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Katun introduces MPS Profit Calculator

August 28, 2015

The cloud-based tool “handles every aspect of the MPS selling process”, ensuring the provider’s programme has profitable margins and provides good value to the client.Katun folder print.qxd

Katun designed the calculator to collect data from the customer’s networked devices and carry out basic assessments with pre-loaded costs, afterwards creating a “professional MPS proposal”. A more detailed assessment can be made with in-depth cost analysis options for invoices, IT labour and future capital cost.

The feature does not require software to be purchased or installed and “easily integrates with your supply vendors, enabling you to confidently and accurately determine your true cost and profit margins on any MPS proposal”. The calculator is fully mobile and includes selling tutorials, a resource centre, MPS wizard, floor plan mapping and management-controlled margin.

The company previously released an MPS Audit Key USB device that “provides [a] snapshot of customers’ networked devices”.

 

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Restore appoints Jason Doran as ITP’s Commercial Director

August 28, 2015

Jason DoranRestore Plc has announced the appointment of Jason Doran as its new UK Commercial Director at the ITP Group.

Doran, who takes up his new role on 1 September, joins Restore’s ITP Group from Static Control Components (Europe) where he was European General Sales Manager. Doran held a number of senior and sales and marketing posts in the consumer electronics industry, before embarking on his own business in the cartridge remanufacturing industry.

In his new role, Doran replaces ITP’s outgoing founder and Managing Director. Jason said of his appointment: “I’m delighted to be joining ITP and Restore. This is an exciting time in the remanufacturing industry, and ITP is ideally placed to meet the remanufacturing industry’s needs, and I am looking forward to working with a very professional and dedicated team.”

ITP sits within the Harrow Green Division of Restore Plc, and will be working very closely with IT Efficient, the specialist IT Equipment Recycling and Reuse business. Steve Talbot, IT Efficient’s Managing Director, commented: “It’s great to have Jason on board, and I am sure the ITP team will benefit from his wealth of knowledge, skill and experience. It is the people here at the ITP Group that make this business such a success, and I am confident Jason will be a valuable addition to our team. There are exciting times ahead for ITP.”

Ken Lalley, Managing Director at Static Control Components (Europe), stated: “Jason has done a great job for us here at Static, and we wish him well in his new role and to working with him on future projects.”

You can contact Jason at ITP from 1 September at [email protected], or on +44 118 943 8001.

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Kyocera appoints South African printer servicer

August 27, 2015

logo-partserveIT repairs company PartServe will distribute parts for the OEM’s printers and MFPs.

Kyocera said the deal will allow it to provide repair services to all its customers across the country, as PartServe has carry-in centres in Johannesburg, Durban, Cape Town, Bloemfontein and Port Elizabeth, ITWeb reported.

Services will complement those that exist already within the authorised service channel, including warranty repair at the regional centres and spare part supply to targeted repair agents.

Paul Wendlandt, Customer Services Support Manager, Kyocera South Africa, said that in the “service delivery plan” drawn up with PartServe, it has targeted its range of printers and entry-level MFPs designed for consumer and SOHO (Small Offices and Home Offices) markets

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Jet Tec partners with UK stationer

August 27, 2015

JarroldsThe remanufacturer will supply the Norwich-based art and office supplies group with its inkjet and toner products from June 2016.

Jet Tec recently partnered with UK large-scale discounter JTF, which has stores in Newcastle, Peterborough, Lincoln and Leeds.

Jennifer Read, Retail Buyer at Jarrold, said: “We are excited about embarking upon this partnership with Jet Tec; it is something completely new for us and we are looking forward to launching the new remanufactured ink and toner products to new and existing customers.”

Becky Capes, Business Development Executive for Jet Tec, added: “As a British based (re)manufacturer, we are proud to be working in partnership alongside a stationer who has such a strong history of being an independent British retailer; we are confident that it will be a successful relationship.”

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VOW renews ST3Di partnership

August 25, 2015

ADVEO printerVOW resellers will continue to stock EBP’s 3D printer and consumables range for a second year.

The range comprises two state-of-the-art printers which can print with wood and PLA in nine colours, while the device’s Z-axis sheets “ensure effortless adhesion” leaving the bed “clean and ready to print”. The cartridges have smartchip technology for monitoring filament levels and controlling the material being printed, “which is fundamental for quality consistency every print”.

ST3Di are attending VOW training days throughout the UK and has launched an ‘Open Day’ programme in its north London office for VOW resellers. The first was in July 2015 and covered “the position and direction of the 3D market” and the benefits of the ST3Di range to business, school and home users.

Adveo extended its partnership as an ST3Di retailer in June 2015, reselling the range to its markets in France, Germany, Spain, Portugal, Italy and Benelux.

The range is “fully CE certified” and features a closed loop ‘buy now’ button for “convenient consumables reordering direct to the reseller”, filament level monitoring software, and ST3Di provides advertising banners linking directly through to reseller webpages.

Gilly Blackburn, Category Head of EOS and Technology at VOW, said: “With consumption patterns continuing to change and end-users seeking a more personalised experience, 3D print offers an exciting opportunity for the resellers across many of their market sectors. Having ST3Di as our partner offers our resellers complete confidence in the brand, its consumables and the after-sales support.”

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ECi updates Naverisk MPS software

August 25, 2015

naverisk_logoThe software group has launched the 2015 version of its recently acquired remote monitoring and management (RMM) IT solution.

