Epson plans further investments in Middle East

October 24, 2016

The OEM is looking to “invest more” in the UAE (United Arab Emirates) and Saudi Arabia.Epson EcoTank printers

Khaleej Times reported on the OEM’s plans, which are said to be planned to “strengthen its team and service offerings despite the fact that Gulf governments face budgetary challenges”. Jason Whiley, Epson Middle East’s Director of Sales, told the newspaper that “we have ambitious plans to grow and that’s the reason we are investing in terms of people, services and products in the Gulf countries [e]specially in the UAE and Saudi Arabia”.

Whiley spoke to the news outlet at the Gitex Technology Week event, and noted that consumer business has been “very strong for the company in both the Gulf markets”, while Epson has also enjoyed market share “of more than 30 percent in consumer segments”. Both of the markets are witnessing “year-on-year growth in sales as well as market share”, Whiley adding that “our growth is almost flat for business segment printers which is [a] good sign as it’s not declining”.

In terms of consumer demands and priorities for printers, Whiley noted that they are looking for a “combination of speed, printing quality and running cost”, with the OEM’s latest ink tank machines featuring its “revolutionary refillable tank technology” for an “unbeatable combination of convenience and value for homes, home offices and small offices”, offering “print without cartridges at a very low cost”.

The OEM demonstrated both the Stylus Office TX510FN and Stylus Photo TX710W at the event, with both using the PrecisionCore printhead technology and redeveloping the WorkForce Pro replaceable ink pack system (RIPS) to offer businesses “a series of inkjet products that deliver uninterrupted printing for up to 75,000 pages without the need for a consumables change”.

Khaleej Times added that the printers “are expected to help Epson further accelerate the shift from laser to inkjet within the business printing market”, with the RIPS technology in particular created to “help businesses take advantage of the convenience benefits of a localised printer fleet, but with the predictable costs of a centralised model”, as well as being “designed to address the impact of printer downtime and maintenance issues within the workplace”.

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HPE selling site in USA

October 24, 2016

HP Enterprise logoThe company has put the remainder of the site in Roseville in the US on the market.

After the sale goes through, the company will lease back the site, reported bizjournals. A spokesman for the company said” “Hewlett Packard Enterprise remains committed to the Roseville community. We will partner with the new owner to continue to occupy the property and lease back space as part of the agreement.”

He also said that despite the job cuts in some areas,  HPE “plans to be in Roseville for the long term”. The site has “four buildings totalling 800,00 square feet on 120 acres” in the city of Roseville in California. Since the split of HP into two companies, there have been numerous job cuts in both companies, which are based in Palo Alto in California.

There was no information on how much land is for sale or “how much office space will be available”, but the spokesman said that “it’s been estimated that there are 2,000 employees” on the site. The land has been cut up and sold off over several years, and the old HP “sold 60 acres with more than 300,00 square feet of office space” to real estate investors in Kansas in 2012.

In 2013 the HP Foundation sold off “the western 188 acres of the original Roseville HP parcel”, and the land is being “developed into a mixed use office and residential project”.


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HP Inc cuts more jobs

October 24, 2016

The OEM has ended its contract with XPO Logistics in Iowa, and plans to cut 69 jobs.hplogonew-200x114

HP Inc will “lay off 32 people” and XPO Logistics will “lay off 37”, according to a “letter filed with the State Workforce Development Agency”, reported ttnews. The two companies have ended their contract in which XPO, listed number two in the top 50 list “of the largest logistics companies in North America”, operated out of a warehouse in Des Moines for HP Inc.

Gary Frantz, spokesman for XPO said that “the warehouse is transitioning to another company as of Oct. 31. The 37 workers affected will have opportunities with the new employer and in other parts of XPO”. XPO employs 600 people in Iowa, and two thirds are in the Des Moines area.



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Fuji Xerox cuts jobs

October 24, 2016

The OEM’s Australian subsidiary is cutting jobs.

fuji xerox logo

The company has said that it is realigning the business after rumours of “major staff redundancies” circulated since Managing Director Neil Whittaker left seven months ago, reported ProPrint. Whittaker was sacked and replaced by Sunil Gupta, who is said to be “actively laying off significant numbers of staff” and it has been alleged that “several senior sales employees” have been fired from the company during the “reshuffle”.

Fuji Xerox made a statement concerning the rumours, saying: “Fuji Xerox Australia continues to respond to the changing market conditions and serve our customers. We have realigned our operation to support our customers in the most diligent and efficient manner.”

The cuts follow reports that the company was being investigated by the Serious Fraud Office which is “asking questions” and is “concerned about accounts and service contracts” from the company, and the company’s “involvement with government contracts”: while there has also been alleged criticism of Fuji Xerox “from schools”.


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US government procurement set to change?

October 24, 2016

us-flagA procurement expert has warned that SMBs with federal contracts many not be “for long”.

