Destroying printers as anger management

August 25, 2016

smashed_printerA growing trend for destroying printers as “catharsis” has been reported in the USA.

Wall Street Journal reported on the increase in printer destruction by workers and office printer users “in a ritual act of catharsis”. The trend echoes an infamous scene of destruction in the cult 1999 film Office Space, with the news outlet stating that the “increasingly popular trend” also sees individuals and companies filming themselves in the act.

Wall Street Journal added that printers have long been “the object of ire for cubicle dwellers”, but are “now facing a jam” due to the “rise of the paperless office” and the “strange economics of the industry, which make it cheaper to buy a new printer than fix an old one”. This, it points out, has “put malfunctioning devices in the crosshairs of techie tantrum-throwers”.

Office Space’s cult movie status is said to be “in part” thanks to the “slow-motion scene in which three engineers use a baseball bat to beat the living daylights” out of a printer, with companies now planning “employee retreats around printer bashing”. At Alamo Drafthouse cinema chains in the USA, companies book Office Space viewing parties, after which staff can destroy a printer.

In turn, the rise in “rage rooms” across the USA and Canada allow people to “vent their anger by smashing objects”, with Donna Alexander, owner of the Anger Room in Dallas, Texas, stating that she “can barely keep her business stocked with printers to crush”, as they are “often the most in-demand items”. Battle Sports in Toronto “goes through at least 15 printers a week”, with co-founder Steve Shew noting that it “saves the biggest machines it can scavenge for corporate parties”.

The average person takes “at least 10 good whacks to really get the best of a printer”, he added, and said that “when you smash it, it creates glass fireworks”, while Actionable Intelligence’s Charlie Brewer told the news site that even though OEMs “have worked hard to improve these machines […] that’s made them even more complex. That can create even more frustration”.

At the University of Houston, football coach Tom Herman organised a videoed printer smashing event after a “glitch-filled signing day” for new students, adding that he had seen “friends and family members go through it—the drudgery, the cubicle work, dreading going to work every day. It seems like taking a printer out back could really help”. The article concluded by quoting Office Space director Mike Judge, who noted despite the 17 years since the film was released, “printers are still horrible”.

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HP Inc results see “weak” printer demand

August 25, 2016

The OEM’s quarterly results beat estimates, but the impact of poor printer sales “weighs” on future forecasts.hp printers saudi

Reuters analysed the results, noting that the “higher-than-expected” quarterly revenue and profit came as a result of demand recovering for notebooks, but “weak sales” of printers caused the OEM to forecast “current quarter profit below analysts’ estimates”. The printer business’ revenue fell 14.3 percent year-over-year, and 4.6 percent since the last quarter, contributing to HP Inc’s share price falling six percent after the results announcement.

Net earning grew by “more than a fifth” from continuing operations to $843 million (€746 million), while total revenue fell 3.8 percent to $11.89 billion (€10.52 billion), but this still “topped the average estimate of $11.46 billion (€10.14 billion). Revenue for its computer business grew 7.5 percent from the last quarter, and compared to last year, sales were “flat in the business” however, and it makes up two-thirds of the OEM’s total revenue, though it was said to have showed “signs of recovery after a drop in the past two quarters”.

CEO Dion Weisler stated that “the markets remain challenging and somewhat volatile”, and that “we have more work to do”. Reuters also added that the OEM “cut about 1,000 jobs in the quarter”, taking its total number of job cuts in 2016 to 2,300; it had 287,000 employees on 31 October last year, and stated earlier this year that it “expected to slash” around 3,000 jobs in total by the end of this financial year.

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Dell registers new trademark

August 25, 2016

The OEM has filed a trademark for “Cross Cloud” that covers all its products and programmes.

Dell

The Register reported that the trademark covers everything; “printers, servers, headphones” as well as “consulting services” and leasing, and the description of the things the trademark covers is a 1,500 word document. The report asks “what is Dell up to” as the company “politely refused to comment”.

It goes on to speculate that with the “current industry enthusiasm for hybrid cloud” maybe Dell is creating “a brand for some kind of e-commerce effort on which one can order up cloud services, support” and the products that Dell continually wishes to sell, or that it might be a “consultancy-backed Cross Cloud wrangler” touching on “everything you might run”.

 

 

 

 

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Van Klaveren CEO steps down

August 25, 2016

Gerhard van Klaveren has decided to step down as of 1 September, after 23 years in the industry.