ECi said the updated package has “an array of new features that help managed service providers (MSP) and IT professionals save time and increase profits”, including new ticketing timers, SLA monitoring, IT service automation and automated renewal monitoring, and QuickBooks Online and Xero integration.

There are also streamlined ticketing improvements and new ticketing timers, while Splashtop remote control and Naverisk File Viewer have been integrated into the software. Current Naverisk customers can update their software for free.

ECi acquired Naverisk in April 2015 to create a “powerhouse option for all MSPs or IT service providers who wish to improve or expand their offerings”.

Michael Inzerillo, Executive Vice President of Sales and Marketing at Naverisk, said: “Naverisk is fast becoming the optimal solution for the IT professional who wants simplicity in overseeing technology.

“Where other RMM and PSA vendors force their customers to purchase and maintain multiple products, Naverisk offers a unified suite of tools that helps technicians easily detect and remedy problems.”

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Australia clears Staples-Office Depot deal

August 24, 2015

Staples_store webThe Australian Competition and Consumer Commission has approved the acquisition, following assent from New Zealand and China.

Staples is working with US Federal authorities and regulators in Europe and Canada to complete the transaction by the end of 2015, Zacks reported. Rumours were confirmed in February 2015 that the acquisition was going ahead, for $6.3 billion (€5.4 billion).

The transaction was sanctioned by a “thumping majority” of Office Depot shareholders at its Annual Meeting of Shareholders in 19 June. The combined companies will create a retail chain with an estimated $39 billion (€34 billion) in revenue. Zacks Equity Research commented: “We believe that the deal between Staples and Office Depot will stave off competition, help in attaining cost synergies and provide consumers with a better omni-channel platform.

“The transaction is expected to generate annualized cost synergies of $1 billion (€0.8 billion) by fiscal third year, after the deal is closed. The company expects to incur nearly $1 billion in one-time expenses to realize the above-mentioned synergies.”

Staples also recently signed a deal with worldwide delivery group UPS to allow US customers to charge shipment costs directly to their UPS account, OPI reported. The new feature means customers will no longer have to prepare labels ahead of time, while customised rates will be on their standard UPS invoice.

UPS said the service will be of particular benefit to customers who spend a lot of time on the road, such as sales professional, while small business owners will have the “convenience” of purchasing office supplies when shipping packages at over 1,300 Staples locations in the USA.

Damien Leigh, Senior Vice President of Business Services at Staples, said that the new billing options, as well as the expanded packaging line and shipping products, will make one-stop shipping easier for SME clients.

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ECi acquires MPS software solution

August 24, 2015

The company has acquired the JumpTrack Proof Of Delivery solution for “fleet efficiency”.ecilogo

In a press release, the software company has revealed that it has purchased the JumpTrack Proof Of Delivery (POD) solution from Jump Technologies, with the software a “market-leading POD solution that helps drive savings through improved fleet efficiency and the replacement of paper-based proof-of-delivery systems with electronic signature”.

The software can also “increase customer service through the ability to furnish real-time order information, even from the field”, and ECi believes that the acquisition “furthers” its mission of “promoting the entrepreneurial spirit and profitable growth of small- to medium-sized businesses by empowering them to expand their services”.

Ron Books, President and CEO of ECi, commented: “For the last year, ECi and Jump Technologies have been working together to provide JumpTrack to dealers using our DDMS and Red Falcon solutions. Building on that highly successful launch, we made the decision to acquire JumpTrack so that we can broaden our mobile offerings and push them deeper into the office products industry and beyond.

“JumpTrack is a fantastic product and highly touted by its users because it improves the productivity, profitability and reliability of their delivery services. Our primary goal with JumpTrack is to equip it with the right resources to keep the technology cutting edge so that it evolves along with the business needs of our customers and continues to help them grow and profit.”

John Freund, CEO of Jump Technologies, added: “The team at ECi has partnered with us for the past year, bringing JumpTrack to their current customers. Their great knowledge of the industries they serve, technology leadership and proof-of-delivery expertise will allow them to provide solutions that will meet customer requirements today and in the future.”

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HP revenue drops 8.1 percent in 3Q2015

August 21, 2015

hplogonewWeak PC sales and lower corporate demand have lead to a fourth straight quarter drop in revenue ahead of the OEM’s split.

Total revenue fell to $25.35 billion (€22.47 billion), missing the $25.4 billion (€22.52 billion) forecast, and was apparently hurt by the strong dollar, while the PC and printer business fell by 11.5 percent, Reuters reported.

CEO Meg Whitman said the factors pressurising the PC market will probably continue in the fourth quarter and into the next fiscal year.

HP is due to split into two separate companies – HP Enterprise and HP Inc. – in November 2015. It revealed the board members for the two companies earlier this month, with Whitman being President and CEO of HP Enterprise.

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Minnesota-based copier suppliers merge

August 21, 2015

MarcoMarco, Inc. has taken over the copier sales and service previously provided by Crabtree Companies.

Crabtree will continue to provide its Laserfiche sales and support, DL Online reported. Marco is an MPS provider and offers Cloud management services, employing 900 employees at 42 locations across the US.

Marco CEO Jeff Gau commented: “This acquisition augments our well established copier and printer services division and allows us to further expand our customer base. We look forward to continuing Crabtree’s commitment to satisfying their clients and providing them with expanded services.”

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