary redundancy as advised by the Public and Commercial Services Union and the UK Works Council. 780 of these jobs are in IT outsourcing (ITO) and 173 from the application business services department (ABS).

Maurice Matthole, Vice President of ITO UK and MEMA ( Middle East, Mediterranean and Africa), yesterday informed staff in a memo of HPE’s intent “to run a formal Work Force Management (WFM) programme in our business in Q3 financial year 16 (May to July). It has been agreed that we will run an additional Voluntary Redundancy programme across the UK ITO and ABS businesses”

The Register added that company insiders informed them “that around a quarter of the 780 ITO staff earmarked for redundancy were supposed to leave at the end of this month”, but not all of those plans were “followed though”. Another insider said that “a fair few people about have been spared from the current redundancies. Lots of messing them about though, [some were] told they were going [in April] and then told last week that actually they weren’t”.

In a note to staff, Matthole added: “Please note, that this offer [of VR] is only valid for the current Q3 WFM process and is subject to your application being approved by the business and you accepting the terms set out in the formal Voluntary Redundancy paperwork.” Staff volunteering to leave need to have everything signed by mid-May, and for those whose jobs have been terminated, their last day will be 29 July.

Since splitting with HP last November, HPE has said that 30,000 jobs will go over the next few years, the number largely coming from previously-acquired business Electronic Data Systems (EDS). HPE is consolidating service delivery centres in the UK to Cobalt in the north east of England and Erskine in Scotland, with 780 of the cut roles from ITO UK to be sent overseas to lower labour cost.

An HPE spokesman said: “These changes are part of a company-wide strategy to give Hewlett Packard Enterprise the needed workforce to be a more nimble customer and partner-centric company.”

 

 

 

Don’t miss

2000x1000_Layout 1

 

Categories : City News

Tags :

Lexmark’s latest quarterly results mixed

April 28, 2016

The OEM noted that revenue grew in its MPS and enterprise software units, but fell across the board despite the recent acquisition announcement.Lexmarknewlogosign

The results saw Lexmark reveal that revenue fell year-over-year from $852 million (€750 million) to $806 million (€709 million), and while revenue increased in both the MPS and enterprise software units, it declined in non-MPS revenue and the ongoing inkjet exit was also a factor. In more detail, the MPS unit saw revenue grow two percent to $189 million (€166 million), while enterprise software grew 60 percent to $143 million (€125 million).

The imaging supplies unit meanwhile saw a fall of 13 percent to $669 million (€588 million) in revenue, and non-MPS revenue fell 14 percent to $460 million (€404 million), while inkjet exit revenue fell 58 percent to $20 million (€17 million). Lexmark commented that the results “reflect growth in MPS and enterprise software offset by the strong US dollar”, and “decline in non-MPS revenue and the ongoing exit of inkjet”.

One particular growth area was the higher value solutions unit, with revenue growing 21 percent to $332 million (€292 million), and the OEM added that this revenue “accounted for 41 percent of total revenue”, an increase from 32 percent last year”. Lexmark also referenced the recent acquisition deal with Apex, pointing out that the deal is “the result of an exhaustive six-month strategic alternatives review” undertaken to “maximise shareholder value”.

The merger is “expected to close in the second half of 2016”, but is first “subject to approval by Lexmark shareholders, foreign and domestic regulatory approvals and other customary closing conditions”. The OEM will “not conduct quarterly conference calls” during the pending period, and upon closure of the deal, its stock “will cease to be publicly traded on the New York Stock Exchange”.

 

 

 

Don’t miss

2000x1000_Layout 1

Categories : City News

Tags :

Xerox offering 545 jobs in California

April 27, 2016

Customer care facility in Bakersfield providing technical support for client.

After cuts of 495 staff in February at the Bakersfield site, as previously reported by The Recycler, Xerox are now hiring again in the same facility and the same sector. At the time of the cuts, the OEM employed 900 staff which meant that half of the employees lost their jobs. Previously, Xerox has cut jobs in North Carolina, New York and Texas.