Jaime Gracia, a government contracting and procurement expert, wrote an article on LinkedIn in which he noted that “there is no question that the current environment in the federal market for small businesses is challenging, to say the least”, adding that this “may soon need to be declared a full-on disaster zone” thanks to “two recent developments […] moving forward to continue making being a prime contractor and a small business more difficult, if not impossible”.

Gracia writes that the first of these is a federal judge’s decision to “rule against the small business community” through a decision against Lloyd Chapman, one of the “leading voices fighting for small business federal government contractors” and President of the American Small Business League (ASBL). Chapman had aimed to “bring to light the state of the small business federal government contracting market”, and that SMBs “get cheated out of billions of dollars in potential contracts”.

He lost his case, and stated that his investigation would have “uncover[ed] billions in fraud in federal small business contracting programmes. If the Federal courts cannot stop fraud in federal small contracting, where do you go?” This was after the Government Accountability Office found that the Small Business Administration in the US “had included billions of dollars in federal small business contracts to over 5,300 Fortune 500 firms and other large businesses”.

Gracia noted that “the government’s compliance with the goal of awarding 23 percent of government contracts to small business continues to be in question”, and that “even government contract experts agree that the small business community is seeing a large share of lost contracting opportunities”, with Professor Charles Tiefer, “one of the nation’s leading experts in federal contracting law”, submitting his support to the ABSL.

Tiefer pointed out that “if the lawsuit had been allowed to get its rightful day in court on the merits, the lawsuit would have required the SBA to give all small businesses – and doubly so for minority, women-owned, and disabled veteran businesses – a larger and proper share of federal procurement”. The ABSL is planning to appeal the ruling in the court of appeals, while the second “more pernicious” threat is “unthinkable actions by Congress, who are supposed to be fixing this problem”.

The potential revision of Section 838 of the 2017 National Defence Authorisation Act, Gracia points out, would “count major defence acquisition programme subcontracts toward small business goals […] nothing short of a small business killer”. The change in the law “would be catastrophic on the small business community, since the Pentagon spends the most”, and the new law allows the Department of Defence to “count first-tier and second-tier subcontract dollars towards the current goal established for competitive and non-competitive set-aside awards to small business”.

This would mean that “subcontract dollars would therefore replace dollars being awarded to small contractors today”, and to “see the potential impact, and the potential disaster awaiting small businesses”, with “three separate events in Washington D.C.” recently mentioning the issue. Some associations “falsely believe this will help meet their numbers, but correctly believe this will be much less work for them”.

Gracia concludes that it is “clear where the priorities are for these, and other, small business offices across federal government”, and added that all SMBs “should be up in arms over these developments, as the powers that be are aligned to punch down and cheat small businesses out of billions of dollars in federal contracts”, with SMBs needing to “be aware of what is happening, and contact their members of Congress. If this gets adopted across the federal government, small business government contracting can be a thing of the past”.

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OCP focuses on “core business”

October 24, 2016

ocp - inks made in germanyThe ink manufacturer is set to “discontinue distribution of various items” from the end of November.

In a release and an email sent out to customers, the company stated that “in order to maintain profitability and strengthen our market position as the leading manufacturer of inks, we will be ceasing sales and distribution of supplies not related to our core pursuits”. It added that “therefore, we will discontinue distribution of various items in our product line” from 30 November, and “in the future we will be concentrating on development, manufacture and distribution of our inks”.

The company pointed out that from today – 24 October – “we will begin a sale offering all discontinued inventory items”, with these sales “based on a ‘first-come first-serve’ basis”, and “when inventories are sold out they will not be back-ordered and therefore unavailable. Any backorders existing as of the date above will be cancelled”. The company’s online store will however “still continue to exist”, it commented.

OCP noted that “we apologise for any inconvenience should there be any delays in processing your orders during this liquidation process. In the event you need information as to where to purchase these items in the future, please contact us and we will gladly forward contact information regarding suppliers. We look forward to continuing a positive working relationship”.

A wide range of products will remain as “exceptions”, as they are “components closely related to our core business and thus we will continue to offer [them]”. These included cartridge clips for a range of Canon and HP Inc cartridges; clips for further HP Inc cartridges; X-Clips for Canon and HP Inc cartridges; replacement pads for X-Clips; caps for Canon cartridges; metal and plastic ball plugs for HP Inc and Canon cartridges; nozzle tapes; and replacement chips for a wide range of HP Inc cartridges. The full list of exceptions is available at the above link.

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Lexmark releases new software solution

October 21, 2016

The OEM has revealed its LPM (Lexmark Print Management) “mobile printing that works like desktop printing”. LexmarkLogo_RGB_300

In a press release Lexmark said that LPM is available as a “hosted or traditional” solution and that users can print from “anywhere”.

LPM allows “multiple options for submitting” print jobs from “a mobile device” and the Lexmark Mobile Printing app is “designed for use with LPM” and works with iOS and Android devices and is the “first print management software solution to become Airprint certified”.

