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US remanufacturer supports business “boot-camp”

January 23, 2015

Roxbury Technology spoke at Northeastern University’s drive to help minority and women-owned businesses.

Staff at Roxbury Technology

Staff at Roxbury Technology

Bay State Banner reported on the new initiative from Northeastern University, which will “help local and minority-owned and women-owned businesses build their capacity” and in turn aim to win contracts from both the university itself and “other large institutions”. The university partnered with a merchant bank, Next Street, which focuses on SMBs, to “deliver” the “intensive” three-party workshop on business matters.

The workshops programme, called a “business boot-camp”, is aimed at both minority-owned and women-owned enterprises open for three or more years in a range of industries, including “printing and copying”, and offers advice on strategic and financial planning, marketing and business development, as well as showcase the university’s procurement system. It is aimed at companies with three or more staff and revenues of at least $500,000 (€445,002) or ideally $1.5 million (€1.3 million).

Cartridge remanufacturer Roxbury Technology, which has provided its remanufactured toner cartridges to the university for the past few years, sent employee Donna Williams to speak at an information panel for the programme, with Williams advising attendees “to have all their certifications […] in place” as well as marketing plans and organisational charts, but most importantly to “have the right product or service” that the university “wants to buy”.

Williams added that “we have a very successful relationship” with the university, and that “we meet, we troubleshoot if there are problems to work out. Nothing is perfect — if you have a roadblock, don’t get discouraged”. The programme’s workshops will take place in late March and early April, with 12 to 18 candidates chosen from online applications, and their eligibility and priority “will be based on a set of minimum requirements”, a “desired mix of business types” and the university’s “upcoming contract needs”.

Roxbury’s President Beth Williams was named on the US Manufacturing Council this time last year, which was set up by the US Secretary of Commerce to advise on “challenges facing US manufacturers”.

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Educational farm wins Cartridge World ‘Golden Ticket’

January 23, 2015

Team at Cronshaw Fold Farm

Team at Cronshaw Fold Farm

Cronkshaw Fold Farm in Lancashire, UK announced as latest winner of Cartridge World UK’s ‘Golden Ticket’ prize draw.

The farm, located in Rossendale, is the latest Cartridge World customer to win the ‘Golden Ticket’ prize draw, which has taken place monthly since it began in June last year and is based on the golden ticket featured in Roald Dahl’s Charlie and the Chocolate Factory; with winners able to select a prizes such as iPad Minis and printers.

In the case of Cronkshaw Fold Farm, a free year’s subscription to the Cartridge World Business Infinity Printing Service was chosen as a prize. The service includes a fully-maintained wireless MFP along with an “unlimited” supply of ink for the whole year.

Since 1991, the farm has been a centre for educational visits for nursery schools, primary schools, secondary schools and young families; in addition to it being a traditional working farm. Cartridge World stated that with the Business Infinity Printing Service, the farm is likely to save around £500 ($750/€670) over the next year based on its cartridge spend last year, and the service will enable it to provide better quality photos for their visitors without worrying about the cost of printing them.

Joy of Cronkshaw Fold Farm commented on the ‘Golden Ticket’ win: “With the new Business Infinity Printing Service we will be able to print off better photographs and educational materials for our new Wild Flower Meadows project, which is being created with the support of the Lancashire Wildlife Trust.

“The aim of the project is to restore the hay meadows to their species-rich past and then show and educate all the people and groups that visit us on the different types of wild flowers. It will be wonderful not to worry about how much it’s costing us to print out wild flower photographs for our visitors and it will just make their day so much more memorable. All this is down to Cartridge World and their ‘Golden Ticket’ prize draw, thank you.”

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OCP terminates distribution agreements

January 22, 2015

ocp - inks made in germanyInk manufacturer announces termination of exclusive distribution agreements with two companies covering several countries.

The company announced that it is to terminate two exclusive distribution agreements, effective 31 March 2015, with LIPAP Systems Pvt. Ltd of Mumbai, India, and Rome Computer (LLC) of Dubai, UAE; both of which have represented OCP since 2003.

LIPAP Systems has been representing OCP in India, while Rome Computer has represented the company in several Middle East countries; including Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and UAE.

Explaining the decision, Carsten Edelmeier, Sales Manager of OCP GmbH , said: “OCP [has] provide[d] high quality inkjet inks to the aftermarket industry [for] more than 20 years now, offers outstanding technical support and engineering expertise; and is a world-known and highly trusted brand.

“These terminations allow us to drive growth even in the challenging market conditions the aftermarket industry is facing. Despite the termination of our co-operations, OCP explicitly wants to thank LIPAP and Rome Computer for their long lasting partnership.”