Gerhard van Klaveren

Gerhard van Klaveren

In a communication with the industry, van Klaveren noted that “I have been in the cartridge collection business since September 1993”, and over the last few years his company van Klaveren ccc “developed together with Dockpoint and fellow Director Paul Eduard into the current Eeko Group”. He added that “after 23 years I’m ready for a new step, and I have decided to step down as CEO as of 1 September 2016”.

Eeko has become, he stated, the “market leader in the collection and sorting for the reuse of cartridges and mobile phones in the Netherlands over the past 23 years”, and pointed out that since 1993 the company has “collected over 26 million cartridges and in 2015 alone more than three million units”. In addition, it collected over 1.3 million used mobile phones, and the sales of the Eeko printer cartridges “help companies to recycle and buy cartridges sustainably and affordably”.

Paul Eduard and the current executive and management team at Eeko will “continue the company’s daily management”, van Klaveren added, noting that “I thoroughly enjoyed working with the different companies of the Eeko Group, the wonderful relationships with our partners and the great time I was able to have with all of the colleagues over the years.

“Looking back, I can say that I am incredibly proud of our achievements and am confident in the future of the Eeko Group. The contribution of many partners and relationships has been essential and I want to thank you for your cooperation over all the years”.

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More speculation on HP Inc results

August 24, 2016

hplogonewThe forthcoming quarterly results, according to the Wall Street Journal, will reflect the OEM’s “reach for yield”.

In its article, the news site notes that the OEM – which is set to reveal its quarterly results later today – is seeing “sales and earning decline”, though its shares “have rallied, benefiting from investors’ continued reach for yield”, and this “scramble” has “reached an unlikely pocket of the market: old tech stocks”.

The OEM, after its split last year, has seen “little growth” in computers, printers and cartridges, with Wall Street Journal pointing out that “cash flow is the attraction”, and gives the OEM “the wherewithal to pay dividends and buy back stock, something investors are especially obsessed with these days”. As a result, the OEM’s shares have “surged” by over 20 percent “so far this year”.

Another reason for the increase is that “with bond yields historically low and traditional dividend-paying sectors such as utilities and telecom sitting on big gains already”, investors have “expanded their sights for yield-bearing assets”, with HP Inc benefitting “even as its earnings and sales have declined”, with only a “major disappointment” in the forthcoming results a barrier to a “rally [that] might still have legs”.

As previously surmised, the “struggling” printer business will be a “key focus” in the results, with cartridges “making up a majority of the segment’s profits”, with their inventory cut and discounts reduced earlier this year in an attempt by HP Inc to “turn around its signature business”. Wall Street Journal points out that “for now at least, all that investors seem to care about is cash generation”, with HP Inc’s dividend yield of 3.4 percent “among the highest of the tech old guard”.

With the OEM having paid $850 million (€753 million) in dividends so far this year, and buying $1.1 billion (€974.8 million) of its stock back, free cash flow is expected to be between $2 billion (€1.7 billion) and $3 billion (€2.6 billion), with some analysts predicting the OEM could “comfortably boost the dividend by 50 percent”, pushing its yield “above five percent at its current share price”. This figure “would be compelling in today’s market”, and the news outlet concluded that the OEM “has the reach for yield on its side”.

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Opportunities in photo publishing outlined

August 24, 2016

Xerox_IG_pp_3Xerox has discussed how digital technology “has dramatically changed the photo industry” and “created a wealth of new opportunities”.

In an article, the OEM has discussed how the new opportunities for “print providers” come after digital cameras, mobile devices and “advancements in digital printing technologies have all reframed the photo industry”. As a result, consumers are “creating customised products” from photobooks to calendars, cards, brochures and portfolios, and companies “tapping into this lucrative, high-margin market can open new revenue streams while strengthening [their] existing application offerings”.

In terms of key statistics and opportunities in the market, Xerox’ infrographic noted that the number of photos taken each year, “driven largely by smartphones”, is “expected to explode” to 1.3 trillion by 2017, because “with a camera in nearly every pocket, the photo merchandise market is more lucrative than ever”. The forecast volume of photobooks, cards and calendars printed by 2019 is expected to reach 814 million, an increase on 2014’s 740 million.

The OEM points out that “photo merchandise drives loyalty”, with 92 percent of recent photo card consumers, 87 percent of recent photobook consumers and 85 percent of recent photo calendar purchasers all saying they “would purchase [the products] again”. Valued features also meant consumers would pay more, with 87 percent “willing to spend more” on higher print quality for photo cards, 22 percent more than the average amount spent.