Currently Xerox employs more than 600 people in Bakersfield and 4,800 in California. Previous job cuts have been reported in the last few years, including: 98 in Seattle, 350 in Colorado, 84 in Louisiana, 495 in California and 178 in North Carolina this year; 123 in New York and 468 in Texas in 2014; 25 in Virginia, 48 in Canada,  439 in Texas and 300 in Oregon in 2013; and 2,500 across the company in 2012.

 

 

 

Don’t miss

2000x1000_Layout 1

Categories : City News

Tags :

Mexican workers take down protest camp

April 27, 2016

After five months and a settlement agreement with Lexmark, the tent village has been taken down.

rer130415k/A112.30.2015/ Roberto E. Rosales/Journal Workers who were fired by the Lexmark Company in Ciudad Juarez have staged a protest in front of the company. They were fired for demanding a raise in wages. Pictured is a makeshift tent located just steps from the entrance to a factory. Ciudad Juarez, Mexico(Albuquerque Journal)

The protest camp in Ciudad Juarez, Mexico (credit, Albuquerque Journal)

The encampment was built to maintain the protest about the firing of workers who were demanding more pay in the printer cartridge factory based in Ciudad Juarez. After five months and one week, a settlement agreement was reached, and Susana Prieto Terrazas, the attorney representing some 50 workers, said that there was little resistance left in the workers as “they didn’t have any way to support their families”.

Jerry Grasso, Lemark’s spokesman, added that “all we are saying in regards to (the) settlement question is that we have reached [an] agreement with our former employees”. He also stated that 75 workers were fired last autumn after “work place disruption”, which resulted in protests in support of the workers.

There has been unrest since last summer in the border town, where workers from different plants have been asking for pay increase. The minimum wage in Mexico is 73 pesos ($4/€3) a day, Lexmark were paying 104 pesos ($6/€5) to 121 pesos ($7/€6)  and the workers wanted a rise of six pesos ($0.34/€0.30) an hour.

Attempts to unionise had been repeatedly blocked in the courts, but Prieto Terrazas reported that “the workers are establishing a non-profit [organisation] instead”. This will be called [email protected] [email protected] de Ciudad Juarez A.C., or ‘maquila workers of Ciudad Juarez’, with the use of @ a Mexican way of omitting gender. The non-profit organisation will “work to denounce human rights and labour violations” in more than 300 factories in the city.

To prevent discrimination of members by companies, the membership will be undisclosed. Prieto Terrazas said that “the organisation will also fight for higher wages. We believe, in accordance with our own studies that the minimum wage should be between 250 and 300 pesos a day ($14/€12) and $17/€15), so that it’s really enough to pay for basic goods and children’s schooling. It’s very important that people don’t keep living in poverty”.

 

 

 

Don’t miss

2000x1000_Layout 1

 

Categories : World Focus

Tags :

Ricoh UK launches tech start-up initiative

April 27, 2016

The OEM’s ‘Big Ignite’ project will help the OEM “invest into the booming UK tech start-up scene”.

Ricoh's base in Telford, England

Ricoh’s base in Telford, England

Ricoh announced the programme, which it says will help start-up businesses to “accelerate and excel with a range of services and advice programmes”, calling it a “business accelerator” and launching it in the UK town of Northampton. Businesses taking part will be supported by the OEM “in their first year of operation”, and will also connect them with “expert mentors from across Ricoh’s business”.

These mentors would “provide help and advice about everything from running a scalable company, to product marketing and accountancy”, with all start-ups taking part having one lead mentor for the whole year, in addition to ‘flash mentors’ that will support them “in a particular business area” for one to three separate sessions. Northampton was chosen as a focus because “in recent months” its start-up “scene has seen impressive growth”, with the highest per capita start-up rate in the UK.

The region, second only to London, now has over 80 start-ups “for every 10,000 people”, while the town has the “second strongest employment rate in the UK” as of last June. 10 start-ups are already registered, and three of these were founded through The Prince’s Trust’s Enterprise programme. Among those signed up are a strategic network solutions company, an electronic point-of-sale (POS) developer, and a business “working to prevent crime against businesses”.