OCP stated that as a result of the terminations, it is looking for new distribution partners for the Middle East region, and so is inviting any interested companies to present themselves either during Remanexpo@Paperworld in Frankfurt, which will take place on 31 January to 3 February and will see OCP exhibiting at booth C41 in Hall 6.0; or at Remanexpo@Paperworld Middle East, which takes place in Dubai on 2 to 4 March.

The company added that the contact person for any enquiries is Carsten Edelmeier.

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Delacamp appoints new Sales Manager

January 21, 2015

Thomas SpickerThomas Spicker will head the aftermarket consumables supplier’s sales team, with responsibility for worldwide sales of its products.

Delacamp announced that, as of 19 January 2015, Thomas Spicker has been appointed Sales Manager at the company, and is now responsible for the sales of all Delacamp products throughout the world as he heads its sales team.

In addition, Spicker will ensure the “ongoing creation of new opportunities to offer Delacamp laser and selected copier products to both existing and potential clients” while “maintaining the company’s quality-orientated market position”. He joins the company following more than 25 years of experience in the industry, having worked in a variety of senior management positions for companies such as Katun, as well as his most recent role as Vice-President of Sales for MKIC.

Commenting on his new position with Delacamp, Spicker said: “I am very excited by this new role in Hamburg, serving the remanufacturing industry with a market-leading company that has established itself over the years as one of the most respected players. I have known the people there for many years and now I am really looking forward to working with the great team there.”

Delacamp stated that its COO, Volker Kappius, enthusiastically welcomes this new appointment. He said: “Having known Thomas for such a long time already, we at Delacamp are extremely pleased to have had the opportunity to bring him into our team. I am confident that Thomas is the right person to help us realise the goals and plans that we have. By leading our sales team towards meeting client demands with great products, Thomas will further strengthen our position in the market.”

Delacamp has also appointed new distributors in recent months, including OmniGraph as its preferred distributor for Greece and Cyprus, and Troofi Confidential Data Solution as its preferred distributor for Spain and Portugal.

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Canadian refiller evicted for redevelopment

January 21, 2015

Merton Moore refilling an inkjet cartridge in-store (Credit: Troy Fleece/Leader-Post)

Merton Moore refilling an inkjet cartridge in-store (Credit: Troy Fleece/Leader-Post)

Island Ink Jet in Regina, Canada, has been served with an eviction notice to “accommodate redevelopment” of a shopping centre.

Regina Leader-Post reported on the eviction notice sent to Island Ink Jet’s Owner Merton Moore, which cited the need to “accommodate redevelopment” of the Golden Mile Centre, the shopping centre in which the store is based. Moore’s notice stated that he needs to close and move out by 20 February. The eviction is said by the newspaper to be “confirmation that work is moving ahead to dramatically reshape” the centre in Regina, in the province of Saskatchewan in Canada.

Moore pointed out that the timing of his eviction is not good either, as this time of year is busy with “people seeking refills”, particularly students in the area, and he describes it as “like Christmas […] in the summertime, I barely survive ‘cause everybody’s at the lake. Here, they’re kicking me out on February 20th”. He added that he’s “been here for eight years. I’ve paid approximately CAN$80,000 [US$66,282/€57,298] in rent – and I didn’t even get a ‘thank you!’ – just a 30-day ‘yer-outta-here’ notice. I’m a little bitter. What can I say?”

Regina Leader-Post noted that SmartCentres, the leasing agent for property owners Retrocom REIT, filed a “request for development permit” in Regina late last year, which “verifies the land use at the location is consistent with zoning bylaws”, and which proposes an upgrade to the shopping centre worth CAN$20 million (US$16.5 million/€14.3 million) through “rebuilding the centre portion” – which contains Island Ink Jet and other small and medium-sized businesses.

Sandra Kaiser, Spokeswoman for SmartCentres, told the Leader-Post that “leasing contracts between the landlord and the tenants are proprietary and confidential” meaning that she was “unable to comment on them […] we do intend to make some changes to improve the tenant mix in the Centre, irrespective of the development proposal under consideration”.

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Scottish remanufacturing hub opens

January 21, 2015

Iain Gulland, Director, Zero Waste Scotland; with Environment Secretary Richard Lochhead

Iain Gulland, Director, Zero Waste Scotland; with Environment Secretary Richard Lochhead

Scottish Institute for Remanufacture opens in Glasgow to help grow remanufacturing businesses in Scotland.

Zero Waste Scotland announced the opening of the remanufacturing hub, which is based at the University of Strathclyde and has been backed by more than £2 million ($3 million/€2.6 million) from the Scottish government and private sector businesses; with The Recycler reporting in October on Environment Secretary Richard Lochhead’s confirmation of funding for the research centre.