This extended to higher quality binding for photobooks, with 81 percent willing to spend more than 20 percent extra on the prints, as well as the 75 percent who would spend more than 23 percent on photo calendars printed in less than an hour. Consumers are also buying more of such products both online and in-store, with 20 percent of photo books, 16 percent of photo calendars and 14 percent of photo cards bought online, and 12 percent, 10 percent and 12 percent respectively in-store.

Xerox also gave businesses “four ways to seize the opportunity”, including choosing “a market entry point that best aligns your competencies with the needs of your customers”; optimising “your operation with workflow software”; showcasing “your offerings by always having a range of substrates and samples on hand”; and positioning photo printing “as the way to preserve and enhance memories”.

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Sharp aims to “boost global presence”

August 24, 2016

The OEM, now part of Foxconn after being acquired, is looking to focus on its TV business.foxconn

The Recycler recently reported that the acquisition of Sharp by Foxconn had gone through “after years of pursuit” in a “reduced buyout”, with Chinese authorities approving the deal. Times of India has now reported that as “a part of Foxconn”, Sharp will “review its TV brand licensing deals overseas in an effort to boost its global presence”, releasing a statement noting that “we have decided to review our current brand licensing business in Europe and Americas, and are currently examining various possibilities”.

This had followed Japanese media reports that Sharp would “dispatch officials next month for negotiations to buy back its TV business in the United States and Europe”, having “effectively exited the money-losing TV business” in both markets and licensing the brand to the Chinese Hisense Group in the USA, and Universal Media Corp Slovakia in Europe. It had chosen to withdraw from the TV business to help “trim its losses” earlier this year, but believes it can “make profits” after the acquisition.

Its perspective is said to be that by “taking advantage of Foxconn’s procurement power in the supply chain” and “its vast network of clients”, the business can become profitable. Previously, Foxconn had reduced its offer to buy Sharp “by around” $900 million (€804 million), having initially planned to invest ¥489 billion ($4.3 billion/€3.8 billion) in the struggling OEM.

The completed deal saw Foxconn acquire a controlling stake in Sharp for ¥389 billion ($3.4 billion/€3 billion), and it will get 66 percent of the OEM for ¥88 ($0.78/€0.69) per share, capping “weeks of drama” as the acquisition stumbled. The OEM had accepted the buyout, but at the last minute Foxconn halted the acquisition for further talks.

According to sources, this was because of “previously undisclosed liabilities”, and needing to clarify “new material information”. Other sources stated that Sharp had “contingent liabilities” worth around $2.7 billion (€2.4 billion), which “contrast[ed] with Foxconn’s own due diligence” that had revealed a much lower amount.

However, the deal was then back on, with Foxconn Chairman Terry Gou travelling to Japan to hold “late-stage talks” with Sharp executives, and “both sides [were] seeking to conclude”. As part of its new scrutiny of Sharp’s operations, Foxconn had “dispatched a team to Sharp’s headquarters, plants and other places”, and apparently “concluded that the contingent liabilities, which could be incurred in the future, do not pose a serious threat”.

Later developments had again seen the deal in the balance, as Foxconn was “seeking guidance” from Sharp on its last quarterly performance as part of efforts to “finalise” the acquisition.

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Digitek acquired by Carolina Wholesale

August 24, 2016

The acquisition is said to expand the companies’ “product portfolio and accelerate delivery to a widened customer base”.Digitek-logo-with-tagline-web

In a press release, Carolina Wholesale Group (CWG) announced it had “joined forces” with Digitek to “become one of the largest distributors of imaging supplies and business machines” in the USA, with the deal bringing together “the three premier brands” of Digitek, Arlington Industries and Carolina Wholesale “under one roof”.

As part of the deal, both Digitek and CWG will “offer its customers an additional 5,000 unique items across 11 distribution centres”, and both stated that the merger “strengthens relationships with key vendors, dealers and other trade partners helping to accelerate the delivery of the expanded product portfolio to the combined customer base”. CWG customers will also have access to Digitek’s PartnerPro online sales training and dealer-branded marketing tools.