The OEM also released the Lexmark Print Service Plugin which allows printing from an Android device to LPM and other “supported Lexmark products”. Print jobs can be sent via email to LPM which will place the print job in a queue and printing can be in any “common format” such as Microsoft Office documents, PDFs, images, and web pages.

LPM features “empower IT” to monitor and report on device usage “regardless where the print job originated” and says that this will mean “more enlightened decision making” about printing and workflow. Also quotas can be “assigned by user or group” to limit colour printing or total output.

Lexmark said that “its goal is to make mobile printing universally simple”.



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Important questions to ask when providing MPS

October 21, 2016

LMI Solutions discusses the five best questions to ask SMBs when presenting MPS.LMI-building

Asking the right questions can often lead to a deal in the competitive world of MPS reported LMI Solutions. The first question to ask is whether the company has a “formal policy in place for the office workers” which is usually an agreement on behaviour in the office and while representing the business but there are also policies for the use of mobile phones, travel expenses and other business related expenses, however, printing is not normally part of the policy. According to a study 90 percent of SMBs have no printing policy in place. By pointing out that “printing volumes, abuse of colour print and other issues” the salesman has shown a way to be cost effective.

Following this asking about printer restrictions will reveal how much the company is spending on printing unnecessarily and how by “implementing restrictions” and managing the “print environment” waste and expense can be prevented.

The article goes on to say that the third important question is asking which cartridges are used for printing and are they OEM cartridges. Pointing out that the company can save large amounts of money, 20 to 60 percent, by using remanufactured cartridges whether they are toner or ink is engaging and then asking about colour toner purchases and showing the savings that can be made should interest the SMB.

Fourthly ask if there is a recycling programme for the cartridges and explain about MPS sustainability strategies. In the US seven out of ten cartridges go to landfill by showing a different plan and the “Zero Landfill Recycling” strategy companies may become more interested in MPS.

Lastly ask how the business “tracks usage to control” expenditure and explain that printing is one of the highest expenses in business and that by keeping track of it with MPS savings can be made.

In conclusion the article suggests that there are many more creative questions that can be asked when showing the need for MPS but that these five are effective because “they are easy to ask and expose areas of opportunity” for the MPS provider.


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Staples to introduce licensing

October 20, 2016

The company is planning to “license its name” to increase profits.Staples store front slider

Bloomberg reported that in an effort to increase sales Staples will be licensing the name, and that they will work with GRM Information Management Services who will “offer a Staples brand service”, which will “manage records”, according to executives in the company. GRM will be offering cloud services through a site called ‘’, and prospective buyers can purchase secure online storage and document scanning.

The company expects customers from health care provision, real estate companies, law firms and record intensive businesses. The report added that by thinking outside the box, Staples hopes to develop this side of the business without expenditure or risk and to expand on its “brand reputation”. CEO of Staples, Shira Goodman has been closing stores that are not performing well since taking over from Sargent after the Office Depot merger fell through.

The licensing strategy could address the fall in demand for office supply retail, and “future deals handled by licensing agency Brandgenuity” could see Staples’ name on “business insurance and flooring” said Paul Bessinger, Staples’ Director of Merchandising and Innovation, who added that “licensing will get the company into new markets faster by eliminating many of the barriers to entry”. Bessinger explained in turn that “There’s this whole element of the learning curve that we would have to go through.

“Imagine if Staples were to ramp up these businesses? Building them is one thing and figuring out how to sell them is another. This is more instantaneous”. Being a well-known brand, Staples hopes to have enough power to “disrupt markets such as online document storage”, and the company’s name could become big in “new channels of distribution rather than just its own stores”.

Frank Bifulco, Vice President of Global Marketing for Staples, commented: “Our customers view us as their primary source of office supplies. We want to be viewed more and more as their preferred provider of all the essential products and services they need.”

Avner Schneur, CEO of GRM, said: “The Staples name gives us much better reach to far more customers. This will amplify our offering dramatically compared to our own capabilities. That’s why it’s a good match.”


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wta launches redesigned website

October 19, 2016

The remanufacturer’s new website features information on its background, why it remanufactures, and will later feature online catalogue access.

A screenshot of wta's new website

A screenshot of wta’s new website

The site – – features a new design with interchanging image slideshows, and features sections including the company’s remanufacturing story, where it notes that “we aim our products at the lowest possible consumption of resources throughout the entire product lifecycle, and act in the procurement of raw materials responsibly to ensure sustainability”.

In turn, the company highlights that “all our products are made” in Germany, with its portfolio now including “more than 1,200 different cartridges suitable for nearly all vendors active in the European market”. Access to its dealer shop is coming soon, with wta stating that its “entire product range from Apple to Xerox” will be available “in our online shop for traders”, and adding that “we guarantee fast response times in processing your orders and competent customer service”.

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