Said to be “the first of its kind in Europe” and one of four centres of excellence for remanufacturing globally – joining others in Singapore, New York and Beijing – the Scottish Institute of Remanufacture has been established to help grow remanufacturing businesses in Scotland, and to develop an international research institute. It is funded by £1.3 million ($2 million/€1.7 million) over three years from the Scottish Funding Council and Zero Waste Scotland, as well as over £800,000 ($1.2 million/€1 million) pledged so far by Scottish companies for potential research projects for the Institute.

While the centre will be hosted by the University of Strathclyde, it will also draw capabilities from major Scottish research institutions to build capacity and innovation. A steering committee of industry experts along with experts from major Scottish research institutions will also be appointed.

Remanufacturing is estimated to be worth £2.4 billion ($3.6 million/€3.1 million) to the UK economy and experts claim it could become “much more widespread” as part of a drive to create a circular economy. Lochhead commented: “We want to move away from the current situation where valuable materials often go to waste, to a circular economy where things are designed to be used over and over again.

“This approach can create jobs and stimulate growth, and I am keen to hear ideas about how best to make the most of the opportunities that a circular economy can offer Scotland. Remanufacturing – which will be driven forward in Scotland thanks to this fantastic new institute – will be at the heart of this agenda.

“Scotland is already recognised as a leader on the circular economy internationally and this new centre will further support our progressive ambitions.”

Meanwhile Iain Gulland, Chief Executive at Zero Waste Scotland, said: “Zero Waste Scotland is excited to be investing in and putting its weight behind the new Scottish Institute for Remanufacture, which can play a vital role in developing opportunities for circular economy businesses to thrive in Scotland.

“Remanufacturing presents tremendous opportunities for creating jobs, businesses and a sustainable economy in Scotland built on a circular model, where we keep increasingly scarce resources in productive use [for] as long as possible.”

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Clover grows presence in Mexico and Latin America

January 21, 2015

The remanufacturer is hiring “key” sales and business development executives in the region to strengthen its market position.cloverlogo

Clover stated that the executives it is looking for will “be responsible for strengthening Clover’s position in Mexico and Latin America” as it “increases its focus on the burgeoning Latin America market”. The hires will “spearhead growth” in what Clover refers to as a “critical market” for its products.

Luke Goldberg, Clover’s Senior Vice President of Sales and Marketing, commented: “The coupling of Clover’s world-class sales and distribution infrastructure and manufacturing with the broad and deep experience of these highly tenured sales executives lays the critical foundation for rapidly expanding our business in Mexico and Latin America.

“We see great growth potential in these emerging markets and are committed to investing the resources to make this a reality. Dealers globally are seeking true OEM alternative products combined with world class services, and these hirings are just the beginning of our efforts to solidify our position in this region. Over the next 12 months we will continue to be laser-focused on supply chain, logistics, and product availability to ensure an outstanding customer experience for our Mexico and Latin America customers.”

Clover completed a strategic merger with MSE in July 2014, and joined US technology association Technology United in October 2014. The company also revealed in November 2014 that it was about to hit $1.1 billion (€880.5 million) in revenue, and has previously acquired industry companies including TRS Group, Dematec, OPRA, Pinpoint LLC, Depot America and ERS.

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US cartridge retailers form JetEx Inc.

January 21, 2015

rapidrefillcoloradoRapid Refill store acquires LaserPro II, with new business named JetEx Inc.

Gazette.com and Colorado Springs Business Journal reported on Rapid Refill’s acquisition of and merger with fellow US industry business LaserPro II, with the combined company to operate as JetEx Inc. LaserPro II’s main focus is printer repair and selling remanufactured toner cartridges, while Rapid Refill sells remanufactured inkjet and toner cartridges.

Rapid Refill is not the national franchise, but the original store from which the company originated, with Mike and Ilene Warner investing in and helping to start the franchise in 2004, before selling their interest in 2006 and keeping the name, continuing as a franchisee. On acquiring LaserPro II, they decided to change their name to JetEx, which “was derived from LaserJet Experts”

The two businesses are based in Colorado Springs, and the new company will operate from Rapid Refill’s base in the city at 17 North Circle Drive. Co-owners of Rapid Refill, Mike and Ilene Warner, told the site that they acquired LaserPro II to “eliminate duplicate expenses, expand their product offerings and serve more customers”, and JetEx Inc. will offer “in-store printer sales, copy services, shredding and office supplies” to its combined customers.

Additionally, Bill Price, former owner of LaserPro II, will serve as General Manager of JetEx, while retail store manager Kristine Simons will continue in her role, as will “all employees” of both LaserPro II and Rapid Refill.