Larry Huneycutt, President of CWG, commented: “Digitek has a proven track-record as an industry leader in providing products, tools, and services needed for dealers and resellers to compete in today’s market. Additionally, we believe the combination of Digitek’s talented team and resources coupled with CWG’s current strengths will only lead to a successful future for all. The addition of a new CWG distribution centre in Texas will further enhance our abilities to reach customers more effectively.”

Paul Martorana, founder of Digitek, added: “Digitek is excited to be joining forces with the CWG team. By combining the resources and talents of these two strong organisations, we will be well positioned to provide our customers with the broadest product offering, the most cutting edge industry sales and marketing tools as well as the most expansive distribution footprint in the industry.”

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MPS provider launches reseller “university”

August 24, 2016

mps fleet managementIntellinetics has launched the IntelliCloud University for its “growing reseller network”.

The company, which produces the IntelliCloud cloud-enabled document management software, has launched the IntelliCloud University “flagship dealer training and marketing platform” to “help sales teams that primarily sells MFPs, MPS or Managed IT services generate more sales by seamlessly adding IntelliCloud document management to their core offerings”. The platform is said by the company to be “optimised for the vast SMB market segment as well as embedded work teams within larger enterprises”.

The company adds that the platform is a “new industry benchmark in sales training and marketing automation for imaging sales professionals”, and that it offers a “breakthrough [in] dealer enablement”. Among its features are “on-demand sales training videos”, “online testing and reporting”, an “official certificate of completion”, a series of “dealer-branded sales tools”, a “sales resources library”, “sales support personnel” and IntelliCloud’s “sales best practice videos”.

Intellinetics noted that the university was “created to satisfy dealer requests to help their salespeople seamlessly add IntelliCloud alongside their core offerings”, so that within an hour, a salesperson is “coached to spot a workflow sales opportunity, engage the prospect and position a compelling value proposition with the presentation tools and sales coaching provided”.

Those taking part are also offered “specific training on objection handling and qualifying skills”, which are said to “also make the programme very attractive to dealers looking to maximise” what the company calls subject matter expert (SME) time “on more qualified, higher probability sales opportunities”.

Matt Chretien, President and CEO of Intellinetics, commented: “We believe our new IntelliCloud University immediately makes our dealers much more prepared than their competition to win market share faster with the increasing demand for document solutions that deliver without complexity. Early feedback from some of the nation’s largest dealers has been phenomenal and we have dealers waiting to get onto the platform right now which is a great sign.

“The investment to produce an on-line, automated training platform to create ‘IU Graduates’ reflects a critical milestone in our channel strategy featuring; business-critical technology and automation to drive results, increased sales competency, better measures of partner engagement and easy sharing of IU best practices and winning strategies 24×7 without the higher costs and longer lead times of other training models. IU is the backbone of a new social network of sales professionals and imaging channel leaders committed growing their business with IntelliCloud.”

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Redeem hires new Group Business Development Director

August 23, 2016

Simon Walsh

Simon Walsh

Simon Walsh was appointed by the mobile phone recycler, having spent 20 years in the mobile phone industry.

The company stated that it was “delighted to announce” Walsh’s appointment as Group Business Development Director, with Walsh having over 20 years’ experience in the mobile phone industry at Hutchinson Telecom and Orange, before co-founding ShP Limited, an e-waste recycling company and later a consultancy business, Asset27.

As part of this business, he began consulting for Redeem in June this year to “develop overseas business opportunities in line with the company’s focus on international expansion”, and will join the company on 1 September, reporting to CEO Paul Adams. In his role, Walsh will be responsible for “developing Redeem’s business operations and pursuing new opportunities in its existing territories and in new markets globally”.

He will also take responsibility for the “innovative” Redeem Financial Services business, which will “offer leasing options to MNOs, manufacturers and other businesses”. His appointment, the company noted, comes “after a transformative year” in which it has “evolved from a UK-focused recycling firm into Europe’s largest mobile phone recommerce services business. It also recently reported that it had seen a great deal of growth this year.

Adams commented: “Simon brings considerable knowledge of the global IT and mobile phone markets, a proven track record of delivering results, and he will be an outstanding addition to our senior team. We’re broadening our range of services to attract more clients internationally and I’m confident in Simon’s ability to develop and forge new client relationships on a global scale.”

Walsh added: “Redeem has an excellent reputation for providing the best services to clients and consumers, but what also appealed to me about the business is that there is real potential to develop its services in new markets. This is a really exciting time to be joining the company and I look forward to playing an instrumental role in its growth.”

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