Rick Hewitt, Finance Director at Ricoh UK, commented: “We are proud to invest in a project that will inspire and support some of the brightest business talent that Northampton, and indeed the UK, has to offer. The start- up scene is one that presents many exciting opportunities and challenges and Ricoh wants to continue to help support these new organisations on the start of their business journey.

“By nurturing new skills and talent, we hope this will have a knock on effect on the number of new businesses coming through in the local area, boosting what is already a very healthy and thriving start-up environment. As a big business with around 2,500 staff, we hope that the Ricoh BIG Ignite Programme will deliver multiple benefits to our employees, by connecting them with the next generation of creative entrepreneurs.

“Ricoh can learn from the agility and flexibility that forms the lifeblood of a start- up business. It is new skills and new ideas that will keep British businesses competitive, innovative and successful for years to come.”

 

 

 

Don’t miss

2000x1000_Layout 1

Categories : Around the Industry

Tags :

LMI Solutions hires new President

April 27, 2016

The remanufacturer has announced Terry Dixon as its new President.

Terry Dixon, LMI's new President

Terry Dixon, LMI’s new President

Dixon is said to be a “recognised leader in the industry”, and joins the company from Global Imaging Systems (GIS), where he was Executive Vice President of Sales and Marketing. Before that, he was President at Chicago Office Technology Group, a “large technology services reseller in the Chicago area”, and joins LMI Solutions a few months after it hired Doug Johnson and Dan Todd as Chief Strategy Officer and COO respectively.

LMI Solutions noted that his experience “at the reseller level, combined with his proven track record of building and leading successful businesses in the printing and imaging market”, will enable the company to “accelerate the delivery of innovative solutions to LMI resellers and partners”.

Gary Willert, CEO of LMI Solutions, added: “Terry brings a powerful new dimension to our company. His experience, enthusiasm, and success in building and leading reseller businesses gives LMI Solutions a much deeper understanding of reseller needs, enabling us to build even better products, solutions, and services to help LMI customers thrive in this ever-changing market.  With the addition of Terry to our executive team, we now have one of the most diverse and experienced management teams in the industry.”

“I am thrilled to be joining the LMI Solutions family,” stated Terry Dixon, President of LMI Solutions. “LMI has a strong, innovative, solutions-focused offering and is known for their relentless focus on helping to ensure their customers’ long term success.  Gary has done an excellent job of laying the foundation through recent key business and talent acquisitions and I’m excited by the opportunity to help lead LMI Solutions to the next level.”

 

 

Don’t miss

2000x1000_Layout 1

Categories : Around the Industry

Tags :

Canon reports fall in quarterly results

April 26, 2016

canonThe OEM’s first quarter profits were “hit by weak printer and camera sales”.

The Star reported on the “steeper-than-expected fall” in operating profit for Canon in 1Q2016, blamed by the OEM on “weaker demand for office equipment in emerging markets”, as well as “slower global sales of compact digital cameras”. Operating profit fell by 39 percent to ¥40.1 billion ($361.4 million/€320.7 million), missing the expected average from analysts of ¥67.4 billion ($607.9 million/€539 million).

In turn, the OEM expects its full-year operating profit to be ¥300 billion ($2.7 billion/€2.3 billion), lower than its previously-forecast figure of ¥360 billion ($3.2 billion/€2.8 billion). The office equipment segment, which is Canon’s biggest, fell 38 percent year-over-year, while the imaging systems segment fell 33 percent. The recent acquisition of Toshiba’s medical unit is said by the news site to have been part of Canon’s plan to “reduce its reliance on cameras”.

 

 

 

Don’t miss

2000x1000_Layout 1

Categories : City News

Tags :

Web design Dorset Weymouth and Portlandweb design pooleweb design witneyWeb design Weymouth and Portlandweb design oxfordshire