Ilene Warner, now Vice President of JetEx, commented: “It just made good sense to combine the companies and utilise the talent of each employee. We are excited and happy to help our customers print smarter and save up to 30 percent on their ink and toner cartridges, and to provide printer repair services in our community.”

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Totalpost named exclusive distributor for Muller

January 20, 2015

A Muller paper handling machine

A Muller paper handling machine

Franking machine cartridge remanufacturer announces distributorship as part of plans to grow presence in high-end paper management market.

Totalpost said it was pleased to announce it has become exclusive UK and Ireland distributor of Muller flexible paper handling solutions as the company grows its presence in the high-end paper management market, with Totalpost recently announcing its acquisition of mailroom supplier Mailing and Mechanisation UK Ltd.

The partnership between the company and Germany-based Muller will enable it to provide “an even wider range of document and mail handling automation products”, with the Muller range of inserters and paper processing systems particularly suited to paper management and handling within major councils, banks and mailing houses.

The Muller range of products, in addition to Totalpost’s other paper management equipment, will enable the company to offer “complete print to mail solutions from mailing house (letter shops) through to data centres”.

Totalpost explained that the partnership is a development of a previous business relationship between Muller and Mailing and Mechanisation; and has been “welcomed by all parties involved as it will allow new impetus to be brought to marketing this quality modular, competitive range of equipment to the UK medium to high volume print management and insertion market”.

Muller was established in 1965 as a manufacturer of paper guillotines, eventually extending to include modular insertion systems and input and output stations which could be added on an OEM basis to other document handling systems. The company recently moved into a new manufacturing complex near Munich, where it has re-engineered and extended its equipment line to “increase the specifications available and further improve the engineering quality”, as well as opening a demonstration centre allowing for customer visits, acceptance tests, and open days.

Managing Director of Totalpost, David Hymers, said: “We are delighted to add the Muller range of flexible paper management solutions to our product range and I am excited about the new opportunities that this will bring to customers of both Totalpost and Mailing and Mechanisation.”

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Study finds MPS accelerates business digitisation

January 20, 2015

PaperAnalyst Quocirca conducts study amongst 210 organisations regarding MPS use and business process digitisation.

A blog post written by Quocirca Principal Analyst Louella Fernandes on IT Director.com outlined the findings of the analyst’s research, with 40 percent of the 210 organisations involved revealing that they “plan to increase their spending on workflow automation”, although the report noted that there is “much progress to be made”, with those using MPS found to be the “most confident in their digitisation initiatives”.

The study found that while “organisations remain reliant on printing”, with 30 percent of organisations viewing it as “critical to their business processes”, rising to 73 percent of financial services organisations, the “financial and environmental implications” of printing along with “the inherent inefficiencies with paper-based processes” mean that 72 percent of organisations plan to “increase their digitisation efforts”; with many turning to MPS as a result.

Fernandes points out that MPS “has moved beyond” hardware consolidation to driving “business efficiency around paper-dependent processes”, with customers now seeing “significant cost reductions” through implementing solutions that “reduce or eliminate wasteful printing and better integrate document workflows” in addition to the more traditional approach of streamlining printer fleets.

In terms of MPS helping businesses to digitise their processes, harnessing MFPs to enable documents to be scanned and sent directly to applications has minimised the need for hard copies of documents; while many MPS providers now “offer a range of business process services (BPS) as an extension of their MPS offerings” which are “increasingly sophisticated”; with the ability to analyse existing business process workflows to identify “optimisation opportunities to reduce the paper burden”.

Quocirca found that “despite the clear need to better integrate paper and digital workflows […] only 29 percent of organisations believe they are effective or very effective” at doing so. However, “only nine percent of organisations not using MPS rated their ability to integrate paper and digital workflows as effective or very effective” compared to 51 percent for those using MPS. The analyst added that it expects this figure to rise “over the next year as more organisations move further along their MPS journey and begin the implementation of document workflow tools and business process optimisation”.

The study also found that, in terms of sectors, organisations in financial services and professional services have become most confident in the use of MPS for digitisation “due to legal and security needs”, while the public sector are “still behind the curve on digitisation efforts” as a result of “the disparate nature of these organisations and a lower use of centralised MPS”.

Quocirca concluded that businesses looking to improve digitisation should look to MPS providers “that can have a truly transformative business impact”. It added that MPS now “has the potential to help organisations focus on their core business and innovate and not be hindered by slow, manual paper based processes”; and so businesses should look for a provider “that can not only tame the complexity of the print infrastructure, but also has the expertise, resources and tools to accelerate paper to digital initiatives”.

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